Address: | 1401 Manheim Pike, Lancaster, PA 17601, USA |
Phone: | +1 717-826-9655 |
Site: | locations.popeyes.com |
Rating: | 3.8 |
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Gustavo Torrez
Worst place they have been o food but their service sucks I would never recommend this place to anyone! The first time I went they didnt have any of the sodas that I drink and Im not to picky when it comes to soda ! Why sell drinks if they dont have anything. The second time the dude was rude and I asked for barbecue sauce he rolled his eyes the looked at me and said " we dont have any" in a disrespectful tone ! This is my last time here!! The franchise owner needs to get his act together and figure out who he hires !
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Cory Waltemyer
My wife got served raw chicken and my chicken tenders seemed like the were microwaved, took the chicken back and the manager apologized and said a new batch was coming out shortly, we waited 10 plus mins and no food, instead of being behind the counter the manager was in the restaurant aera watching a football game on the tv, my wife started walking up to the counter and he said "ohh I need to get your food for you" I guess the football game was more important then my $18.00 lousy meal. Lancaster Pa. store SUCKS!!!
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tawna alleman
Visited a Popeyes in Glen Burnie, MD. This was my first time at a Popeyes franchise. We were travelling back to PA from W. Virginia and just stopped in for a "quick" bite to eat. We were waiting 20 minutes for chicken tenders, asked the manager numerous times to just give us back our money so we could leave. She totally ignored us. I then proceeded to call their "customer care line". Ha, what a joke, they dont care about anything! I havent received a phone call, apology letter, NOTHING!!! DONT RECOMMEND AT ALL!!!
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Jason Miles
Good chicken. After eight weeks in business they finally have their feet planted on the ground. Just make sure your employees are not allowed to sit in the dining area and eat during their breaks when there are customers waiting to be seated during lunch hours. Not good floor management. Get them out of there and behind the counters helping to serve customers. No breaks during lunch rush!! This would have turned me off if the chicken wasnt so good.
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Michael Hafner
The food and service was great, the employees were great, however there was a water leak from the ice maker in the dining room that had obviously been leaking for some time, flooding a good portion of the dining room. This makes for a bad first impression, is unsanitary, and a slip hazard. The owner should have paid for an emergency plumbers visit. Otherwise it would have been 5 stars.
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Billy Peene
Probably just had the best experience here so far today. Last few times were, "ok," looks like they finally got their act in gear. Food was steaming hot and fresh, was quickly received, the staff was exceptionally friendly, tables and floors were clean. Also they actually had soda this time! Just FYI their $5 box doesnt include a drink though so its actually $6.49.
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Rae Shroyer
First visit to Popeyes and Im highly impressed. We ordered the $5 box and they didnt have any tenders ready, so because of the wait they gave us an extra side and biscuits and piled the tenders high. They more than made up for the wait, apologized profusely and checked in on us often to be sure everything was ok. Great food and customer service.
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Brenda Roman
Slowest drive-thru EVER!! Drive thrus are supposed to be for quick service, but not at this Popeyes. After paying for my order I was asked to park on the other side and wait for my food. I waited 22 minutes before someone brought out, and that was after complaining. There were other cars waiting a long time for their food too. Ridiculous.
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Tyrone Brown
Visiting PA and had decided to travel from York to Lancaster to get a meal. The drive thru was really slow. I asked for 3 piece meal , large coke and fries. The lady kept asking me what size. Then I get my order, travel 26 min back to my hotel and I see 4vwings, cold fries, no sauce for my chicken. ......1st and last time.
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Chris L
Going thru the drive thru they gave us a half empty drink, forgot one of our sides. Then the food we got was so overdone it was inedible. It should be a crime to sell literal garbage much yet at their price. Ill never eat at any Popeyes again. Youre better off getting your food from a dumpster.
CA
Calvin Taylor
I eat at Popeyes often as my favorite fast food. Great flavor (head and shoulders above kfc which I cant stand to eat anymore). Today I had to wait 15 minutes at lunch time--12:44! They cant anticipate folks wanting chicken at this time? They did make it up to me.
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Ross Moore
Just ate here June 26th. Great food. Dare I say better than KFC. Except the mash and gravy. No one can touch KFC for fast food mash and gravy. Anyway drive thru was fast and very friendly. Had a 16 piece meal w 3 sides. Took less than 5 min and was all fresh.
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Myra Fry
I just ordered spicy chicken strips. The cook had an attitude about cooking them fresh so he didnt cook them thoroughly. I called back told and the manager on duty. She offered new one but I dont think Ill be going back. I will talk to the owner
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Kyle Westcott
I like Popeyes better than other fast food chicken and this location does a pretty good job with consistency with the food. It can get busy and hectic at times but just be patient. I LOVE their red beans and rice, its a must have!
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Jt Blackburn
I went inside and placed a big order and all my food was cold but and forgot about the two other biscuits that I ordered but I check my food before I left and the manager said that he would replace all for me and made fresh
B1
B17 17
Line moves fairly quickly. Well laid out tables, not too close together. Chicken was hot, sides could have been a little hotter, pie was super hot. Fun self serve drinks machine. Great background music. Excellent value.
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Henry Romero
I totally loved it! Staff was really cool and friendly! And when I went to get my food, I saw that my food was neato!!! I will definitely be going back to this place that used to be Wendys (now closed.)
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blklive wire
Just okay my problem with this location they have items posted on display and dont have the actual product in the store they did not have tomatoes or cheese when I was there last SMH pm
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Revons Rutabaga
Ive only had Popeyes at one other places before, one in Delaware which was pretty terrible. I was surprised to see this one change my opinion on the franchise. It was pretty good.
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Sheila Hough
Love the chicken but...saw an employee step out back for a smoke break and leave her protective gloves on!!! Pretty gross.
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Keilyn Patience
Good food of course, but they did forget our Biscuits. Had to go back, gave then to us no problem after showing receipt.
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Jenn Groff
The food is great, if only they would get the order right the first time! A little pricey for the amount you get.
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Deanna M. Blouse
Love the red beans&rice. My biscuits were a bit on the hard/crunchy side this time. Overall - good stuff!
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Joshua David
A lot better than KFC. The staff is super friendly, the food is great, but the price is a little high.
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Gabuss INC.
Limpio,rápido pero muy costoso