Pizza Hut
| Address: | 61 Old Country Rd, Westbury, NY 11590, USA |
| Phone: | +1 516-334-7251 |
| Site: | pizzahut.com |
| Rating: | 3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 16
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Evan Blanchfield
Called in an order tonight, its Super Bowl Sunday so I was informed it would take an hour (longer than usual). Figured, no big deal. Got there and I was terribly mistaken. I waited an additional 2 hours on top of my original wait time as well as every other customer there. They didnt even have the Super Bowl on the tvs, only college basketball, go figure. Out of all the 35+ people waiting no one got served. The manager was rude and completely useless. Wasnt even serving orders to people waiting. I got so fed up I just left and went to dominos who served me much quicker, about 15 minutes. Like the food at this place but after this experience Ill probably never go again. They ruined my super bowl.
J.
J. M
if you want your order screwed up, then this place is for you.!! I went there tonight after ordering online and after 20 minutes of waiting, which I arrived 5 minutes before my scheduled pick up I asked about my pizza and they gave it to someone else and even managed to screw up 2 more orders while I waited for my pizza....as a " sorry for the screw up" they gave me one of the previous customers screw up pizzas..sorry not acceptable....they screwed up my re-do as well....these kids who run this place are a joke and dont waste your money or time that is unless you enjoy having your order wrong...
AN
anuraag jaitley
Last night we had very bad experience at this place. My son order 2 pan pizzas on line he got message will be ready in 30 minutes we reach there in about 20 minutes and the manager who was working at the counter said few more minutes we said OK. We paid and start waiting and waited for more than 25 minutes he serve other peoples who even came after us. Then he called us and gave us the pizzas which were lying there for more than 20 minute when I told him it was lying there for a while he sarcastically I didnt see it. And we had to eat cold pizza because we were hungry
CH
Christopher Neal
Well, this is a newly renovated Pizza Hut which has good quality service and good staff that can relate to you if you go frequently. They have very good Pizzas, Bread Sticks, Wings and Pasta Dishes. Salads may be not the best in this location since, they are slow to re-fill the salad bar. Also, they will comment on you if you take more than one dish of salad. Otherwise, this location is my favorite because of its cleaniness, nice hot dishes and quick service. I give it a 4 star for goods in many service and cleniness while the salad-situation dropped one star.
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Jason Guzman
You were classic then and your classic still today! I know these other comments cant be that true as they sound off like revenge pieces from a very bad selling action movie. Let alone its funny who opens these P.H.s places great to have your piece of the pie when it comes to Pizza Hut. One thing that is a fact, is the food is totally American indescribable! I know the recipe has been tested for this location too with the customer in mind and you got it right Pizza Hut, your pizza makes you want to take it back to the old hut in the sky!
DA
Daniel Stewart
This is the pizza hut I always go to for pizza--as its the closest. They have been known to screw up occasionally--undercook the pizza, or have a long wait, but overall its pretty good. Staff is smart, good at what they do..They have a funny sign posted to remind employees to wash their hands referencing the zombie apocalypse. My favourite thing about this place is that they offer the pizza hut lunch buffet on weekdays. Its clean inside, too--not a mess or anything.
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Eric Teran
This place sucks. Food buffet is poor. To order a pizza took forever last night. I was told thru their app it was 30 mins. When I got there, my order wasnt even being prepared. I asked the woman at the register and she said they were really backed up and that it was easily another half hour or more. Sje even told me i might as well go somewhere else because id be waiting forever. People had been waiting for an hour. So I left and took my business elsewhere.
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Jon Northcutt
I had placed an order online and when I go to the store I wasnt even acknowledged. The young man behind the counter was on the phone with another customer but looked at me in the face and turned his head without saying a word. Another young man came out and asked it he could help me and said the the order will be ready in a few minutes. Sitting to the side I waited patiently and had to get in a long line to find out that the pizza was ready earlier.
JI
Jim Jigga
So far, been sitting for 45 minutes and it took 10 minutes just to take our order. Ridiculously short staffed, even one of the kitchen girls had to come out and bust tables. I see more people getting taken cared of on the take out line than the actual People dining. Horrible management. Hire some people. This enterprise is making a killing. Pay some real wages so people can stay to serve the people who make you money
JO
Jonthe GamerGawd
I was waiting on line and the persons that were behind got to sit down first than me and when they gave us the table.I thought they were going to attend me first but they didnt.The person that attended possibly was new but was making more orders.So this service is not good and I came her to eat with my family because my kids love Pizza Hut.But they should tell theyre employees to be better.
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Phyllis B
An off duty member of staff had her 2 kids in the dining area playing while she went into the kitchen to get food, leaving her children unattended. Our waitress kept disapearing to go outside to use her phone. So no refills for us. When our bill came out wrong, I just paid it instead of waiting for our waitress to come back inside again to adjust it. My time is worth something as well.
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Alfred Gangemi
I love pizza hut. The pizza is always delicious when you eat in, but take out can be a hit or miss. Their deals are always great. They do not deliver which kills me because I have to order from somewhere else. The last two times I ate in, it was freezing...like the heatt was shut off.
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Colin Ethan
Ordered a pepperoni, Roma Tomato Pan pizza, and got something not far off from supermarket pizza. Under cooked with no Pan style cooked crust and half the amount of toppings youd expect. Why did I order here? Theres a hundred great pizza joints within a mile. Hut youre done.
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Hector Borjas
DO NOT COME HERE THIS IS THE WORST PIZZA HUT I HAVE EVER BEEN TO THE WINGS WERE COLD THE BREADSTICKS ALSO AND TO TOP IT OFF THE PIZZA NEVER CAME WE PAID FOR THAT AND WE LEFT WE WAITED AN HOUR AND STILL NOTHING SO WHATEVER YOU DO NEVER COME TO THIS PIZZA HUT ITS THE WORST
ME
Melissa McGrath
Customer service was excellent. Despite the pizza being overcooked...they immediately came over and offered apologies because their oven was having temperature issues. They offered a replacement even before I knew there was a problem.
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Shyk
3 star for their salad bar Other then that they are worse in dine-in. Always overlooked food. I believe its cuz of new management. They were excellent before but now they are worse. I stop buying pizza from them anymore.
