Address: | 2877 S Arlington Rd, Akron, OH 44312, USA |
Phone: | +1 330-644-4467 |
Site: | restaurants.ihop.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
PA
Pat Arnes
My girlfriend and I constantly visit this particular location. The two of us are considerable night-lovers and often come around 12am to 3am. This is a good twenty minute drive from my house, but we both love Ihop, and our horrendous sleep schedules require a restaurant that is open so late. I have nothing bad to say about this place. The staff are always abundantly friendly, and the food is always delicious. We have a table and drinks within five minutes, and when our orders arrive they are always hot and wholesome. I have also witnessed a very diverse crowd of customers dining alongside us during these late hours, and they are all served with the same amount of respect. One other aspect that Id like to point out is the occasional employee lingering outside during a smoke break. This would probably annoy most people, but as a former smoker and service worker, I understand how stressful it can be. Although said actions should be done in a less visible location, I am happy to see that the employers of this establishment allow their hard-working team members a respectable amount of time away from the job. You dont overwork the lovely people working for you, and so I get to enjoy a comfortable environment accented by the kindness and patience of the people waiting on me. Thank you so much for the late night snacks and random lunch adventures. I will most definitely be back for more.
PA
Patricia Wiczen
Very upset there today usually everytime we go the wait is so long..i waited an hr. For a table of five with a place for three little ones. The waitiing area cleared out three times while we waited .i alerted the manager who has been there a couple yrs.i recognized him. My husband did too.. He kept saying they vwere filling booths. Im so upset that he litterally didnt care Im sure because the business is great there everyone got seated.. He looked at me with anger cuz he saw me saying something to another customer who agreed with me and said something..i have my seat up three times to elderly.. Im a nice person finally after being so mad they got us a table I was so flustered and embarrassed I said lets go ..i hour this happens to anyone else.. IDC how big that business is.. That manager was rude to us.. He knows it too! On to wally waffless. Wont be back!!!!!!!
JE
Jeanette Smead
Akron,Ohio.I recently made my second visit to IHOP with my 15 year old son. He was with me for the first visit as well where we used a giftcard from Christmas. I was impressed with the organization of the staff from managers to host. Huge crowd both seated and waiting at around 10:15am on a Saturday. We were seated,served beverage,ordered,served a delicious hot breakfast,refilled beverage,check,togo boxes and cashed out all within an hour. Portions are generous and price is as expected for the amount of food served. Team is pleasant & professional. Bus Attendants were on top of their duties. Its a 20 minute drive for us but well worth it! We had the Country Fried Steak which is served with hash browns,two eggs& two pancakes. Four choices of syrup. The Butter Pecan is out of this world♡
AK
akron_rider 650
Sadly there is no option for 0 stars. I stood in line for 45 minutes on free pancake day. Little did I know that I was supposed to put my name on a list. So once i got to the front of the line 5 minutes past the deadline, they asked if my name was on the list so I told them I didnt know i had to put my name on a list. So she said I couldnt get free pancakes. I said no one told me I had to put a name on the list. She told me thats not her problem. I was really mad. They dont treat their guests well at all. Ill never go back and Ill tell people to stay away from that awful place.
CH
Chris Queen
I am not pleased with this place at all. The last time my wife and I was there. Every time some one stepped in the door. The hostess would yell, SOME ONE AT THE DOOR. I kid you not one could hear it across the entire facility and I am close to stone deaf. I had even commented to my wife. Who in there right mind would want to go out and eat to hear this every five flipping minutes. I am not one to typically give bad reviews but I will say this. When the new Dennys opens up next to this place. Ha that hostess wont have to worry about scratching up her singing voice any more.
KI
KitKat Dennis
Too bad i cant do 0 stars. Horrible! Worst ever! Manager on staff to busy talking to his friend and flirting witth the staff. Waited 5 min before someone came tp take a drink order. My food came before my WATER. The bun on my Philly couldnt be cut into with a knife. The meat on thw philly was worst ever. Fatty grisly. I ordered fried and i still had to ask for ketchup.. I dont usually complain but this was seriously the worst service Ive ever had and Ive had bad service many times. The hostess was there only redeaming Grace.
JA
James Johnson
My food came out perfect however others had some raw bacon, ran out of coffee asked bur didnt get any after she returned multiple times then someone else brought it up and she realized it was forgotten. On the bright side there was no wait, food came out quickly (took a while to take our order) checking out aad a slow process as well but it happens so thats no strike against them. The cook came out and was talking to other staff his pants looked like they had not seen a washer in quite sometime...
JO
Jonathan Banks
I didnt get pancakes, so I rate based on service and food I did get. What I recommend is offering a gluten free pancake. Id try one. I eat them at home. Also, and maybe its offered, I didnt ask, but real maple syrup. not the flavored stuff. Thats how I eat pancakes at home and would love to eat here in the same way. Gluten-free, real maple syrup. The omelet was good the service was decent. I give it one more star because I was given an opportunity to cry about my gluten-free pancakes.
DI
Diane Perry
My daughter and I stopped with the kids for brunch. The kids were hungry, and grumpy from traveling. Our server, Ashley, was great! She kept smiling and stayed calm through all of our craziness. She brought the kids food out as soon as it was ready (ahead of ours), which saved ours; as well as all of the other customers, sanity! The food was delicious and cooked exactly as we ordered it. Will definitely stop here on our way through next time.
DE
Derriah Edouard
Went there today expecting scrumptious french toast and what I got was nothing near it. The french toast was cold and it lacked flavor. It tasted like I was being served bread with toppings. The silverware I received was VERY dirty and had to ask for another set. The service was okay, but the food didnt live up to any of the other IHOP restaurants I have visited before. I would not recommend if you want decent french toast.
SH
Shannon Conrad Wokojance
We have been to this location over and over. Unfortunately we have had nothing, but problems. The management and servers are subpar. Our orders are often incorrect and we have had different parts of our orders come out over 5 minutes apart. I want to love it, but I think we have given up. Dennys right down the road has given us a much better experience with quality food and service and a cleaner/updated location.