Address: | 420 Howe Ave, Cuyahoga Falls, OH 44221, USA |
Phone: | +1 330-920-4544 |
Site: | chick-fil-a.com |
Rating: | 4.5 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
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jasmine vega
I was appalled and extremely offended last night when I went to the drive thru at Chik-fil-A around 9:50pm on Thursday September 14th when three workers in the drive thru were speaking Spanish in a mocking manner the entire time we were waiting for our order. Being a Latino, I found it even more offensive. Right before we got our food the two other girls started singing "Despacito" in a mocking way as well. Out of the respect of not starting an argument I simply took my order and said thank you. Not to mention the person at the window was more concerned with speaking to her co workers than really serving me. That experience was not one I would ever expect from Chik-fil-A.
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Julia Duke
At chick fil a today and accidentally ordered grilled nuggets for my kids instead of crispy. When the manager overheard my son upset about it she replaced them free of charge even though it was my mistake entirely! I just wanted to cry and hug her because not only would we avoid a meltdown but this meant my son would also actually eat something. Thank you so much! Weve been customers for awhile now but Im definately a lifer at this location.
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Peggy McCann
We love this place! Not only is the food great, but the young lady behind the counter just comped my husbands meal because she heard me on the phone with our cell carrier explaining how he dropped his phone in the toilet and I needed to have his calls forwarded to my phone until we get his new phone! Love this company and the values they instill in their employees!!!
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Andreas Johansson
This is the best Chick-fil-A in the area. Theres virtually no turnover on staff, which makes them work like a well oiled machine. They go the extra mile to make sure the customers get what they want. The drive-through is very quick. We usually stop for milk shakes, which they split into two smaller cups for the kids. This is our favorite Chick-fil-A.
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Jeff Deucher
First time in for breakfast and was average at best. Hoped for a better experience! As usual, the employees were superb and very friendly. Had an encounter with management due to an oversight by the cashier and counting back change. Very surprised that she was less than acceptable. So my scorecard? Food: B- Service: A+ Management: D
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Mary Elsass
I thought it was ok. I was not impressed with the play area. It was dirty and no airflow Im glad my daughter do not have asthma. I could only image breathing in that play area. The food was ok. If I have to compare from cuyahoga falls vs canton: I think canton is better.
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Jennifer Rudo
Let me just say this is by far the best Chick-fil-A I have ever been too. The customer service is the best and I come here at least once a week for lunch and I have never had a issue. The manager Mike is awesome. He makes sure the food is good and the restaurant is clean !
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Nathaniel Edwards
Great service. When we arrived in the drive through, the lady mentioned that our wait time was longer than normal, though I had no awareness to the decreased drive time. She was exceptionally kind and provided a 10% discount on our meal. I plan to be a return customer.
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Robin Merideth
Clean. Friendly staff. Great chicken sandwiches. My favorite is the grilled chicken option. Waffle fries are yummy. I always get Chick-fil-A sauce for my fries. Free refills, just ask at the side counter. Most times an employee will come by and ask too.
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Marwan al mazroua
I never went there and feel sorry. They always make me and my dog happy. Fresh food make upon the order. They always have a give away nuggets or mini chicken burgers. Also, on the top of everything, they serve a quality of food not like any other food chain.
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Ben Bell
Anytime you go there, the store is clean, the service is excellent, and tbe food is nothing short of perfect. Easily the best restaurant Ive been to. No matter if theres 1 person or 100 people in there when you walk in, you are guaranteed the best experience.
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dylan manka
A place that truly cares for quality food, a clean place, and great service. A+ for whoever manages this place, if only other places could be like chick-fil-a. Consider waffle fries and obviously the chicken sandwiches. I also like their ice cream cones too.
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Jared Haynes
I love how there is now a trend to have someone go around and make sure that dine in customers have everything they need. Someone came by and asked if I needed a drink refill. Not something Id expect from a fast food place but I am glad they do this!
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Jack Savedge
Great place to grab a Chick fil A sandwich or a meal. Always clean; always very friendly with that original Southern charm Chick fil A is famous for. My favorite franchise in the Cleveland/Akron/Canton area.
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Jared White
Food was pretty good. Definitely hot and got it extremely quickly (ate in). The staff is excellent! They have conversations with you and make you feel welcomed, which is great since I just moved here.
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Jacob Lloyd
Food was fresh, employees were very happy to serve, and they gave us our food in less than five minutes. EXTREMELY fast and very satisfied with experience. Would recommend to anyone at any age.
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Kali Heim
Good food, can get a little crowded though. We mostly come here to see our friend Angie-- shes one of the nicest people youll ever meet. If you have a chance say hi to her, you wont regret it.
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Kayla Stebbins
The friendliest staff ever! Great food, great people. Very clean. Very family friendly. And I love the text promotions! (The only thing better than Chik-fil-a is free Chik-fil-a!)
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Patrick Kottmann
This store is great, the manager heard we were moving today and he gave us our entire meal for free. About $20 worth of food. Now that is great customer service! Thanks again!
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Randy Fasnacht
Cant say enough about the kindness of the staff. Food is very good quality fast food. Again, I would go there if the food wasnt even that good because of the staff.
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Katrina Bebee
I frequently go to this location, staff is helpful and friendly but most importantly food is always fresh and hot. Like most Chick fil a location this stay busy.
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Luke K
Becky was rude af, it was one minute before they closed but they said they had no food, all we wanted was some fries.. How do you not have food?! Damn you Becky.
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kevin a
Always friendly service. Usually good at keeping the line moving even when its long. On the rare occasion my order is wrong, they have always corrected asap.
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Mike Gaston
They do one thing and do it very well. Sometimes the line can be long for that reason, but theyre usually able to move people through pretty quickly.
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Jane Jenkins
Luigis has great food and fun atmosphere. Always have good service too. The salads are full of delicious cheese and the baked dinners are filling.
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Matthew Shultz
Good food and nice staff. Howe road is a bit busier than I would like but if you need some waffle fries its just as good as any other chicfila.
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Daniel Ajadi
Nice place. Although, its very busy, the staff looks like they know what theyre doing. Fast service. Clean. They even have a kids play place.
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Brandon Kish
The best place to get a chicken sandwich. They are always fast, accurate and pleasant. Literally never had a problem with my order from them.
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jack hamilton
Ive never gotten a bad chicken sandwich from this place always love getting these chicken sandwiches and especially the spicy chicken Deluxe