Address: | 5032 Jericho Turnpike, Commack, NY 11725, USA |
Phone: | +1 631-462-1000 |
Site: | nisensushi.com |
Rating: | 4 |
Working: | 12–10PM 12–10PM 12–10PM 12–11PM 12–11PM 5–11PM 5–9:30PM |
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Kelly Caporale
Nisen has wonderful sushi. However, the service leaves a lot to be desired. I was there for lunch on Thursday. The service was extremely rushed during the courses and then the waitress was no where to be found when we needed the check and for the money to be collected. Last night we placed an order for pick up. We order 8 rolls and I requested extra wasabi. We received one small portion of wasabi. Enough for one person - not 4 and definitely not "extra." Every time I place an order for pick-up or delivery the order is screwed up. The prior pick-up, the soup leaked all over my car and the bottom of the bag broke because of the moisture. Its a ashame they repeatly cant get the service right, because the food is great. I hope they can improve the service because this would be one of the best sushi restaurants on Long Island.
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Charlene Bennett
I have enjoyed the food at this location for over 2 years. Today I couldnt finish all my food and asked them to wrap it up to take home. I truley enjoyed the food experience eating in. As usual, they stapled my doggie bag closed, but when I got home, opened the bag to put the food in the refrigerator, at the bottom of the bag was a "dead roach" on its back. Where there is one, there may be many more in thier kitchen. Im so disgusted! Sure my food was sealed in plasticware, but the idea of it possibly being alive in the bag and coming home with me to start a family of its within mine, is alarming. I think I will pass on Nisen from this day on.
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Tim Swann
I have usually had good experiences at Nisen, but the last time I was there, the service was far from good. We had a 7p reservation but didnt get seated until 7:45p. Yes, you read that correctly. Then when we were seated, it took our server at least 10 minutes to come and greet us, and then another 10-15 minutes before she came back to take our drink order. So if youre doing the math, for a 7p reservation, we didnt even order our drinks till after 8p. The food was great as always though, but the service was truly horrible, and that hasnt always been the case here. It made for an all around bad experience that night
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Anonymous Anonymous
I had been a regular customer of Nisen until a few days ago, when I really felt like I had been ripped off. It seems that the size of their rolls have shrunk. Instead of raising prices, they have just made their special rolls alot smaller. The "Shining Roll", which cost $18, is basically a spicy tuna roll with sweet shrimp on top. It was the size of a regular $6 roll. I wont be going there anymore. Their prices and quality do not compare to Kotobuki.
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Dr Ivan Bracic
As a ocean captain and lover of fresh seafood, I know good from GREAT. We were surprised at the quality and the presentation. I have been eating off the menu for years around the world and requested the sushi master to make a special hand roll. Not thinking he might have the special wrap, he smiled and presented me with art. Uni, Shiso leaf and wasabi tobiko. It was beautifully wrapped in a Isonoyuki (kelp) wrap.
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Tom H
Have been going there for years. last week we ordered take out we were made to wait 40 minutes we asked a few times were our order was only for then to find out it was ready the whole time. Said something to the manager who said they were busy. Did not even apologize. so going forward we will not go to any of their restaurants and they will be less busy. problem solved
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Kristen Palazzolo
Nisen knows sushi! They serve up some of the most creative rolls and appetizers Ive ever tasted on Long Island. Check out the specials menu. They will make anything with soy paper if you prefer it over seaweed. Ordering the Crispy Rice Spicy Tuna is a MUST! And, if you really want to treat yourself, try the TNT roll. Its out of the this world!
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Paul Jordan
Sit at the bar when there. Excellent bartender. She really gives great suggestions. Recommended the Miso Eggplant Appetizer which was amazing. The only down side is it is quite expensive. Sushi Rolls upwards of $20 each. Would be there very often if priced better.
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A Private User
This was a great quaint sushi place. Then they expanded and redecorated and its now very foo-foo...and now very expensive. I guess they have to pay for the construction. I avoid it now. Too uppity and so are the people that go there!
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Nayla Milley
Food was good, the service not only needs improvement, but the waitresses need to be more respectful to patrons, they are very flirtatious, I guess they are looking for a good tip? but my Husband and I were very uncomfortable.
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Paul Krawitz
consistently delicious, with large slabs of fresh fish draped over vestigial rice wedges. owner tom has had one of long islands top sushi houses. once youve eaten here, youll be disappointed to eat sushi anywhere else.
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A Private User
Best sushi I have had in a long time. Unlike the reviews below, I was not rushed at all spent two and a half hours in the restaurant talking and eating. Everything was fresh and flavorfull
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Michael Larmony
Pay with cash only! Less than 24hrs after using my c.c. My card was reproduced and used 3 times for cash withdrawals over $1000. ALL IN FLUSHING, where most employees and the owner live.
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Denise Ponce
Very pricey, portions and size of roll are very small; but quality is good. The staff is not 100% customer friendly. To expand on that... If you complain you are not treated nicely.
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Mark Marino
food has taken a significant downturn the last 3 times weve been there. what did not change is the service - staff remains consistently rude. edgy nyc decor.
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Dan Bod
Good food, however, very pricey, there are many other options available nearby with similar quality food, but cheaper prices.
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Adam Becker
Food and service are always great. Sushi is always fresh and the variety in the menu makes each visit a different experience
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Rodolfo Gutierrez Torres
With an arrogant and pedantic friend but the staff was so professional and accommodating. Great food and ambiance
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Collin Bartoldus
Amazing place for high quality sushi and Japanese food in general. Upscale and modern; would definitely recommend.
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A Private User
They rushing you to eat fast, pay alot of $ and leave! its restaurant, you should relax and enjoy your food...
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Enki Bello
If you want to be a special fancy and beautiful environment. This is the one. The BEST sushi place ever! Wow.
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Zoe Lu
Great food and service . Tom the owner was extremely attentive and made sure everything was perfect.
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Marc .P.NY
You cant go wrong with any meal here. The Wait staff is friendly and the place is clean
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C-ALEX M
Their catering is better than the day to day lunch delivery. Nonetheless, Im a regular.
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Perry Boatswain
This is some of the best sushi Ive ever had... Ive been going to this place for years.
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Mike Tinelli
I had a fantastic time. Food has been amazing; service and drinks followed in suit
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Greg Daly
Came here with a few friends the other night. Great service and great food
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A Private User
Delicious food and beautiful restaurant but waaay to expensive.
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MARK TURITZ
some of the best sushi on the island. the place is beautiful.
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A A
Best sushi and customer service I have had in a long time.
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Jean Lapera
Yosef the server was phenomenal. THE FOOD WAS GREAT.
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Karen Lubell
YUM YUM YUM. SOME OF THE BEST SUSHI ON LONG ISLAND!
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Cem Öncer
Everything is good in here. Sushis are delicious.