Address: | 221 High St, Hamilton, OH 45011, USA |
Phone: | +1 513-668-5815 |
Site: | truewestcoffee.com |
Rating: | 4.2 |
Working: | 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM Closed Closed |
CA
Candice Hill
I have been a daily customer here for the past almost year. They have great food and usually most of them are polite. My experience today really upset me and I now will not be going back. I went in to get my daily lunch, arrive at 12:10 wait in line and order my food at 12:15 I had got a strawberry smoothie, 1/2 salad and soup. I had to have them remake my smoothie for it was all liquid, then I sat and waited and waited and waited for my food that should take all of 5 mins. I finally at 12:40 tell them to cancel my order I will no longer be able to even eat and she brings it right back and instead of apologizing I get "well we did have a big rush" really? because I have been standing here my whole lunch break and people that came in after me was already getting there food. They have officially lost me as a customer and I wont be going back. No apologies or offer to remake another time or anything. Thanks True West for being having poor customer service.
CE
Cecilia Mork-Guyon
Lovely place to get coffee! Reminds me of being back in Portland, OR. Coffee is fantastic, the best I have had in the Cincinnati area. Pastries are healthy and so very tasty! Yummy! Falling in love, Shh, this might become a long term relationship, dont tell them.
AL
Allison Ritz
Every time weve been there has been a bad experience. The staff are rude, the food is overpriced & the service is incredibly slow. I support a lot of local businesses but I wont be supporting them.
KI
Kimberly Oursler
Too expensive. It was over $3 for a tiny latte. They dont have fountain drinks. The place feels really dirty - this is probably due to the rustic decor.
ZA
Zaida Guillén
Pequeño negocio, en el corazón de Middletown.
TO
Tom Myers
Great atmosphere, friendly staff, great pour-overs! Handy to the courthouse and other government buildings.
RY
Ryan Nicley
Cozy atmosphere, good food, coffee and tea. Great little place to meet clients and get some work done.
KA
katilyn moore
My favorite place to get coffee anywhere. Great coffee, lovely people, awesome atmosphere.
NI
Nicole Jacobs
The staff is rude and hateful to all my friends and me thats y I dont go anymore
SH
Shaun Higgins
Locally owned. Friendly. Great coffee, sandwiched and atmosphere.
GR
Gregory Kuntz
The best coffee shop atmosphere in the country. Hands down.
BE
Beth Crenshaw
Staff was very nice. Cozy environment. Really like it here.
MI
Mitzva Judia
I have no complaints, great food and excellent service
AP
April Garrison
Love the way they make my vanilla cafe latte
TA
Tanner Hamblin
One of the best places to get a sandwich!
CA
Carol Lucio
Wonderful selection and service.
TI
Timothy Hensley
Great coffee options cozy place
TA
Tara Ramsey
Very small and cozy spot
DE
Denise Sims
Loved the atmosphere.
EL
Elizabeth Kidd
FRIENDLY ATMOSPHERE
AD
Adolfo Olivas
Great coffee
CH
Chad P
great food