Address: | 6237 SE Milwaukie Ave, Portland, OR 97202, USA |
Phone: | +1 503-943-2727 |
Site: | portlandubrewandpub.com |
Rating: | 4.1 |
Working: | Closed 11AM–6PM 11AM–6PM 11AM–6PM 11AM–7PM 10AM–7PM 10AM–6PM |
A
A Private User
TERRIBLE EXPERIENCE in the home brew side. Had a great experience in the pub side. Friendly, professional service and delicious beers. Five stars for them! The home brew side, the primary reason we came, was a bizarre and negative experience however. The customer "service" person was rude, condescending and completely AWARE he was being such. As a brand new home brewer I was looking for guidance from an "expert," not to be disdainfully shut down for speaking (twice) when I was attempting to clarify my question. It wasnt being answered after a long review of another topic. I spoke to him with friendly respect and expected the same. "You should learn to let people finish speaking" in an ugly, sneering, offensive tone was his advice. No, I didnt misunderstand a light teasing tone, this hostile communication was clear and blatant. The first time, I let it go. The second time it was clear it was his intention to be rude and that I was being treated completely different then my husband and father were who were both with me. We all agreed it was weird, unwarranted and unprofessional. We wont be back. Here is a lesson or two for this gentleman and owner of this establishment: That lost business equates to 5 brand new individual home brewing/wine making households in need of start up equipment and supplies who are taking their business elsewhere. Most hobby brewers enjoy sharing their knowledge and welcome questions from people who share their passion. If you are having a bad day, keep it to yourself. Your job is to be courteous and knowledgeable to all your customers. It should be fun, its making beer for goodness sake!
LA
Lara Busch
Jason and his staff are awesome! They gave a beginners class to my volunteers when we planned Zoo Brew a couple years ago, and I always try to make it down there in April to support their "Autism Sucks" night (where they brew a special batch and donate the proceeds to a friends team that participates in the yearly Autism Speaks fundraiser)... It is most fun when I get to play the life-size Jenga with my friends son, who has autism, but either way, its nice to support the team with beer! I havent started brewing at home, like I keep saying I will, but when I finally get the time to do that, I will be going to P.U.B. to get started on the right track! And if I had known that they can bottle what you brew when I was planning my wedding 10 years ago, that would have been the coolest gift for guests, hands down.... I highly recommend this place. And not just because they regularly work bacon into beers!
BR
Brew Happy
P.U.B. I love these guys. Every time I go in there they are cheerful and informative. Everyone that works there very knowledgeable and I always run into fellow home brewers there. They have events and classes all the time. If I didnt live across town Id be pestering them every day! I brewed a keg of my own brew, picked out my own recipe with Aaron and brewed it up with Jason down stairs. A month later Cliff served it from the tap (they showed me how to bottle 3 cases)! What a great experience, who knew I could make such great beer! Thanks Portland U-Brew! They just recently expanded their operation too!
JO
Josh Vader
Parking sucks but it beats F.H. Steinbarts every day of the week in terms of service. *Update -They dont have consistent parts - I bought a carboy and carboy handle there - 6.5 gallon for both - the 6.5 gallon carboy that I bought looks exactly like a 6 gallon, aside from a difference in measurements of less than an inch in diameter and height - and the handle doesnt fit as its made for the smooth sided 6.5 & 7 gallon carboys. TL;DR - inspect everything before you leave, and make sure to get and keep the receipt!
DI
Diane Emineth
We just finished doing a group brew lesson and really learned a lot. The atmosphere is very casual and its like going over a good friends house. Great place to buy brewing supplies and they never try to push you to buy something just to sell a product. They love what they do and are open and friendly about giving you any advise you ask for. Wish I lived closer so I could make this my local hang. Well be back to do a large brew for ourselves and our business.
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A Private User
A little frustrated as I've heard nice things about this place, but seems like everytime I try to stop by its closed. Tried today, during hours posted on Google and much to my dismay, it was dark and closed signs in full display... I've heard this same story from a few folks so the low rating has nothing to do with quality of this establishment, more frustration. I hope to someday check out the store
BR
Brandon Smith
Evan was very rude. We booked an appointment to brew. I asked if beer would be kegged and ready in 21 days. Was told yes. Today, different story. Was told that would not be a possibility. Then, Evan decided to get a bad attitude towards us since we decided to leave. Also felt the need to criticize our recipe the entire time. Not your beer, not your problem. Cliff was nice and apologetic, but we wont be back.
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A Private User
Amazing brewery! I brewed my own beer here and it was wonderful! All the beers they make are exceptional tasting and thoroughly crafted. Every other week they have another delicious beer theyve concocted and share with Portland. If youre looking for a real beer experience go here! They sell brewing supplies as well. Happy hour is a deal as well.
A
A Private User
I love this shop. Aaron and Jason speak the language of beer, fluently, and are great resources for questions and tips. Good for brewers of all experiences. Quality ingredients, and great hours. Oh, and did I mention they are open on Sunday? Never had or seen a problem, I strongly recommend!
A
A Private User
Brew number 2 bottled last week and is GREAT!. The first brew recipe was so good that my local hamburger joint had me brew a keg for them to put on tap. Early reports from their customers is positive. Ill be back!
MI
Mike D
Im sure its great to learn how to brew here... but I was visiting Portland for a beer expedition. Over 30 brewpubs and these guys were the unique ones. Delicious 5 star beers all around. Thank you!
J.
J. Kirk Soll
Excellent beer, Excellent people. The beers on tap are some of the best in Portland and I strongly suggest you get in and brew your own batch, tons of fun and your own great beer in the end.
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Brad Gill
Great place to go if you want to start brewing your own beer at home. You can also use their awesome brewery downstairs. Maybe you even want to go grab lunch at the Pub? (it is good)...
PO
Portland U-Brew
Sounds like P Jade went to a D Trump seminar. Calling people names is like having a one star mentality. Portland U-Brew has Great service, Great prices and Great advice when needed.
A
A Private User
Great location, a wonderful selection of beers brewed on-site. A knowledgeable team on the home brew side, both in the store selling parts, and in the brew on site team.
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Alex Atallah
Great selection of brewing gear and supplies and delicious beer brewed on site! Its also a great place to bring family or a work group to brew a keg or three for a party!
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Seth Merritt
So great to watch them grow and do well in the neighborhood. Had them craft some beers for our wedding a couple years ago. They are super helpful and know their stuff.