Jade Palace Asian Cuisine

Address:	252 Main St, Farmingdale, NY 11735, USA
Phone:	+1 516-694-6688
Site:	jadepalaceli.com
Rating:	3.4
Working:	11AM–3:30PM 11AM–3:30PM 11AM–3:30PM 11AM–3:30PM 11AM–3:30PM 11AM–3:30PM 12–3:30PM

Location

Photos 24

Reviews 12

Cas J

This place has horrible customer service I mean the WORST customer service ever!!! No wonder it is always empty. Me and a group of 4 friends went there one after noon. And was being served by this women. Who was the meanest and most unfriendly waiter I have ever meet in my life. The food that we receive was cold the chicken was raw. The shumai that I received was frozen! I mean like they just took it out the fridge am serious people. You cannot make this stuff up. The worst is that I dont understand why we was getting frozen or raw food when we was the only 4 people in the restaurant. I mean the only 4 people in the whole entire place!!! On a Sunday afternoon!! And it took FOREVER for us to get our food. And the icing on the cake was that after we paid for our food on a credit card. We still was sitting down and packing our belongings. The woman stands there and ask us if we are going to givr her a tip!!!! I mean never in my life have I heard a waiter demand for tip money. Not only was me and my friends flabbergasted with our month open she goes on to say as she walked away and starts telling us how she deserves to get a tip that this is the American way. And that we should know better. I never felt so disrespected in my life I have been to so many restaurants and never had a waiter demand for a tip. The woman didnt even give us a chance to give her a tip. I mean seriously o was furious and so was my friends. I seriously advise people not to go this "restaurant". Oh one last thing they had no soap in the bathroom to wash your hands. But had a sign saying that all employees had to wash hands before going out. The WORST!!

Matt Grilo

I used to go there for the all you can eat special. I recently went and they no longer have this special. The restaurant was completely empty aside from myself and my sister during dinner time on a Thursday night. We stayed anyways and ordered from the regular menu. The crab rangoon was delicious as always, and the spicy tuna pizza was good, but the Thai coconut shrimp was dry and lacking any sauce, and the pineapple fried rice that used to be delicious had a weird taste to it. Getting prompt service was nearly impossible. Again, we were literally the only 2 people in there and getting the waiters attention was impossible. I couldnt get a refill on my soda, when we asked for the noodles they normally put out on the table, we got a major attitude. After being a long time patron of this restaurant, this is sadly the last time.

jing ceng

Maybe Im biased because the space immediately appealed to me due to its high ceilings & sophisticated interior design but I was definitely floored upon entering this chic Asian Fusion eatery. And not to mention, I celebrated my unforgettable 28th birthday here. The server seemed like an actor in a funny play, so he was certainly entertaining and adept at memorizing orders. In other words, excellent service.

Gaohe Lyu

Jade is known for its $$$$, but if youre looking for the most exceptional service, the tastiest Asian-fusion food, and delicious cocktails, look no further. There is chic, sexy and filled with amazing things. From the moment you walk in until you leave you will be mesmerized with the high ceilings, medieval architecture and chiciness oozing from the walls.

Alissa Bickar, Consultress

The Miso soup was fishy, the sushi rolls were not fresh fish, and the egg roll was sub par. Ordered takeout for family lunch... decided to go to the beach right after, so we asked if we could eat at the counter of the empty restaurant with my 4 and 6 YO kids... they wanted to charge me extra, so we took it to go. All in- terrible experience.

xing liu

Not the typical greasy Chinese place. Food is fresh and reasonably priced and the restaurant itself is clean. Definitely recommend this place. My parents drive clear across town just to get food from this place despite have almost a dozen different Chinese places closer to them The picture shows anything isnt it? Very good place to go!

Larry Chow

Pretty good place to eat food. The atmosphere has a chinese tune which is ok but not for everyone. The staff is pretty friendly but they speak alot of chinese. I would never know if they are talking behind my back lol...

NYHORIZON MEDIA

love this spot for a while .always make me and my family satisfied. The food come out with fresh and tasty at a reasonable price .

Barbara W

I like the Chinese food better here than from other restaurants in the area. Havent tried the sushi but have heard good things!

11Dogs US

If u are ready for a great service ,quality sushi experience,here is your destination.

Tom Lewis-Flood

Had takeout there a bunch of times. Always a big win when I say "Chinese tonight"

wei li

Sunday night Beers -Wings -Abd Fries For $10 .Awesome