El Rancho Grande Mexican Restaurant
| Address: | 6601 Terhune Dr, Middletown, OH 45044, USA |
| Phone: | +1 513-705-0454 |
| Site: | elranchogrande.info |
| Rating: | 3.8 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 11
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Jason H.
If you have been to one of the other El Rancho Grande days, this one is just as good. They all do seem a little bit different and, I believe, have their own menus. But the quality of the food and the service are usually about the same. This location did not prove to be any different. I had my basic usual combo of beef taco, beef enchilada, rice and beans. All of them were very good. Like I said, pretty basic and standard order for Mexican place so thats all Im basing this on. The rest of the adults at the table all enjoyed their meals as well. Good place to take families. Moderately loud atmosphere so the kids blend in easily if your kids can be a little noisy from time to time. Would I go back? Definitely. Not too far off the highway if people are traveling but it is not visible from the highway. You would have to know that it is there. Its also in an area with a lot of restaurants and other food establishments. There are a lot of choices in that small area, right next to the highway. Out of all of the choices, this I believe is one of the better choices.
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Kara Collinsworth
Very upset with the treatment we were given tonight . We walked in at 530 and was sat right away . We ordered two margaritas and queso before they took our dinner order. The waiter said it was happy hour til 6 and our drinks were half off. We proceeded to Order ( I wont even begin that we ordered once but they brought out the wrong food twice ). Then we waited 10 minutes to get our Check after we asked for it. We walk up to pay and the manager checks us out , my friend proceeds to look at her bill , while Im paying mine , and tells him our drinks arent half off. He said its 630 , its not happy hour anymore. She then says " we ordered these before 6!" He then says " our machines dont lie and this was rung up after 6." At this point she says " wow we wont be back , we didnt order after happy hour and your guy barely got our order right , its not our fault he rang it up late . " The manager then just says " ok" . Really manager ! Thats all you have to say And risk losing a customer over a $3 charge ! Really !
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Merf Lee
We went in over an hr before close.. server seemed to be nice at first but then began to rush us.. food was okay but not $45 worth ive had better at taco bell.. i went to pay the bill and went to the restroom after that when i went back to the table my girlfriend had informed me the server came up asking where the money was said it said cash wheres the tip mind u i ALWAYS tip cash I have served before and every bit counts i do 20% or more she had an extreme attiude it completely ruined the whole dining experience. #1 rule you NEVER complain about tips around a customer let alone throw a fit over it to a customer especially one that will tip and tip well at that.. We could have dealt with the rushed service and the bland mexican food but that put the icing on the cake. I was absolutely appalled!
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A Private User
I read the other reviews before we went so didnt know what to expect. We were greeted and sat at our table very quickly and then met by our server who got our drinks in a timely manner. We werent quite ready to order so we asked for another minute or two, she took a little longer than I had hoped to see if we were ready yet. Our food came quick and was very good. My silverwear was dirty so had to ask 2 pple for a new set. My friends tortilla shells didnt come with her meal so we had to ask for that. Kind of pricey for the quality. Price for cheese dip and sour cream was outrageous. I will return though so not bad.
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Rhonda Susco
The managers are super friendly. I think my husband never goes there without a personal greeting. And most never have more than a few minutes wait. Im giving 4 stars but my gut says 5. Lol just leaving room..lol I might be partial goes we go there about twice a month. Its not even the food. Although the food is great. We like to share steak or chicken fajitas most of the time. But my husband is one of those guys who drinks his tea or beers down within 10 minutes or less. I sip on my diet pop or water the whole visit. And they fill our glasses up the whole visit nonstop. Anyway, good food, great service. Go there!!
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Devin Young
I go to the Middletown location of this chain fairly frequently and always have a pretty decent experience. The staff is friendly, and more often than not the food is really good. Im not going to say theyre always perfect but theyre one of my favorite sit down Mexican restaurants. Its no worse than any other chain restaurant Ive ever been to. In truth Id probably rate them a 4/5 but Im giving a full 5/5 because of all these unrealistically negative reviews. Just wanted to throw a non biased review out there, some how I feel most of these are from the vocal minority.
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A Private User
This place is bad, so bad I will never return. The food quality has plummeted along with the service. The price is OUTRAGEOUS, $10.90 for a burrito! Anything on the menu that includes steak pieces is 13 dollars or more. I can go to a steak house for that. This establishment used to be a place to go to get some cheap food and really good drinks, sadly it has fallen from grace. This is not the El Rancho I remember! Note to the owners: YOU ARE PRICING YOURSELF OUT OF BUSINESS!
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A Private User
THIS IS THE WORST PLACE TO EAT!!! Service was awful, and Waitress KELLY even worse, she was eating off our plates, she came equipped with toothpicks, telling us how good our food looked and how hungry she was, I swear we thought we were being puncked, but OH NO IT WAS AWFUL, we got up and left, asked for a manager first and never got one, as we put our food in a to go box she came over and was trying to toothpick the food as i was closing the box!!!!!!!
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John Maloof
I WOULDNT EVEN GIVE IT A HALF OF STAR THIS PLACE SUCKS WE AET THERE ON THE 14 OF JAN AND THEY TOOK MONEY OFF MY CARD NOT TWO TIMES BUT 4 YES 4 IT COAST MY 164.19 FOR ONE MEAL IM NOW HAVEING TO MAKE POLICE REPORT JUST TO TRY AND GET MY MONEY BACK CRAZY I THOUGHT THE FOOD WAS GREAT BUT NOT 164.19 GREAT I HOPE BU ME WRITING THIS PEOPLE WOULD TAKE A SECOND LOOK A BANK STATMENT PLEASE TAKE SECOND LOOK
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Victoria Caldwell
My family and I love going to El Rancho. Weve never had a bad experience and have held several birthdays there. The food has always been good and the atmosphere warm. One time we had a problem with a server, but he was new and his English was poor so we had another server help with the communication. We recommend this restaurant all the time because we enjoy it so much.
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Michael Markey
"We accept all competitors coupons"-- dont you believe it. They dont even accept their own coupons. They wont tell you until you go to pay the bill, but the most theyll do is take $4 off your total for a family of 4. I thought I just had a bad experience with them, but this was also the case when I gave them another chance (7/2014). Its a shame because the food is good.
