Address: | 10 Quaker Ln, Warwick, RI 02886, USA |
Phone: | +1 401-821-6726 |
Site: | pizzahut.com |
Rating: | 3.4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Brian Chevalier
I contacted my local Pizza Hut for a delivery order today. Nothing complicated...2 Large Meat Lovers Pizzas. I was excited because I ordered online for the first time from Pizza Hut and they can text you when your order is on the way. At 1:57 p.m today, I got a text that said my order was on the way. No more than 9 minutes later, I got a call on my cell phone from the driver. She told me she was experiencing some technical difficulties with her vehicle and that she had my pizzas and will be there as soon as she can. Great gesture...Id want to know if my food was running late because everyone else at work was asking me where the pizzas were and I know how much traffic Route 2 can have on any given Saturday. Some time went by and I got another call from Pizza Hut. This time it was from the manager. He had informed me my driver had been involved in a car accident and he gave me the option to cancel or to make a fresh order for me. Considering I had yet to have lunch today and I also had several other people counting on these pizzas to arrive for their lunch, I opted to have a fresh order made for me. In as reasonable a time as one could expect given the circumstances, another employee showed up with our pizzas. They were hot and most certainly not the same pizzas from earlier. As much as technology makes our lives more convenient, its nice to have the human element show with a local business who is trying to do right by their customers. Our other driver could have had her vehicle totaled for all we know and one of her first concerns was to let me know my pizzas werent going to be delivered at the time a text message told me theyd be there. Kudos to this Pizza Hut. I look forward to future endeavors with this establishment. Also that Meat Lovers pizza was right on the money!
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Shawna Spencer
Worst Customer Service I have ever experienced. Ordered an online box deal for lunch today. Estimated delivery time was around 2:10pm. When my order wasnt here at 2:26, I called the restaurant to make sure they indeed received my order. Called FOUR times and no one picked up. When someone did pick up, they hung up on me!! Once I finally was able to get through to a manager, he told me no one touched the phone. No apologies or anything. He wasnt even concerned with the fact that my food hadnt been delivered yet. When my food finally did arrive, 30 minutes late, the food was ice cold. Not to mention I had ordered cheesy bread sticks with my deal, and they gave me regular bread sticks...when I paid extra! I will NEVER order from them again. Such poor customer service.
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A Private User
Pizza Hut has my all time favorite crust!! Crispy, chewy & a bit greasy on the bottom!!! Awesome!! The staff at this location is wonderful! I usually order via mobile ap & when I go to pick up the pizza, something is always added & something is always cheaper than I thought! Which is pretty cool! Ive never had a bad experience....ever at a pizza hut! & Im grateful they dont deliver to my location or Id be eating it WAY too much!!
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meghan amaral
I ordered the other night from then and it took over an hr and a half for then to deliver my pizza. It wasnt a big order it was just a large pizza. I had to call the store muliple times to even figure out where it was and by the time it came the pizza was completly cold!!! This isnt the first time it has happened either. Wont be ordering from them anymore.
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Michael Kitko
Both times we have been here, it has been less than stellar. The hostess/waitress is incredibly rude and even told us we did not order that when we told her she brought us the wrong stuff. The floors are filthy and so are most of the tables. It is better with the second visit, but not by much.
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Kathie YARBOROUGH
place was dirty. waitstaff very inefficent not very pleasant. Very upset pizza hut on warwick ave not there any more . There place was clean and their pizza was very very good.
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Ian Maguire
Saw an ad on t.v. and thought "I havent eaten at a Pizza Hut in ages" theres a reason. Service was good and quick but pizza tastes like it was cooked on cardboard.
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Franky Gonzalez
Experience is none because they wont deliver to my house. They however will drive by my house to deliver to a neighbor a couple of houses over. Pizza Hut you suck!
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Jo Horelick
Horrible environment dirty and listening to them employees complain about their jobs was really disappointing while attempting to enjoy a fathers day dinner
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Megan Desnoyers
Very poor customer service. Called multiple time with no answer. Went in to order and was very disgusted with how dirty the restaurant was. GROSS!!!!
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Sabrina Dumount
Loved the cinnamon bites but didnt like the pizza! Idk if it was the taste of the sauce or what but wasnt happy with it.
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3389sarah
I love the dinner box but I hate that they wont deliver to me even though Im literally 3 miles away from them
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Marshall Waters
Did not like this place, the service, the prices were way too high for a pizza. The food was not good at all
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John Silvia IV
Food was good, but the place was a disaster. Clean up your act. And your store needs to seem more modern.
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Cynthia Salinas
They Dont HAVE What I really LOVED , Capopas! Its Filled WITH chesse and has Jalapeños
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Asad Shahzad
Amazing Service at this Pizza Hut The Best Pizza Ive been to in All of America!!
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Naga Venkata Murali Krishna Betu
The large pizza with any toppings....... I love it. Took it more than 10 times.
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Simon Cousins
Great pizzas from here. Never had an order wrong in 3 years. Fast delivery.
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Kim
Love their this crust pizza with hut favorite crust flavor. Soooo good!
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Debra g
Great service and food! Very clean / lunch buffet had lots of choices.
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Ajay V
One of the best Pizza stores in the U.s that I like including Dominos.
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Tyler Ferreira
Pizza was good, but the waiter was very rude. The manager was nice.
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Stephanie Wong
Never an issue here. Love the pizza and delivery is always on time
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David Jenkins
Fast service and willing to correct any mistakes they might make
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Jennifer Gilluly
Vacuuming while eaying a not so warm meal. Will not go back
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Kyle Peters
I ASK A SIMPLE QUESTION HE RLY RELY MAD WORKER GET KICK BOO
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Megan Dumont
It was slow so it left a lot to be desired. Food was okay.
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rick williams
Awesome pan pizza love eating pizza with a fork and knife
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Ganesh Potru
Just love the service at front desk .. awesome people
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Solo401
Its ok. Breadsticks are the main thing I get.
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Deepa Jantikar
Pretty quiet place . . Avg options . . OK pizza
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Kawiman Bmw
Cant beat the price on the lunch buffet. $5.99
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Krystal Carreiro
love the food. and i loveeeee working there!
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Michael Dussault
Cant beat the best pizza and cheap salad bar
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Jason L
Brian is awesome. Great customer service
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Matthew Gibbons
The food was good, the people were good.
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sherri onorato
Im not a pizza hut fan. Kids like it.
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RSM Mattson
The pizza. No Pizza Hut in our town.
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Marta Houde
Fast friendly service awesome pizza!
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Kennedy Lawton
Wont deliver to someplace local :(
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D M Duffy Folmar
Fabulous service and great pizza!
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David Sullivan
Typical Pizza Hut. Odd location.
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Francisco Seijas
Good pizza I like a lot thanks
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Jayce Salvas
Who doesnt love the hut!!
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Carol Casey
Buffet was very good!!!
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Hugo Otero
Good pizza buffet
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Jacob K
Ohhhh yeahhhhhh
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Brenden Rocha
It was yummy
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Carolyn Ouillette
Good pizza