Address: | 2309 Nott St E, Niskayuna, NY 12309, USA |
Phone: | +1 518-952-6820 |
Site: | locations.smashburger.com |
Rating: | 3.5 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
DA
David ONeill
The food is really good but they have messed up my order the last 3 times. Not like oh they forgot to put mayo on my sandwich but they have actually forgot to put fries in my bag twice and gave my wife the completely wrong sandwich. For the price you pay for a burger, you would expect to get better service. Its conveniently close to where I live, so we will probably still go as the food was good, but its really frustrating.
KR
Kristen Simonds
If I could give it 0 stars, I would. My family and I waited in line for a half an hour with out being waited on or acknowledge. When I inquired how long it would be until we were waited on, I was told and I quote, "I really have no idea." We left and went to 5 guys and were promptly waited on as expected.
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Joan Xu
I dont know why the ratings for this place are so low but had a chicken burger here and it was good. Fresh ingredients. Sweet potato fries were crispy, which is hard to do. Also, they make milk shakes from Haagen Daaz ice cream.
KE
Keanu Cordova
Food is awesome every time I go but I feel like Im always waiting on an employee to take my order. They do have table service though which makes up for some of it. Very family friendly.
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JennDes -
My teen son and his friends enjoy this place. Its just ok to me. The staff are friendly and helpful. Food is prepared relatively quickly. I personally like 5 Guys better.
WI
William Weitz
Good food. Food is made to order so you cannot be in a rush. Service is usually sub par for what you pay. They need a better staffing model.
AL
Albert Jurczynski
Great service and food. Healthier food options such as sweet potato fries and green tea. Burger was delicious.
JI
Jim McTague
My hamburger was absolutely delicious. Staff was friendly and quick. Location offers plenty of parking.
CE
Cecil Muschett
No turkey burgers, and 1 chicken burger, if you dont eat pork or beef this is not the place for you.
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Laura Robertson
I love that you can substitute a veggie burger for anything on their menu. Delicious salads too!
JA
Jack R
Pretty expensive for what you get. Fries are too thin. Not the same as if you went to five guys.
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Joe Battaglia
Thin burgers very overpriced, there are way better places out there to get a burger and fries
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Vinod Ravi
Best burgers at a chain restaurant. Love the spicy Baja burger. Gets expensive quick though.
MA
Matthew Adams
Good boutique hamburger chain. Simple but good menu. Also has chicken sandwiches and salads.
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Lillie James
Pretty meh for the price. Service was moderately terrible. I dont think Ill be back.
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Bill Soucy
Good but still 5 guys ears their lunch. Frozen burgers taste like frozen burgers
AN
Anthony Montemorano
Consistent and nice. Super impressive salads, and chicken selections as well.
YV
Yvonne Lashway
Not very crowded like, but lines can be excessive at Park times. Decent menu!
OM
omelette du fromage
Service friendly and good, food tasty, just turned off by the butter
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Chris Jackson
Good. Thai Thai Bistro opening soon next-door!
JU
Justin
Burgers are good. Salads lack toppings.
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Jessica Joye
Love me some smash burger always good
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Dominica Gerard
Tasted okay but was way too expensive
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Christopher Park
Burgers are okay, fries are mediocre.
ER
Erin Cooper
Foods ok burgers were very greasy
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Rachel Escher
Love their burgers and chicken.
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Joshua Goldstein
In. Out. Fed. Happy.
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Heather Charboneau
Salty and exspensive.
CO
Corey Foltman
Delicious food
KI
Kisha Bryant
Good food!!!