Address: | 928 W Columbia Ave # A, Battle Creek, MI 49015, USA |
Phone: | +1 269-968-7136 |
Site: | battlecreekbakery.com |
Rating: | 4.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–5PM Closed |
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Todd Albert Ulbrich
I love independent bakeries (see my other reviews), but Im afraid I wouldnt recommend the Continental Bakery and Deli to a friend. I wanted a good experience, so I chose one of the delis own signature sandwiches promoted on their bill of fare. But the person taking my order did not recognize the bakerys own cutesy name for the sandwich written on the menu board hanging above ("Bleu something-or-other..."). The customer then has to choose which bread they want - five or six choices, all baked in-house (I assume) but when I asked which of their own breads went best with their own signature sandwich - rye? French? - I just got a shrug in reply. I chose French. "Yeah, I think thats what most other people get," the order taker finally said. The sandwich was a disaster when delivered, impossible to eat without the contents dripping hot meat juice and melted cheese sliding out the sides and ends. A big four-napkin mess. Has anyone at the deli tried eating their own menu-board-recommended sandwich? The baked goods on offer were uninteresting, nothing particularly "continental" about them. The fruit bars tasted underbaked and "jammy" - imagine a jelly sandwich instead of a fruit bar. The cream filled donuts were oversized unattractive 1,000 calorie monsters. The small extruded cookies with white sprinkles, tasteless and dry. There were no specialty baked goods on offer during my lunch time weekday visit that made this bakery stand out from the competition. There is lots of seating for diners, and the area is set up like a mini food court with three checkouts for lunch items, bakery, and ice cream, but the seating area is very loud. There is a better bakery in Marshall, and several better bakeries in Kalamazoo.
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Doreen Crespo
It just seems like ever since the original owners sold the business things keep going down hill. We have been buying cakes for every occasion here for years but now days the flavor and decorations are just not what they used to be. Yet alone the service. I called and called one day to place an order and no one would answer the phone so I finally just drove over and hoped there was a cake to my liking. I picked one out that I was told was a chocolate cake with custard filling. When we cut into the cake it was yellow cake!! Totally disappointed the birthday girl!! A friend just told me how ""Christmas" was misspelled on her cake last week and how she had to wait for her order after she ordered it days before! Remember those beautiful decorated Christmas cakes with poinsettias and Christmas trees?? You just cant get those any more. At least ones as beautiful as they were. I was waiting for my purchase one day while a man was getting six sweet rolls. There were only two chocolate. He asked for those two. The girl dropped one of them! So he had to get five of something else. She acted like it happened every day and it was no big deal to disappoint a customer. Maybe we have just come to expect less these days.
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Sabrina Greenman
I will never recommend this place to my friends or family! I went in and priced a specialty cake for my baby shower. I needed the price range first in order to know if I could afford to even buy it. Well weeks later I called and asked how many days notice they needed before my event to make the cake. The lady on the phone told me 2-3 days notice. My baby shower is on Saturday. So I went in today to place the order for the cake. The lady at the counter says they cannot make the cake whatsoever. Said they were booked for the weekend and that they normally like the orders for those specific cakes to be placed 2 weeks prior and paid for in full. When asked if they could compromise because it was THEIR employees mistake they refused. I will never go there again! First experience with them and it was the worst Ive ever had!!! I would recommend not going there at all. If I could Id give them a 0/5 stars. Not only did they make me cry, but now I cant get anyone else to make a cake like that. My entire baby shower was themed around that cake.
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skkydreemer
Okay..there are too many experiences to share just 1. I am a super busy mom, I am absent minded and sometimes do not realize that another birthday or event is in a day or two. I have an autistic child, he had requested some odd cakes (twisters, car wash, and emergency sirens that sound off in a twister)..let me tell you, this bakery has ALWAYS nailed it and made him happy with the creativeness and understanding. I cant count the number of times I have lost track of time and in panic mode because I never had time to make it to the bakery, but....everytime they have came through. A slight bump when new owners transitioned a few years ago, but never failed me regardless! Loyal customer for years to come..thank you!!!
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Ashley Nine
We could not have asked for anything more! We got cheesecakes for my bridal shower which were delish as well as our wedding cake due to a suggestion from our wedding coordinator at Southern Exposure - we couldnt have chosen a better bakery!! Thank you so much for all of the care and effort put into everything we ordered - the cake was EXACTLY as wed spoken about and tested even better. Thank you so much Allison and Maria and the Continental Bakery Crew!
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Peg Stacy
Some of the best pastries, breads, cookies to be found in Battle Creek. Their traditional and core business of special occasion cakes features many options of cake flavors and fillings and a whipped cream frosting to die for. Also deli, sandwiches, and did I mention ice cream? Bring your appetite, or at least your sweet tooth. If you cant find something wonderfully satisfying, check your pulse because you might not have one!
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Justin Dailey
Used to be a definite 5 stars. Then with a little change to the menu and doubling their prices on the same sandwiches, this place isnt nearly as good as it used to be a month ago. Also multiple problems with cakes and cookies made from the bakery. The staff didnt listen to what was wanted on the cake and completely misspelled names put on cookies. Hopefully it can be turned around because the place used to be great!
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Tammy Figert
I ordered a cake from her and they acted like I shouldnt care they messed it up. I wouldnt recommend ordering anything from them. They have no customer service. I spent a lot of time there. Told them I wanted it fixed and I was in a hurry and 30 minutes later. They decided they wanted me to pay for it before they would fix it. They dont care about having it look great before you pick it up.
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Elizabeth Myers
My family has been going to Continental for years, it has a great atmosphere with friendly people and great service! We are always amazed at how beautiful our cakes turn out and even more amazed at how great everything tastes! yum! Definitely worth the stop in, so glad to have found such a great place to go for lunch and to grab a sweet treat!
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Peter Tobiessen
They have the most amazing baked goods and pastries. You really cant go wrong with any of them. They also serve really good sandwiches. I like the fact that they are made to order with really fresh ingredients. They also serve ice cream. So you get an appetizer, meal and dessert all in one place!