Address: | 9100 Carothers Pkwy #101, Franklin, TN 37067, USA |
Phone: | +1 615-778-0099 |
Site: | baskinrobbins.com |
Rating: | 2.8 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM |
PH
Phaninath Potharaju
Watch out before you eat!! ..... Perhaps, I would never go to BR, at least not to this store. My family and I took two scoops of our favorite flavor and found plastic pieces in one of the bowls. When Ive shown it to the first person at the register she confirmed it was plastic and said will be back in a minute and never returned, when followed-up she sent her colleague, who was trying to convince me that it was ice pieces, cmon dude, stop defending and accept .... I said. When he checked with his colleague, she confirmed it was plastice, but still he wants me believe it was ice pieces. One mistake I did is I gave away the plastic pieces to the first person in good faith ... but she outsmarted me. ........ Watch out before you eat!!
CO
Cody Maddox
THIS WAS TERRIBLE. THIS LADY THAT STINKS GAVE ME THE SMALLEST SCOOPS FOR $6.00 AND MY FRIEND GOY BIG BOY SCOOOPS. I THINK THIS IS A RACE ISSUE. TERRIBLE CUPS TOO. ITS COVERED IN BLACK ON THE BOTTOM!!!!!! AND THEY DONT WASH THEIR HANDS. UNEXPECTABLE BEHAVIOR!!!!! it also needs a good dusting and mopping
WA
Wanda Bishop
The floors were so dirty and sticky that I hated to walk on it. All the tables were dirty and no one would sit down. The trash cans were full and everyone was putting trash on top of the counter. The bathroom for the men would not flush. I will not go back.
JE
Jerrad Miller
This is the most horribly managed Baskin Robbins I have ever been to. Every time I visit they are out of waffle cones and completely unwilling to make more. Or out of hot fudge or out of whatever. Unhelpful employees, very unorganized and messy.
MO
Molly ONeal
Ordered a Valentines cake in Saturday the 11th. Just picked it up and it looks like a 1st grader wrote on it. The writing is also the only decoration. The ones in the freezer not personalized looked so much better. Pathetic for $34.99.
DA
David Perez
Terribly bad experience. I honestly thought I was eating out of someones ass hole, the cone was so dirty. I will never come back again, and I suggest no one else does.
JE
Jeffrey Dyer
Good ice cream. They went above and beyond by allowing us to come inside to purchase a cake after they had closed the lobby.
JE
Jerry barlar
4 people in line, 3 people behind the counter and nothing is happening. I left after 5 minutes. Find another one.
MI
Mike Sutter
Limited selection ice cream wise since they are dually focused as a dunkin donuts which can be a real positive
DA
David Jackson
Smallest scoops I have ever experienced at a cost of over $2 a scoop
BI
Bill Stewart
Its all about the ice cream.
PH
Phallen Hay
Who doesnt love ice cream
ME
Mel Parms
Good and decent service