Jack in the Box

Reviews 25

KA

Karl Mitchell

I went because of free burger promo. Awesome! Free food! Unfortunately it was downhill from there. After about 5-10 minute at window, they give me the food. I forget to check the items. I get home, and my fries and cheese sauce were not in the bag. I try calling 3 times but it rings and rings. I call the St Ann location, they offer a meal replacement for the issue, I agree. I continue eating the rest of the food, and discover a black hair on the other fries. I have blonde hair and a red beard, my wife has brown hair. So, while Im not usually a germaphobe, I discard the remaining fries. I try calling again, and again, rings about 6 times and no answer, no answering machine. Will not revisit this location.

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OK

Okeydoke Rd C

I ordered a #21 combo, ... did not know how to ring it up...i was charged extra for the drink...will over the menu price...when I asked him why... He avoided to answer...gave cold cup for coffee "hot" cup... Then out of coffee... Many customers waiting for orders... Long wait for my food... Asked for a refund and was ignored... I walked out with out a refund or with my order. (I am at Taco Bell, now, they are nice people). Another thing I observed, employees stand outside main entrance smoking cigarettes were as customers must walk through their second hand smoke. (I think i misused the word whereas....but sounded good).

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JU

Just Mike

Went thru the drive-thru at about 12:30, only ordered #1 combo meal and was told to pull around and they would bring out my food. After seeing several cars pass me from the drive thru and after waiting 30 minutes, I went in and asked them to cancel my order, the counter person demanded a receipt (that they never gave me, even though they handed me my drink). When I said I they didnt give it to me, she said Id have to wait for another person to come back. After all this, I gave up and left. Ive NEVER had such a HORRIBLE experience with any fast food est. esp. Jack in the box. Ill never be a customer ever again.

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DA

Danny Smith

Waited 2o minutes to get told to pull up and park after the woman in the window forgot to take my money.then the girl that brought our food dumped out dumped my bag of food in my lap. Now my interior of my car is stained with fry grease. And she proceded to say" oh sorry "and walked away. By the time i picked up all the curly fries off of my lap and from in between my car seats the rest of my food was cold. Never again. I am astounded that these 2 women are still employed.

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JE

Jennifer Croney

I went on a Saturday afternoon and the place was not busy. I was the only customer at the counter. The lady that waited on me acted like she had to go out of her way to take my order. I ordered 2 tacos and bacon & cheddar potato wedges, when I got home, I had 2 tacos and fries with cheese & bacon. If they were out of the potato wedges, they should have informed me.

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ER

Erica Bunevac

Horrible experience. I was told my a "manager" I could only place one order at a time because they were short staffed.. so she suggested I drive thru twice or place it on one card. She was incredibly rude and a poor excuse of management! Will never be going to this joke of a business again.

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PA

Patrick Hodge

Simply put: Long waits, 0-star customer service, they clean their shake machine with distilled water against corporates cleaning procedures, and they cant even manage to get an order right - how difficult is it to count against what is showing on the receipt?

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CL

Clipper Bob

They are understaffed and it is reflected in their service. It is not uncommon for them to close the dinning room during the day due to lack of staffing. The store is not sufficiently cleaned either. I suggest cleaning your own table before using it.

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RE

redd monroe

the employees are loud and ghetto , talk all smack . like hoe do you not know i can drag your luhh dusty getting paid 7 dollars an hour ass out that drive thru window ? it took everything in me to keep sane. NEVER again.

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AR

Arthur Rogers

Did receive all of my order so check your bags before you leave! Also tried call several times and got no answer. I will be sure to go back up there after work tomorrow. Food was good though...ALR

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JA

Jacobie Smith

very disturbing first the cashier refuses to take a second order then she literally through my money out the window mind u we was the only car n the drive thru

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KE

Kevin Smith

Have never sat in a drive thru that long ever before from first pulling up and receiving my food, it had to be at least 45 min. And my shake tastes horrible.

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CA

Cathy Morillo

Takes to long for your order and its up to you what you will get. The people are nice but just to get the other things correct.

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JO

Jordan Emily

While i was there an employee stole a cell phone that belonged to a customer, and the manager acted like it was no big deal.

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VI

Vinny Chinder

Jack in the Box has great deals through their mail ins. I like to order the Spicy Jack with a large side of curly fries.

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GR

Gregorio Rodriguez

Very friendly, fast service and my food was fresh and good. Thank you Jack in the box!!

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AI

Aimee Francis

Burger was not wrapped and no receipt called to get a copy and discuss and no answer.

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BR

Brandon Sell

Much better location that the one in Earth City. Still not a terrific experience.

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JE

Jeremy Nieweglowski

Sign says lobby opens at 6am it was 9am and the door was still locked

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AD

Adam Emily

Everything was great, fast and correct and Kendra was so kind

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AM

Amy Roland

Best Jack in the box in North county.

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GR

Greg Rubin

Dont go to drive thru.

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?

林俊延

Stupid drive way;(

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CO

Cory Wheeling

Slow service

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JE

Jessica Rand

Different

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