Address: | 905 Grantley Rd, York, PA 17403, USA |
Phone: | +1 717-849-6445 |
Site: | parmapizzaandgrill.com |
Rating: | 4.1 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10:30PM 10:30AM–10:30PM 11AM–9:30PM |
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slimkid harlem
This place usually is on point.. never had a complaint until today. I place my normal order.... while waiting for my food to be delivered I receive a call and am informed something went wrong and my ordered would be refunded and new would be sent out. Time rolls by... Im beyond hungry now.. delivery guy finally shows with food and a 10$ gift card... keep in mind the order totalled more than 20$. I open up the pizza box (that looks all banged up itself) and my cheese has all ran to one side. A sight I never expected from my meal from Parmas. Pizza is also cold! But cool, they refunded my order.... or so I was told... WRONG. I call back in later on in the evening an am informed they couldnt refund my order due to it being charged. Im furious!! Not only was I misinformed about being credited ..there was no way the order way remade.. not as cold as it was! So they try once again to make it right. I place my order again... gave the shop another shot because normally I love this place!! But an hour and a half passes and no sign of the pizza guy. I understand it gets busy... but i was told 45- 1 hour wait. Needless to say I didnt finish dinner til after 9pm!!!
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Rebel Weaver
The food is great from what i had, stromboile, pizza, subs and fries. Prices arent bad at all. The employees arent the greatest, lots of cussing from the male employees. Two of them argued with eachother. Sometimes the food isnt done when they said it would be, instead its way after. A few times they forgot about my order or forgot i was there to pick it up. I even been ignored once. It seems to be college kids working at this location, so not much to be expected from them. The female employees are more professional then the males. Best thing about this place is the food. That can be a reason to look past idiot and disrespectful employees.
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Blaze 0820
Hey folks! Im from Hellam PA. The first time I ate at Parma, was early summer 2011. It was on, "all you can eat wings" day. My friends mom offered me to come along with them because they knew I enjoy hot wings, always. So I reluctantly accepted the offer! No regrets on that. And the wings were so fairly priced I actually dont mind buying separate orders quite as much as I do other places. The wings are only half the story however. Try the pizza! The place has good atmosphere just as long as there arent any parties going on, youll be comfy.
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Chawna Griffith
Dont Order from here! I work in a school and we patronize this place alot. The quality has gone down hill. Soggy fries and bread. Cold sandwiches which should be hot. Just Nasty. Called to complain and basically was told theres nothing they can to. Spoke to James who claimed to be a manager and claimed to have discussed it with an owner. Like I said they used to be really good, now its disgusting. Order from Marcos or somewhere that values customer service and reoccuring business. As a school, we will no longer patronize this establishment.
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Brittany Bonini
I called in there tonight..Saturday night! I got half way through my order when the guy on the phone asked me to hold for a minute..then he came back and said sorry were not longer taking delivery orders tonight!!! That was so rude and completely unprofessional!!! I will never call there again! That was a complete disappointment!! They should have taken my order since I already started and then quit for the night! I really couldnt believe it..lost my business..not I used to call at least a few times a week and every weekend..
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John Schafer
Very good pizza here. Love their lunch specials - can get a slice of stuffed pizza, with sauce & a soda for $5 or so. Weve ordered their regular, basic pizza (sausage, pepperoni, cheese, etc...), as well as salads, and have never been disappointed. And their stuffed pizza slices are really delicious. Try to get here for lunch at least weekly, but dont always get here. The place itself is nothing to rave about, but they do have good food (pizza, stuffed pizza slices, salads, etc...).
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Tricia Miller
We used to love ordering there. One time, they were extremely slow with the delivery and our food came to us cold. We called them up and they promised us a $10 discount. Not long after that we called to place an order and tried to use our discount. The lady was extremely rude and told us that we should call the next day to talk to a manager. Really? We want food now and it was what your company promised us. Never ordering from them again.
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A Private User
Had 3 different issues with this place. 1st time ordered Pepperoni Pizza with hot wings and got cheese only on my pizza. 2nd time ordered the exact same thing, but got mild wings. 3rd time ordered the exact same thing again and got NO pepperoni, and they forgot my blue cheese. Also it took them an hour and a half to deliver. Needless to say my meal was COLD. All the Manager had to say was "sorry". Parmas lost another customer.
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Rebecca Olderich
I absolutly love the food! Anyone up for pepperooni? Then you want the pepperooni lovers stromboli. Its got everything that you love about pizza baked into a delicious cresent moon-shaped meal of happiness. And you cant forget about the incredible pricing! You get so much for such little cost! I have got to go, I am so hungry right now. So, go ahead, try it!
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Gis Blanco
Worst experience ever, they were rude over the phone, try to argue with me over how long they took for them to deliver the pizza I ordered. They said 45-1hr and they deliver in an hour, it was an hour and fifteen minutes. Not worth expending your money when there is many more places that treat you respectfully and have better pizza.
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Lorrie Rivera
Ordered 2 cheesesteak subs. One came exactly how I ordered the other completely wrong. Called to explain that one was wrong and sub has not been touch can I get a new one or refund. Man that answered the phone said no and was very rude smh. What happened to great customer service. That was just aweful
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A Private User
Ordered food at 12:39 and did not recieve my complete order until 3:15. Thats almost 3 hours when i called back all I got was an im sorry. Come on almost 3 hours and not even a credit or anything.... I wont be calling back to order again, I will stick to marcellos.
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nikkysixx Smith
Love love love prices are awesome online menu of you need. Fast delivery np matter when i order!! Polite and the food is to die for!! Wouldnt eat pizza related foods anywhere else!! Their buffalo chicken sub is my favorite!! Sloppy messy and delicious!!!
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A Private User
delivery service sucks. Not the drivers fault. The girl that answered the phone was too busy talking to get my order correct. Oops I guess that doesnt matter, I only ordered from them 3 times this weekend, goodbye Parma, no more money from me...
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B. Hunter
Great food, prices kind of salty. The girl that works there is very rude for no reason. They should get rid of her. I hate calling in there in the evenings because she gets smart for no reason. It sucks because they have really good food.
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Absolutely the best pizza Ive had in a while. Not much grease like other pizza places. Very crisp crust all the way through. And the underneath of the pizza wasnt limp like a noodle. Looooved it. 5 stars. 10/10.