Chopstix

Reviews 6

CE

Celeste Brown

After passing by this restaurant so many times I finally got a chance to try their food. I stopped in for dinner with my family on a saturday evening. The place was busy with people ordering take out at the front as well as some parties staying to dine in. The restuarant is very spacious and has a wooden bridge in the middle of the restaurant that crosses a faux lake. Near the bridge is a sushi counter - but I didnt try any this trip. The staff was friendly overall but I noticed that one waiter was much more helpful than the one that was assigned to our table (Didnt get his name but he wore glasses) The food that we tried was much better than the other chinese restaurants in the area. For an appetizer we had boneless spare ribs which were very good. The spare ribs served to our table where not very fatty and you could definitely tell that they trimmed the excess fat. We ordered separate entrees but shared with each other. I ordered a dish called the happy family which was pork, shrimp and chicken sauteed in a brown sauce. It was very good but I felt that they over cooked the vegetables. I got to try the orange beef which was better than my entree choice but the beef was a little tough to cut. The house special lo mein was simply just ok to me. The portions served are pretty large for the prices charged. I would definitely return to this restaurant but next time I plan to try their general tsos chicken which is their specialty according to the menu

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ED

Edward Maddalena

Having had multiple good experiences with the Chopstix in Bay Ridge, I thought a comparable experience would be had at its Nostrand Ave sister. Sadly this was not to be the case. Unlike in Bay Ridge, this restaurant is nowhere as classy - TVs on the walls and downtrodden booths are two of the things that you notice when you walk in the door. There is a bridge over a tiny river in the middle of the restaurant,which is a unique touch. Coming in for a late lunch on a Tuesday, there were few other people seated, however our server took a long time to just come and ask for drinks. After asking for 3 waters and a diet coke, the server disappeared finally returning after five minutes, having mixed up the drink order. After our drinks were cleared up, we ordered a few dishes to share for the table. Unfortunately, our server had significant difficulties understanding questions aside from what items were on the menu. Although there were only a few people in the restaurant, our order took over a half hour to come out, with our server nowhere to be found to explain the hold up. The food itself is very good, much like Chopstix in Bay Ridge, however here the portions were very small, especially relative to the price. While the nice quality of the chicken was a plus, the quantity of the meat left much to be desired, particularly at over ten dollars for a plate

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MA

Mariya Lisovenko

Food is great in this place, Ive been a customer for years. Any dish you choose on the menu will be awesome. One complaint about service when dinning in, me and my mom went for lunch here, waiter took half our order and then left, even though the restaurant only had two other seated tables at the time, he came back when we flagged him down and we finished our order and ordered drinks. He forgot some of the stuff we ordered we had to remind him. When we were done asked for the check, he brought the check, and I gave him a card for payment, I wanted to leave a cash tip, but realized the cash I had wouldnt be enough, so I left part of the tip on the card and some in cash. I guess he didnt see the cash and then brought back the receipt and says "I corrected the tip amount here in the receipt because you left too little" and he shows me the receipt and he changed the $5 I wrote in to and $8.... so I tried to explain to him I was leaving most of it in cash because I thought it would be better for him that way..... anyways I thought it was very rude to just go and change the amount I wrote in gratuity himself on my receipt and being that restaurant was empty and he didnt bring some items from our order out he just seemed very careless about bringing good or even barely decent service.

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JA

Jared Scott

Ah what can I say about my favorite local Chinese takeout restaurant. I have been ordering and eating here for about 15 years. The food has always been consistently good. Never became sick eating the food. Now with that being said, the horrific customer service must be mentioned. First of all, I order at least four times a week for delivery. Generally the exact same thing. Multiple times they forget a side of a rice, or a bag of noodles, not cooked to specifications etc. Each time I call to have this fixed I am always given a run around by a rude angry Chinese lady who is treating me like someone who is trying to scam them out of a bag of noodles. I been ordering for 15 years at least four times a week now. I dont want to sound racist here but, have you ever heard a Chinese person who speaks bad English acting rude and suspicious of you for asking for your noodles? Its very off putting. Anyway, I hope that angry Chinese lady gets laid and soon. She needs it. My goodness. Thats my review. Later nerds.

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VA

Vadim E

This place deserves a zero. Horrible customer service. My wife placed an order for pick up, I go all the way there, they tell me that they did not receive an order and now they are closed. So of course they arent gonna make us anything now. No concern of how they can fix the issue what so ever. They basically had the attitude of "get out of here already" and barely looked at me while we were talking like Im bothering them or something. The person I spoke to was a Chinese girl who looked like a boy. I honestly believe that the order went to her friend that was standing there, because when I asked if that was the order, she said "no thats mine", the friend replied. This is how these people do business. Because I mean seriously, how do you not receive an order when we spoke to you and you clearly took the order and we double checked that we called the right place. Clearly something here was not right. Im going to the BBB with this.

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AN

Anastasia Danilevsky

I am so disappointed and angry right now! I order from this place all the time and i always get the same exact order. Today, because Im awfully sick and cant move I decided to order shrimp in lobster sauce (image 1) and seafood soup (image 2). I cannot describe to you how angry I am at what I got. First of all, it looks like I ate seafood soup and threw it up into this can and thats what they brought to me. Secondly; they both taste disgusting, and thirdly there is meat (suspicious looking meat) in both my lobster sauce shrimp and seafood soup. What a waste of money, time, and appetite. I am awfully disturbed and disgusted at what I am seeing. I am In a little bit of shock because I do not understand how someone could serve someone else this to eat... I have nothing else to say but please do not eat here, a customer should never be treated like that nor have such an awful aftertaste after simply tasting the "food".

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