Address: | 4076 Medina Rd, Akron, OH 44333, USA |
Phone: | +1 330-666-2992 |
Site: | bobevans.com |
Rating: | 3.9 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM |
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Anna Dimitrov
My husband and I dined here tonight and the service was terrible. To start off, we didnt know if we were suppose to seat ourselves. The staff was running around like a chicken with their heads cut off and the place wasnt even half full! When we were seating and waiting to have our drink orders taken I heard the staff arguing about which table they should get drink order first! (This shouldve been our first hint to leave!) We hadnt been to a Bob Evans in a few years and needed to look over the menu and the waitress comes over and in a snotty tone said, "What do you want?" We shouldve left then but didnt. Then when our food came out my husbands food was fine but Im a vegetarian and there was meat on my food and our waitress never came by to ask how our food was or refill our drinks. Just to leave there, I got a box to go so my husband could eat my dinner for lunch and I have my rolls for dinner at the restaurant. Literally, Ive never been treated so poorly at a restaurant. I will never dine at a Bob Evans again because of the experience of this one!
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Charles Ward
Bob Evans is one of those restaurants that you go into when you are in a new city and dont know the local cuisine or have time to ask someone. Food is predictably decent to good for breakfast, overpriced for what you get, service OK to good. When I am in my home turf, there are two Mom and Pop family restaurants within a five minute drive that I would go first. Better, fresher food, better service and MUCH better value. I dont want to harp on BE too much because they arent a horrible restaurants. But with other national chains like Cracker Barrel doing a much better job with the same American Style menu, they could be a LOT better.
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Jason Chamberlain
I maintain that breakfast is pretty much the same all over unless the restaurant has fancy benedicts, french toast, or makes their own corned beef hash. Thats true too at Bob Evans except for one glaring difference - the sausage gravy. I took my daughter here after doing some early morning Black Friday shopping. We both enjoyed a great breakfast and some sausage gravy and biscuits. The service was not great, but it was adequate. Overall, this was a fine experience.
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S Parker
I understand it was busy, but even when it started to die down, the service was about the same. Ex: "can we get more napkins?" "Sure, Ill go get that right now". And cleans two tables and does whatever in the kitchen before hand. Just seems more than "now". The kitchen messed up an order twice, and there was hardly any time between, is there anything else you want then quickly turns around before you can get in a word. Subpar.
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A Private User
It was Sunday morning and although we were seated quickly we sat waiting for 25 minutes without any service. No one came by to ask us if we wanted water or coffee or to even acknowledge that we were sitting there. The place was busy and we would have understood slow service, but not NO service. Weve been there before and things were great but well never go again since they apparently hire people who dont care about their jobs.
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Dan Karipides
Usually will go to this Bob Evans with work colleagues for lunch, and its always on point. The food tastes fresh and the service is great. Even when visiting the day before Christmas Eve on Friday when the place was packed, our waitress was still attentive and friendly. Love going here for lunch when were in the mood for choices... the farmers choice that is.
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A Private User
This is a cute old timey restaurant thats best for breakfast, unless u r allergic to anything. "Excuse me but I cant eat eggs, can I hav bacon instead?" "No its a different price" "Do u hav anything without eggs?" "No not reallyn" So so helpful :p but what I could eat was perfectly delicious :/
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Amanda Lopeman
Normally when my parents and I go into this location it is a wonderful experience. The wait staff is nice and always on top of it. Word to the wise, avoid the online ordering. I had to take a trip back to get our order corrected, only to find it still wasnt corrected when I got home AGAIN.
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Jenna Spray
Im never ordering from Bob Evans again, especially not this location. This is the third time theyve missed things in my order, and both the chicken and biscuits were very dry in my last take-out. Overall quality of this chain has dropped dramatically. Might as well just go somewhere else.
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Tee Jay
I mean its Bob Evans... Chain restaraunts are usually pretty mediocre and this one isnt any different. Cookie cutter food (though the candied bacon is new... And weird) and standard drink selection. I cant take the term broasted seriously. Staff is usually great though
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spencer whitmire
My family and I have been going to this Bob Evans for years, because it is good food and decent customer serves. There has been about four times though where they forgot are order, but we would usually received a free meal or meals for the wait.
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Eric B.
If you like waiting around 90 minutes for a simple breakfast for 3, getting charged for items ordered but not received, then bringing it up to the cashier when paying the check but they still dont remove the charge, this is the place for you.
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Michael Wahome
I had read some poor reviews but this was the closest restaurant to my motel. I was very happy with the speed of service, as well as the food. Arriving jusr as the breakfast rush was starting I am comfortable recommending this restaurant.
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Rebecca Hill
Everything is always fresh. Huge menu. Many healthy options. I have been eating here for years and everything is great. Decent prices too. They will nickle and dime you on extra dressing or sauces but other than that it is amazing.
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Pam Lusk
I dont normally single out just one employee but we have had Kim as our waitress for several meals now. She has always greeted us like she has known us for years! Always happy and friendly and provides great service. Thanks Kim!
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Adam Nichols
Our service was awful our food sat under the heat lamp for 10 to 15 min and when I explained that the food was cold she went back and microwaved it. Very disappointed that this kind of service is allowed will not be back.
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Jeffrey Farkas
Service and wait time going in the wrong direction for the last 6 months. Used to be regular at this location, but it often worse than we can tolerate. Searching for better breakfast experience.
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Frank Heineman
Food is mostly good. The steak and eggs are my wife and mines favorite. The cooks still need a lot of work perfecting the hash browns. Kim and Matt are exceptional and we will come here always.
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Rich L
Country fried steak was pretty gross. Salty and dirty tasting. Ordered a side of bacon, it came fried together and didnt even resemble the picture by a long shot. Will not ever go again. Boo
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Rhonda Findell
Food was delicious. I love the vegetable beef soup. It tasted like it was made in my Momsaid kitchen. Waitress was friendly and service was fast. I would definitely eat here again.
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Greg Keller
Ate there 1/7/17 service was terrible, waitress kept forgetting things we asked for several times over, food was not that good and it was not even warm! Last time at this place!