Baskin-Robbins
| Address: | 2561 Peters Creek Pkwy, Winston-Salem, NC 27127, USA |
| Phone: | +1 336-784-0266 |
| Site: | baskinrobbins.com |
| Rating: | 3.4 |
| Working: | 5:30AM–11PM 5:30AM–11PM 5:30AM–11PM 5:30AM–11PM 5:30AM–11PM 5:30AM–11PM 5:30AM–11PM |
Location
Photos 12
Reviews 9
TO
Tony Costello
The shake on the right is what I ordered, but the one on the left is what I got. This was as it turns out prepared by the shift leader. I asked her how she made it and she said the correct way, this in spite of the fact that over her shoulder was a picture of the product as it was supposed to be. She had refused to give me a receipt too. At first I was going to let the appearance go but the taste was that of Oreos. It seems she was trying to pass one of her other mistakes off on me. The fact she would not even admit that the appearance was wrong was the give away. Theyve always been rude in there as another mentioned they usually ignore a customer who first walks in, but the products been good once you got it, but this is the last time Ill go into any Baskins Robbins, or Dunkin Donuts , which shares the location, for that matter the corporate office nor anyone else there cares about the piss poor all round service. Its no wonder these locations are usually empty on a hot summer day, when they used to be packed. Theyve made me go away too.
MI
Michael Wade
Ordered a Birthday Cake that should have had 2 balloons on it with the words Love" and "Hope" on them and "Happy Birthday ________" The next day went and picked it up and there were some very tiny balloons but no words on them. The balloons would have been too small anyway. The cake part had no flavor and the ice cream part tasted like it was had freezer burn. But they did get the Happy Birthday part correct!?!? I called the corporate office 2 times and left a message and still have not heard anything from them. It has been 3 days now.
JO
Joshua Mack
Aug,13,2017, Horrible experience, I watched as they greeted the customer in front of me with a smile. They handed me my order with no level of customer courtesy, I was not asked if Id like a bag or a napkin. This is basic customer service smile and express appreciation for my service just like you do for the white people who order from your location. This experience was discriminatory and I wont be going back, I wouldnt advise anyone to eat here or order from this place the people are rude and unhospitable.
PA
Paul Dover
Indifferent, inattentive staff. Floors and counters were dirty. The cookie in my daughters ice cream was rock hard.
SH
Shay Davis
Poor custonrr service. The ice cream is good but the employees are rude.
MA
Maria Colon
Horrable service took them 30 minutes to service didnt even said hello
PA
Paul Capron
They say theyre open till 11 but they close their doors at 10:30
LO
Lori Latham-Barron
Great ice cream great service!!! We love it!!!
PA
Patrick N
It is a ok ice cream
