Chappys Tap Room & Grille
| Address: | 2733 W Alex Bell Rd, Moraine, OH 45459, USA |
| Phone: | +1 937-299-7427 |
| Site: | chappystaproom.com |
| Rating: | 4.3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 12AM–11PM Closed |
Location
Photos 1
Reviews 6
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Lisa Barnett
ONE OF THE WORST PLACES TO GO!!!!!!! I have NEVER been treated with so much disrespect in my life! Myself, Husband, and Three Small Children decided to eat at Chappys for our family night out. I have never been to location before only the Miamisburg location (which was a very pleasant experience). I had called ahead to be placed on their "call ahead seating". When Myself and family arrived their were 3 Men standing in the front they immediately looked at Myself and my husband up and down with disgust and never ask how may I help you or anything. I advised that I had called ahead and gave them my name. We were seated immediately. I have to say, for a Friday night they werent extremely busy and all the other tables around us had already been waited on with food on the table. We begin to look over the menu and continued to wait for a server. I saw the server (a male) look at my family and I and walked pass our table to another family that was almost done eating and ask if they needed boxes to take food home. Growing anxious because my toddler complained of being hungry I told my husband that we may have to leave because we were obviously over looked on purpose. As soon as I said those words (about 9 mins later) another family of about 6 comes in and seats at the table directly next to us. And the same male server that purposely overlooked us went right over to that families table to serve them. Before I could say anything my usually quiet husband says "Didnt that family just seat down". I told him yes and we have been seating for 10 mins with NO service, No hello, NOT even a simple "one moment please." My husband agreed we should go. As we were leaving, I went to the same men that were standing in the front lobby when we came and requested to speak to a manager. The same man that looked at me with disgust stated that he was the manager. I began to tell him what happen and he rudely cut me off while speaking and said "We can get the server to come over to your table". I advised that this wasnt the only problem, he purposely over looked my family for over 10 mins and I wouldnt feel comfortable being served by that same person. I ask the manager in a very concerned tone "I hate to mention if this is an issue but were an African American family could that be the issue on why we were ignored?" He laughed in my face and turned his head, I then requested to speak to a General Manager He then yelled "I am the GM and I dont want your business anyways, Get out of here" He continued as I walked away to call me and my family ignorant. I had 3 small children all under the age of 9 years old. And for them to have experienced this at this age is completely unacceptable. No one wants to throw out the race card, However tonight for whatever reason My Family was Discriminated against. I will CONTINUE to make other families aware of the service we received at Chappys.
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Wrecked Johnson
This is my regular spot, excellent beer selection, the food is awesome I have not had anything bad on the menu and I have probably covered 95% of it throughout the years. Love the atmosphere, I like the patio but they need to update the furniture (there is this one table outside that is awful, I dont mind taking it to keep new comers from having to have that as their first experience) Their fries are hands down the best I have ever had, which this sucks because I am dieting and all I can think about is those belgian fries. The owners are charitable and I like to see my money going to a cause. I highly recommend joining the beer club and email blast list (its really gentle email blast and always worth checking out not your typical chain eatery spam). Dont let the parking lot fool you its always busy looking you can find a spot to park, and the wait is typically minimal to none. The food is fresh, nothing frozen ribs are tasty, pork chops amazing, poboys are awesome, legit chicken and waffles I could keep on going....... Just go here and eat and drink if you dont you are just hurting yourself.
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Henrietta Fambro
I had a very scary experience two days ago. I asked to see the take out menu and before I could get it into my hand the cashier was asking me my name. I told her I did not have a chance to look at the menu. I was feeling uneasy about ordering anything. While waiting to make a choice I overheard the staff talking about a previous customer and making jokes about them complaining about their order. After placing my order another customer came up to the counter complaining about how she had sent her steak back twice and was still not the way she order it. Once I got my take out I asked if they would mind if I took a look at my food since I did not have much luck with take out order. Mainly I was concerned about the meat since the last time 6 months ago I got home and my ribs were burnt. Everything looked fine until I got home and discovered that my vegetable container of greens was half full. The reason I always get a take out is because I have never felt welcomed in this restaurant. I will not be going back. I gave two stars because the chicken was the way I asked.
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Paul Lehner
Im a regular at Chappys and I absolutely love it. Ive been to Chappys once or twice a month for the last couple of years. Ive been to several large parties and group dinners including throwing my own birthday at Chappys. I regularly bring people from out of town into Chappys to show them that Dayton does have good restaurants. Ive never experienced the bad food service that people are complaining about! The number #1 reason to go to Chappys though is the beer. They have a huge bottle selection and a fantastic selection of rotating drafts. No one in Dayton comes close to their selection of harder to find beers. Their beers are definitely expensive, but good luck finding some of the beers there anywhere else!
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A Private User
My husband and I AGREE about the terrible service. We ordered ahead tonight, were acknowledged as "oh yeah the chicken" itll be 20 minutes and were totally ignored for over 45 minutes. We left without our meal, had only water delivered, tried 4 times to tell the server/waitress/bartender our name so we could pick up our meal, all to no avail. In the mean time, a boozy brunette who deigned to be a manager argued with another couple whether they were yellow or green level, LOUDLY! The food isnt that good and there are lots of other places to go, so no more Charlies.
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Derek Justus
Chappys has a great beer selection, and knowledgeable servers. Good is on point, and there is a varied selection of dishes available. Im a big fan of the ribs and bourbon salmon, personally. Cant forget their fried chicken, its fantastic. They have live music all weekend, generally. Ive heard some pretty good acts there. Seating is comfortable and the booths especially are cozy. If you end up there for brunch, they have the Belle of Dayton bloody mary. It is without a doubt the best bloody mary Ive ever had. Definitely give this place a shot.