Address: | 1435 Hylan Blvd, Staten Island, NY 10305, USA |
Phone: | +1 718-668-2211 |
Site: | cielosi.com |
Rating: | 4.1 |
Working: | 12–10PM 12–10PM 12–10PM 12–10PM 12–11PM 12–11PM 1–9PM |
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Raisa Veled
I rarely come to Staten Island or leave reviews, but I just have to let people know what Ive experienced. Horrible customer service. I know its an "Italian" restaurant. As much Italian as African or Russian. Disgustingly rude , nasty, and very likely uneducated manager (prob owners son) is nothing but an Albanian thug. I had an early dinner there last Thur, and u shouldve seen and heard what this dirty guy did! Young woman parked her car for a minute and blocked 2 (!!!) inches of his driveway to pick up her son and this manager went BALLISTIC on her, WHILE SHE WAS HOLDING HER BOY IN HER HANDS!! This incident completely ruined my appetite and everything tasted nasty afterward. Even somewhat polite waiter didnt seem polite at all. Food is cheap, though. Just as cheap as the experience. They just dont know what customer experience really is, yet. Theres no need to yell at a woman, threaten, and call her names especially when shes holding her baby son! I wish he did this to my husband 5 years ago when my kids were smaller!! NEVER AGAIN!
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Kate Kim
Dont know about the food, but the owner is not smart. He scares away all the customers protecting his parking spots. Staten Island is a small place and people talk, and if you own the place you should be more customer oriented, once you make enemy with the pedestrian and with the customers of the next door business over a parking spot, these people, and their relatives, and their friends are least likely to have dinner at your place. Sometimes being more flexible helps making more money. Non customers be aware never park near this restaurant, nor on the parking spot, unless you are the customers. But honestly, I am near there every day, I rarely see customers... Something to think about...
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Daniela S
We held a private party in this restaurant. While the food and service were good after our party was over the owner insisted that we pay for 30 adults when our party consisted of 19 adults and 7 children because he gave us the private party room which he usually reserved for 35 people. The entire restaurant was empty and he offered it without mentioning any stipulation of paying for more people than were in our party. Not good business. Dont go here, there are plenty of better places on Staten Island
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Barbara Bulzomi
We were thrilled yo find Cielo when we visited Staten Island. As Italians we can attest that the food was authentic and delicioso! Staff was very friendly and attentive, treating us to a toast at the end. Love Cielo and highly recommend it ❤
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Adam Lee
Service was good, pasta wasnt particularly amazing. Other reviews were right about this place being kinda quiet. Went in on a Saturday around noon, and the restaurant had only two other patrons aside from myself.
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Jon Strumel
Excellent Italian restaurant with moderate prices and a friendly atmosphere. Located conveniently on Hylan Blvd. As someone visiting SI from Las Vegas, I strongly recommend this neighborhood Italian restaurant.
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Diane Bravata
Love the food , service and atmosphere of this quality neighborhood restaurant. Cielo has hosted many of my family celebrations. Thanks to Frank & Gus it has come to feel like home .
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A Private User
Great food and willing to do whatever you want. My family dines there every week. People are the best you can get. Friendly and warm. I would recommend this place to everyone
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John Mazziotta
The lunch menu has a lot of choices to pick from. The service and food are second to none. Its a gem of a family atmosphere restaurant. Loved it.
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Brad Lodovico
I was pretty happy to choose this place when staying in Staten Island. The food and service were great and the prices were fair as well.
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cathy trifeletti
Love it there. They have excellent food and specials, the wine menu is great. The waiters are good and very friendly. ..
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John Coltrinari
My fiance and I come here frequently. The service is always great and the food is terrific, especially for the price.
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Keith Pang
i love it....cozy restaurant, not too noisy...food are nice...they have prix dinner, and prix lunch.
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Tina Mazziotta
Food was delicious. Great service. Great price. Our Waiter was awesome. Great place to eat.
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kim Acuna
Excellent.. Charming place.. Amazing food. Best seafood risotto ever.. Great service.
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Court Bro
Over the years, I dont think Ive had a bad meal yet. The food is always good.
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Anthony Software
Excellent all around. Service was fabulous. Food was tasty and flavorful
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Robert Kornak
Great food great service we have all of our family parties there
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Jean Lucier Roland
Diverse menu, attentive service and the ambiance--charming.
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sadi sukaj
Great food, great welcome, everything great....
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Alex Konoplia
Great place. Good service and best cannoli.
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Jeff Glass
Great service and great food.
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Joseph Pilla
Welcoming.