Address: | 1632 N Olden Ave, Ewing Township, NJ 08638, USA |
Phone: | +1 609-278-1616 |
Site: | purplepizzagrill.com |
Rating: | 2.7 |
Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–3AM 11AM–3AM 11AM–3AM 11AM–2AM |
TO
Tom Nardi
Ive been going to Purple Pizza for probably close to 10 years now and Id love to be able to disagree with the other reviewers here, but I just cant. The service here is terrible, the delivery takes hours (that isnt an exaggeration), the prices are inconsistent, and a lot of the food on the menu is pretty bad. The only reason I still come to this establishment is for the Cluck-U chicken, which I am simply addicted to. But my understanding is that the Cluck-U items are something of a franchise product, so you cant even credit Purple Pizza for making them. There are actually other stores that sell Cluck-U chicken, but this one is the closest to where I live so I begrudgingly give them my business. If you do order from Purple Pizza, here are the tips I have for you: 1. Never get delivery. Seriously, just go get it yourself. Delivery times can take up to 2 hours. 2. Assume they got your order wrong. If you are getting takeout, never leave without looking through the bag to see that everything is there and correct. 3. Look over your receipt carefully. I dont know if it is incompetence or outright thievery, but many times I have been overcharged or charged for items I did not order. To reiterate, I have probably placed over 100 orders with Purple Pizza in the decade Ive been frequenting their establishment, and with all honesty I can say only perhaps 1/4 of those transactions went without issue. Re-reading this review, I cant imagine that anyone would see this and then actually order from Purple Pizza. Which is probably the right decision to make, in reality. I order here because I really like one product they offer and I live close enough to the store that I can afford to drive there and babysit them while they stumble their way through the preparation of my food. Its a little bit like Im in an episode of "The Twilight Zone"; Im stuck acting as a steward for this forsaken place, helping to keep them in business with my insatiable desire for smothered chicken fingers. Yet I feel its my duty to warn away weary travelers who might fall victim to their unscrupulous ways. Like "The Howling Man", but with more barbecue sauce and less Satan. Thats the signpost up ahead - your next stop...some other place that sells chicken and pizza.
NA
Natalie Thomas
I stopped by here on a Friday afternoon to get a couple slices of pizza, based on a recommendation of an acquaintance who said their pizza was good. It is!! Ive lived in the area about four years but had never gone in there before and now Im sorry I didnt go sooner. My friend loves their chicken and their pizza was the best Ive had in the local area (Ive ate at Ninos, Princeton Pi, Papas and Candelas in the past). The crust is rather unique, lightly crisp on the bottom and practically melted in the mouth, wasnt too tough or chewy at all like some pizza crust can be. Their sauce had a good flavor and they used the perfect amount of cheese, generous but not too much to make the crust get soggy or have it slide off the slice. It was sooooo good! I will definitely be going back as often as I can afford :) (P.S. I mentioned which day of the week I went there just in case they have a different employee making their pizza on different days). edit: I amended my review and subtracted a star. A relative and I ate here recently and bought a Margherita pizza which was superb. However, a week later, I placed my first delivery order from here and the pizza was very sub-par. I had read many reviews complaining of the quality of their delivery pizzas and I can attest that is correct. When I ordered eat-in or carry out pizza from here, it was superb and had a wonderful crust and delicious toppings, though when I received my pizza delivery I found the pizza had a tough, over-cooked crust which was half-soggy and half of the cheese had slid off of the pizza onto the inside of the box. Very disappointing!
GE
Gennie Darisme
THE WORST EXPERIENCE OF MY LIFETIME!!! It was a late night and I wanted to get some wings and pizza. I buy wings from Purple pizza time to time but it was always in person! PLEASE CONTINUE TO READ: I ordered 41$ worth of food (paid using my debit card)with a drink included, they told me it was an hour wait for delivery, I decided to wait. After a little over an hour, I got a call from the driver, he asked me to come to his car, I was so confused, barely dressed for this cold weather. He then said, he doesnt deliver to door and I have to come to his car. I thought wow this guy is joking, he just hung up on me...I got to my door and see him seating in his car, I asked him to bring me my food but he said "you comin to the car or not? You dont want ur food?" I replied saying I cant come to ur car, then without hesitation he pulled off and left with my food!!! I was so pissed, I paid 41$ already, Im almost 8months pregnant, and I waited that long period to enjoy some food but instead, got the WORST CUSTOMER SERVICE EXPERIENCE EVER IN MY LIFE...I had a 5$ tip ready for this man, to make matters worst they wont even issue me a refund and my bank cant void until the payment is posted even though its already out of my account...this all happened last night!!!!!! I understand after talking to the manager that, u told ur drivers not to deliver to doors for there safety because of an incident that happened long ago, but from now on, they should tell the customers that their delivering to that they dont deliver to doors prior to making their orders!
LE
Lee Lee
So this was one of the worst experiences with delivery ever!!!!!!!!!! I ordered at 12:00 am my food just got here at 2:20 am the delivery driver was rude , the person who took my order over the phone was rude mind you I paid with my debit card over 30.00 worth of food that I honestly thought would not show up after the numerous phone calls I made inquiring about where my food was the person would hang up on me , than when I call back this person would try and say I gave the wrong phone number like really how would I not know my own phone number than when the driver finally got here right when I was in the process of calling my bank and disputing the charge the driver shows up and says I gave the wrong address which was another lie long story short never ever order delivery from here unless you are truly desperate and dying of starvation and even than try your best to find somewhere else now inside service is different the delivery sucks this should give you a no stars option because it was that bad
FR
Frankie Rossetti
This place is vile. I can not even begin to describe how terrible all of my experiences have been. The first time I ordered delivery, Ill be it it was quite late, the food never even came. After calling several times they kept giving me different arrival times, until eventually they just stopped answering the phone. Nothing even compares to the time I inquired about a food allergy for a friend. I called with one question: What kind of oil do you cook in? As my friend has a bean and nut allergy. The answer...I dont know. A reasonable response, so I said could you ask someone else or go check? Soemthing that wouldve literally taken all of two minutes, assuming they can walk and read. She said Nobody here knows, and in the end were still responsible, so Im just going to tell you know. It is absolutely unacceptable for a food establishment to completely bypass food allergies. I was not asking for them to move the earth...I was asking them to read the side of a box. Never order from here.