Address: | 311 W 43rd St, New York, NY 10036, USA |
Phone: | +1 212-776-1818 |
Site: | hakkasan.com |
Rating: | 4.2 |
Working: | 5:30–11PM 5:30–11PM 5:30–11PM 5:30PM–12AM 5:30PM–12AM 11:30AM–3PM 11:30AM–3PM |
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K Lee
Pretentious and unfriendly staff, overpriced menu, inattentive service, mediocre fake Chinese food >> absolutely to avoid. When made a reservation online on OpenTable, nowhere it says it is “business casual”, even in the confirmation. I went with my spouse for the birthday celebration, a scary looking bouncer at the door refused to let us in. Fine, we live nearby, and asked to push back our reservation a bit so we could go home and change. The bouncer escorted us in, the hostess coldly changed our reservation, and we were escorted back out promptly. Really? Did we commit a crime that deserved public shaming?! Had it not been my spouse’s birthday celebration, we would have walked out at that moment and never come back. Half hour later, we came back, finally got seated. Waiter was nowhere to be found. No menu , no water, no services whatsoever until we could flag someone down. We ordered one appetizer, three entrees, one noodle, and one dessert. The only decent dish was the roasted silver cod. Others were greasy, overcooked dishes overpowered by spices. The Jasmine Tea Smoked Chicken has little taste other than the skin (well, the meat actually tasted like dry cloth)—a dish supposedly modeled after Soy Sauce Chicken which is known for its tenderness and flavor in its meat. The Hakka Noodle with Mushrooms and Chinese Chive was the worst—supposedly Hakkasan’s signature dish?! It is possibly worse than Panda Express quality—so gross that we didn’t even want to finish it. All in all, an extremely unpleasant dining experience. With many other “fusion” options in New York with better services and better food, please look the other way.
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Celeste Brown
Came to this restaurant during one of the many NYC restaurant weeks with a friend and thought the place itself was beautiful. For appetizers we both had the fried dim sum platter which I thought were light with a flaky crust and simply delicious. Each dumpling on the dim sum platter was different but my least favorite was the pumpkin shaped dumpling which was filled with roasted duck. The other two dumplings were the best in my opinion, one was shrimp and the other was filled with scallops. For my main course, I ordered the Sanpei Claypot chicken which was spicy with a little sweetness while my friend had the beef in Sha Cha sauce and both entrees were served with egg fried rice. For dessert I had the apple tatin and my friend had the chocolate gianduga ganche. To drink I chose the alcohol version of their Hakka and found it to be sweet and coconutty but the alcohol was not over powering. We loved everything but based on the regular menu prices and portioning that I saw I could not be a regular here. The food was delicious and obviously created with care but you will leave with no doggy bag from this restaurant. Also, you will always have room for dessert at hakkasan because my dessert itself was no more than an inch wide and a inch long with a teaspoon serving of ice cream! Delicious food but your hunger may not be satisfied at the end of your meal.
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justin justin
wow wow wow is all I can say. this place is reminiscent of Tao or Buddakan and yes it is just as expensive if not more!! from outside you cannot so this is a restaurant that is why there is bodyguard outside with a long rope which makes it look like a underground club. go downstairs to the long long but very gorgeous hallway and check in with your reservationist and we were seated promptly. of course its restaurant week which is why we came we would never be able to afford this without it. Service was quick and impeccable and the servers were very attentive and very knowledgeable about the menu and cuisine. for appetizers I got the crispy dim sum and he got the steamed dim sum which were fantastic. it came with three different sauces soy sauce spicy sauce and sweet tangy sauce. we then went on to the entrées. we both got the stir fry black pepper ribe eye entrees which came with greebs which were fantastic and rice and eggs. I found the dish mediocre. Good thing it was resturaunt week because i would have been pissed off because of the price. Would i be back? Only if i turn into a millionaire or someone treats me lol
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Charlie Shay
Came here for their restaurant week dinner menu. The layout of this place is slightly confusing at first. My first impression of this place was a "labyrinth of a night club." Here are some quick notes: Good for: upscale modern Chinese dining; drinks; groups night out Hits: mocktails (Green Nile was delicious with a heavy dose of ginger); cocktails (Golden Emperor is also a terrific drink); friendly and efficient bartenders; modern decor and fairly comfortable seating; grilled sea bass; macaroons (amazing chewy texture) Misses: small portion; price Note: I always have difficulties justifying upscale dining when it comes to Chinese food, especially when there are cheaper alternatives in Chinatown that are also decent in quality. The food at Hakkasan is great and the service is good, but I still felt the "decor tax" is a bit hard to swallow. Fortunately, the dessert here is out of this world, which, for me, justified the price tag a little. Food: 5/5 Service: 4/5 Decor: 4/5 Noise: Say what?? Forget about dinner, lets dance!
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Adam Wildavsky
Went for dim sum and enjoyed a culinary experience. My favorite dish was the Roast duck pumpkin puff. I wouldnt even have ordered it had I realized that it was deep fried, but would have missed a real treat. It was hearty and full flavored but with a delicate appeal. The pan-seared Shanghai dumplings were merely very good. Id have swooned had we not started with the puffs. The Prawn and pak choi dumpling was a thing of beauty, a lovely shade of green pak choi complementing the off-white wrapper, and the taste did not disappoint. The Shanghai siew long bun is a soup dumpling, and these were good examples of the genre. Four dishes were plenty for two of us. If I go back by myself I will try the prix fixe menu, but with than one person Ill stick with the dim sum. Its a fancy place with nice decor and huge, not at all crowded for a weekday lunch. Id be curious to know what its like on a weekend. New Yorkers are used to paying a lot less for dim sum, but everything about the experience made it worthwhile.
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Teresa Simmons
My friend and I came here during restaurant week and thank goodness for that because this place was expensive. Its really gorgeous inside and the staff were very friendly and accomodating. I had the fried dim sum platter and they were really tasty with the exception of the scallops. I dont eat seafood so I was shocked and pleasantly surprised that I enjoyed the shrimp dumpling that didnt have that seafoodish taste that I cant stand. I had the sanpei chicken in a clay pot and it was delicious with the egg fried rice. I literally ate everything off my plate and was disappointed I didnt have any more food to eat. The portions were soo small. For dessert, I had the chocolate gianduga ganche that was absolutely delicious but I had to eat that badboy real slow because thats how tiny it was. LOL. I would love to visit this place again when I have the funds to enjoy a whole meal because they teased us with the food since we paid a discount rate for restaurant week.