Address: | 3901 Sheridan Dr, Amherst, NY 14226, USA |
Phone: | +1 716-839-3011 |
Rating: | 3.7 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM |
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Bob katz
First & last time going here! When we first arrived the door slamed behind us, we got nasty looks from the servers, they asked "You came in the back door?" "Yes" we replied, "The door was unlocked & no sign saying not to use it!" After we apoligized, they said its OK! We both ordered coffee & dinners which included salad. The coffee was old & not too good, but we drank it without saying anything. While eating the salad I saw something in the bottom that sickened me, IT WAS AN BIG PILL!!! I called the nearest server over to see it, she first said to "wait a minute", I replied "you better look now" We she saw it she said "Oh my god!" & grabbed the plate to take it away but I stopped her & asked what it was. She replied "its a Vitamin pill" I asked "are U sure? & how did it get in my salad?" She said she "saw it on the counter next to where they make the salad, it belonged to a server who didnt take it!" "How did it get in my salad???" No answer to explain it! We shouldve left then but stayed to have our dinner, being very watchfull over the rest of our meal. When we finally got our bill there wasnt any discount, & I mentioned it to the server, she just made a joke about it! Never planning to return again
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Tom Varco
Update: I visited a second time, except this time my coffee WAS empty for most of my meal, and the servers didnt even come by my table until my food was done. Already high prices have gone up - now $13.25 for the same meal as my first review. Food was still average. ORIGINAL REVIEW: Excellent service, average food. Prices are a little high for this type of restaurant - my omelette and coffee came out to $12.75 after tax. Youll never have an empty coffee cup though, which is very important in my book.
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Jillian Quaglia
Ive eaten at The Family Restaurant many times as Ive lived in Eggertsville Thirty Eight Years. However, on 4/4/17 my family an I were not only yelled at but made by Our Server to feel as though we were bothering her with every eye roll. Very unprofessional and I will never dine here again. I will never recommend someone to eat here either. Its very sad when you cant even pretend to be happy. Home problems should stay at Home. Every job is Customer Service. Hope, your staff remembers this.
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Mark Smith
Great family friendly dining room, incredible open face steak or chicken souvlaki salad, I love their tziki sauce for dipping! Try them out with friends, family, or business partners for a nice easy, delicious, and inexpensive option for any meal of the day. I like to eat in or order to go atleast 2 to 5 times per month here, its just always that perfect. Enjoy!
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Rosemary Dziak
The service is fantastic!! This restaurant has all the traditional favorites of a family style menu, but it is the service that makes my husband and I keep coming there. If if it is a very busy time, they find a way to get you quickly seated at a table or booth you like. The servers treat you like family and couldnt be any more considerate of your wishes.
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Tara Jordan
My husband an I were on our mini anniversary vacation and were looking for a mom and pop restaurant for dinner one evening,when we decided to give this place a shot. The service was amazing,our waitress was very attentive and the food was delicious!! We liked it so much that we decided to come back the next day for breakfast which was also pretty good!!
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Dan Pug
The sheridan family is a Dimond in the rough. The restaurant is quite dated however the menu is decent and the staff is very friendly. Owner is very personable aND takes care of his staff. Menu prices are reasonable. I really enjoy there gyro! It is not the mass produced flat stuff that other Greek places sell.
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Mike Knop
Oh yeah, this is the best place in 20 miles to have any meal of the day. Home style cooked meals and a massive menu. Servers were perfect polite. These meals would put any fast food or sit down restaurant to shame and at about a third less costly. Love this place.
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Jason Nagy
My gf and I come here frequently for breakfast. For $5-6 a person, with generous servings, its really a great value. Service is almost always excellent. Typical Greek place with homemade desserts and dinner specials.
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Richard Syracuse
Damn, talk about sticky floors. If youre looking for a diner that hasnt changed in...well...ever. Then this is the place to go. Prices are decent, but the food is average and the cleanliness needs a ton of work.
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Tyler Siron
Place is great. I get the polish sausage scramble and its incredible every time. Service is always on point Sunday mornings. While many is well priced. Close to my house seals the deal.
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Nick Tobiczyk
If youre just looking for a nice family restaurant with friendly service and your standard greek and american diner menu, youve found the right place.
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A Private User
jab french toast was like leather, had to use a knife to cut pancakes they were so well done. waitress could care less. food and service were awful.
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A Private User
The food here is okay. If you order a salad expect to get iceberg lettuce. The service is good, and the servers are always friendly and attentive.
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Christopher Schaeffer
Our family place for Sunday breakfast. A bit shabby and worn-about-the-edges with solid Greek diner food and very good service.
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Joscelynn Baio
Their food and service are always delicious and such a homey feel. We have 3 kids and they all take care of us like Family!
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Lisa Foss
Great food, a lot of food for not a lot of money and service is impeccable! My first time here, but definitely not my last!
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wes patton
Not good. 6$ for a 12 oz shake that was awful and the gyro is basically hamburger meat. Will not visit again.
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Michael Cooperman
Fast, friendly, courteous, staff. Good food. Reasonable prices. A good value. Noisy during lunch rush.
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Tony Gasak
Its better than Ok. Great breakfast and lunch. Very nicely cooked. Great coffee. Outstanding service.
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A Private User
Slow service and a very small mess up on the order but overall great food and value for your dollar.
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hellmutt1969
Spotless. Great, friendly service. Eggs done perfectly. Pancakes are amazing. Ill be back.
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Joanne Ventrilla
Food is good but restaurant needs updating (booths, teapots, artificial sweetners, etc)
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Michael Rupp
Its good as diners go. Im not going to go out of my way to eat here though.
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Alex McHugh
A great combination of good food, friendly staff, and a small, cozy feel
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Nick Falzone
Great service, excellent food and inexpensive. Would definitely go back!
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Michele Woods
Good and reasonable priced food and friendly staff. Very good breakfast.
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Dana Di Laura
OMG this place is AMAZING.. Huge ridiculous portions and great staff
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Rita Bingham
Nice place to have some comfort food. Good service and clean.
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Berney Franklin
Generous servings. Great Easter Brunch. Friendly service.
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J. Jondle
Great Greek food, fair prices, large servings, mmmmm pie.
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Liz Lennon
One of our favorite places to eat! Everything is good!!
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Paulette Reslow
Wonderful Lamb Shank.dinner and Rice pudding tonight.
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Zeigler Honda
This is a great local place to eat. I highly recommend
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debra gaudy
Wonderful place. Good so good! And plentiful! O MG###
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A Private User
Service and food was absolutely awful. Never again.
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David Sams
Service was excellent, waitress was very friendly.
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Wojciech Tycholiz
It was OK. Not be back anytime soon but it was OK
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Joey Meccia
Overpriced OK food, nothing to write home about
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simon g
Great food, great prices. Friendly waitresses.
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D. McPhee
Very good family restaurant. Not fine dining.
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April Koziol
Nice people. Go there for Sunday breakfast
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Bob Bob
Very good restaurant number one in my book
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Marianne Witkowski
Really small place. Hardly ever busy
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Jack Coad
Food was good and service was great.