Address: | 69 Westchester Ave, Pound Ridge, NY 10576, USA |
Phone: | +1 914-764-4500 |
Site: | lafamiliapoundridge.com |
Rating: | 4.4 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 11AM–10PM |
JA
Jamie Perna
The food here is not bad. Its not spectacular, but for pizza in the suburbs you could do worse. However, since the latest change in ownership, the service is atrocious! If you order delivery, there is a $2 charge. If you pay with a credit card, there is a $0.55 charge (noted in faded red ink on pink paper on the register). And please check your bill, because twice now they have added extra items to my order (ie: charging for 2 orders of harlic knots when I only ordered 1). The final straw came yesterday. My mom wanted the clams appetizer, but she doesnt like chopped clams so I asked one worker if they were chopped or whole. He said he would check but never did. I asked another worker and he assured me they were whole clams. After a very long wait, a plate of chopped clams were presented to us! I brought them back to the counter and said I didnt want them. When it came time to pay the bill, we had to wait while the staff made half hearted explanations to the woman in front of us why the veggie slice she ordered had meat on it. When it was our turn, I paid before I realized we were charged for the clams! I said, "I dont think I should have to pay for something we couldnt eat because your staff doesnt know the description of your food." And the cashier nastily told me there was nothing she could do about it. But then I realized that I was double charged for the garlic knots. As she huffed about how she didnt know how to reverse the charge, the person who told me about the clams came over to help and I explained everything and he adjusted the bill for the knots and the clams. But going out for pizza shouldnt be such an ordeal. Do yourself a favor and order from Coal House a few miles down the road.
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Dave tod
Went there twice for lunch so far. Love the chicken caesar slice and today I tried the Margherita slice with vodka sauce instead of just tomato. Never seen that anywhere else and trust me, Ive eaten pizza all over the place. Highly recommend this spot.
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Michael F Rodriguez
Great pizza, sandwiches and salads. Reasonably priced for area. Quick service. Polite staff. Always clean. Finding close parking can be a challenge.
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Tom Curley
We order from here quite often. Quick and courteous service, good prices, and good food.
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Carlos Ramos
The service is great the food is top-notch I go there once a day every day 5 days a week
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jks jkys
Really good pizza! Caesar salad "pizza" was amazing, too.
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Jack F
Nice staff, quick service, and solid pizza
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Colin Baron
Much better since it became La Familia.
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Jackson Francis
I am a kid I just want good food!!!
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Laila Tofte
Great food and service!
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Justin Pavesi
I work here lol