Address: | 6950 N Rochester Rd, Rochester, MI 48307, USA |
Phone: | +1 248-608-0138 |
Site: | starbucks.com |
Rating: | 4 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5:30AM–10PM 5:30AM–9PM |
TH
Thomas
Three coffees over three different days. I tried to give them the benefit of the doubt however, in all three examples no sugar was added to the coffee and only a small amount of cream. I requested extra sugar, three scoops, in every case, and politely requested that they make sure to add the extra sugar on the second attempt. At this point, I think it is important for the managers take a good look at what is not happening here and make the appropriate adjustments. I enjoy that this is close by, but cannot justify purchasing with service at its current state.
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A Private User
This is one of my FAVORITE Starbucks! They get my chai right EVERY time-its like magic in a cup! Ive never had a bad experience here, the baristas are always friendly and so fast, I cant even check my email before my drink is up. That rarely happens at a Starbucks!
A
A Private User
As noted, this is the poorest of all the Starbucks I have been to. The staff seems unhappy and it shows. I have taken a drink from there and gotten a replacement at the Starbucks on Adams. I was told this has happened before by the staff at the Adams store.
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Bryan Ogg
Not a bad starbucks. You have to watch them through the drive thru as you sometimes get handed the wrong drink but the are very nice and will fix the mistake without complaint. The drive thru is a bit odd shaped but not Un navigatable.
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John Couperthwaite
Good coffee. Great atmosphere. The location was a bit small, not much room to sit and read or study. Food was not fresh by any means. Looked and tasted like microwaved take out.
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Lauren
the location is small inside, but this was the first one in the area to have a drive through and the baristas are very friendly.
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David Parpart
The service is great. Its the other people in line playing on their phones and not keeping the line moving that gets annoying.
CA
Carmine Tenaglia
Small, cold, weird parking lot. I still come here often, but would rather go to an Indy coffee shop.
MI
mike babiuk
Marissa Annie Chris Carter are awesome!!! Less then 5 stars anyone should be ashamed of themselves.
NI
Nick Bruewer
Very busy location. Drive through can be a hassle and the parking lot is very tight.
AS
Ashlee-Morgan Eller
Always super busy here which makes the baristas not as friendly as other locations.
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A Private User
Staff is great, but other customers are always rude; to staff and other patrons.
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Travis Wesselmann
Nice location, and great people what more could one ask for from a Starbucks.
MI
Michael Molnar
Mediocre Coffee... (best Starbucks by far 12 Mile & Mound Road)
SA
sammidaisyy
Great. They always make my drink right. And friendly service.
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Cristian Teodoridis
Friendly atmosphere, decent coffee, clean premises.
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Rani Karana
A pleasant experience coming into this Starbucks!
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Prasanna PRSN
Good place, great coffee. The staff is friendly.
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Theresa Marino
best Starbucks the side of Seattle Washington.
A
A Private User
The service is extremely slow its ridiculous.
JA
Jacob Khalaf
Always great coffee, fast service, free WiFi
MI
Mike Q-Kane
Love the Triple Grande Soy Hazelnut Latte.
JA
Jasmine J. H
nice store with a place to sit outside
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Robert Snapp
Always busy. Great location.
NA
Nathan Richards
Always extremely slow
SE
Sebastian Rodriguez
The best ice coffee.
WI
Wisam Sana
I like the place
JA
Jason Carlock
Its a Starbucks.
AL
Ali Asiri
Beautiful place!
JE
Jeff Pack
Decent place
AS
Ashley Rice
Love it