Address: | 1335 South Ave, Plainfield, NJ 07062, USA |
Phone: | +1 908-791-2804 |
Site: | whitecastle.com |
Rating: | 3.4 |
Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM |
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2/18/2016 13:59 Sale #46535333, Employee #390 Fast food? NOT!!! Im used to a wait whenever i go to this particular White Castle #090041, but today was unacceptable. I arrived at the drive-thru, and was told "Ill be right with you." The intercom was not turned off and there seemed to be a lot of confusion going on. I should have left at that point. I waited anywhere from 5-7 minutes to place my order. Once I placed my order and proceeded to the window to pay and get my order, there was another 5 minute wait. Once there, I was presented with the wrong order. So, AGAIN I WAIT. I think I spent about 15 minutes total. After getting back to my destination to eat (sriracha shrimp and cheeseburger), what a disappointment. The cheeseburger was crunchy, and no it was not the pickles. I think someone must have left the burgers unattended because my cheeseburger was crunchy. The onions and burgers itself were overcooked. I guess in an attempt to get my order out to me they rushed in cooking the shrimp. They were not fully cooked. The breading on the shrimp was pasty and they were not drained; very greasy. Also, there were burnt pieces of something in the bottom of the box. I would have returned, but I had already wasted too much time.
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beneva travers
This is the worse location Ive been to yet. The service is crappy, any order takes 15 to 20 minutes. And pls dont complain or inquire about the time.... they are rude, unprofessional, and insensitive. This is my very last time going here. Horrible just horrible experience. I wish I could rate it less than 1 star.
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renee murkey
The shrimp were burnt and gummy I ordered a sack and I basically got crumbs of shrimp in a bag smh. Next I got a sack of onion rings some were undone and my fries were burnt it was like they cooked them in old ass grease just the worst service ever and I wont return.
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Derek Smith
Didnt have a bad experience. I went through the drive-thru. It was rainy, so i expected to get my food faster than normal since there was nobody inside. The only issue was that they forgot to give me napkins. =( -1 star for that.
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Lavasha Rouse
This is a very good store its clean they have a very good team you may have to wait 2-3mins but they make every minute waiting okay thank you White Castle
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Kit Kendrick
This is a White Castle like most others. There arent many surprises, but this one seems well run. Theyve never messed up and order or been rude to me.
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Latresha Jordan
Even though the food was piping hot when o got it. The service is do slow it feels like I couldve cooked it myself.
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Terrance Erwin
The chicken ring sliders were awesome and their sweet tea is the best, hands down!!!
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Kevin Jang
White Castle is great for late night snacking when nothing else is open around.
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Janice Owens Sohindra
This one no good ..i never ever got good food from hear ..should shut it down
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Aurora Rotondi
i dont like that place they screamed at my daughter for getting a order
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Stephen Carter
Cheap burgers alright, but I still prefer any other place than this!
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Sandra Pav
Took a half hour took get through the drive through. Nonsense.
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Yvette Robinson
Staff was great. You should build a white castle in Virginia
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MM JJ
Needs some updating, but nice people and fits the purpose.
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Bernard Waddell
Drive thru need to be faster to long a wait.
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Fllorencia Scotland
Pleasant,and wanderful, food taste great
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Kenneth Jones
Nice people, food was prepared properly
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Marc Fabiano
Great food and fast service!!
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Empress Jai
Very good customer service
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Kenny Staten
Love the chicken rings.
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Jakethesnake 112
Fast quick cant go wrong
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Messiah Watson
Great Customer Service
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Ben Seeley
Extremely slow service
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alex motichka
Very slow service
BR
Brittany Green
Friendly staff
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SC MC DONALD
Poor service!!
DA
David Carter
Fast service
JU
Juan Tito Lopez
Good workers
LI
Liborio Vitale
Good Burgers
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Andie Spencer
Awesome