Address: | 900 W Boylston St, Worcester, MA 01606, USA |
Phone: | +1 508-852-2999 |
Site: | 99restaurants.com |
Rating: | 3.6 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–10:30PM |
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Nicole Lavallee
Well this chain has lived up to its expectations. Horrible and not worth it. We ordered a "to go" order. They asked for our vehicle make, model and color and told us they would meet us at the car. Ready for pick up in15 minutes. After 45 minutes we finally had our food, sort of. They never came to the car and after waiting 10 minutes in the car we entered the restaurant to be told they do not deliver up the car. The signs in the lot say to wait for the servers to bring the food to you. Then they hostess wanted to argue about if it was suppose to be delivered or not. Then we had to wait another 15 minutes for the food to arrive. We ordered 2 meals and came home with 4. Great, expect the other meals were things we would not order and eat to top it off we wee charged for the items we did not order or want. Thanks for wasting $30 extra dollars. This was the worse service I have ever received.
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A Private User
Have been getting gold fever party platters here for a long time. This is a monday, so its not busy at all. Call up on my birthday to get one, now we are told its two to three hours as stated on menu. Never had to wait before. Take your business elsewhere like we did. Went to fitchburg 99, Excellent service and I didnt have to go back in like worcester 99 because the platter was half empty. Wife even tipped the girl that brought them the car they because they were so on the ball with customer service. Keep away from another dump in Worcester.
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Kelly Hopkins
The server was incredibly personable, friendly and helpful. The ribs werent as spicy as one of party thought, the Prime Rib was cooked a bit much as he wanted medium rare and got medium. Amd there was too much Peppercorn rub on the sides. The chicken fingers were on the dry side but still edible. Just not juicy. As were the French Fries. And the Steak Tips, like the Prime Rib, was cooked too much. I asked for medium and got well.
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Jeffrey Oakman
I grew up eating at the 99s in Concord and westford. My girlfriend and i just moved from az and shes never eaten here and Ive been building this restaurant up for years. Always had a good meal but this specific 99s has not only had amazing food but the best customer service we have ever had at any restaurant. Thank you to the staff and management for an amazing date night!!!
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Michael McNamara
I havent had a bad experience here. The specials they run during local sports seasons are pretty cool, like kids eat free if the Sox win or football playoff wings specials. Food is okay, service is usually good and parking is usually not a problem. If the lot is full so are they.
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Jerry R
The 12 oz Prime Rib was about 6oz of fat . I got corn it was like it was right out of the can it was ice cold .. What waitress gave us the Bill an the dessert menu at the same time. I guess she wanted us to pay the Bill before we got dessert. We will never go there again ..
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Will Kennedy
Always a solid performance and decent for chain restaurants, often a bit on the salty side. Service is always good. Wifi works well and a horseshoe bar. I also notice the bar is often busy and dont forget the complimentary popcorn.
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Becky Taylor
The past three times Ive been here the service has been terrible. The waitress has been rude and slow. The food was cold, or over cooked. After the third try, I gave up and decided not to come back.
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Warren Lavallee
I love the 99, I grew up on it, they have food that I love. I dont have a lot of selections for people who dont eat mushrooms and steak though, which is my wife.
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Donald G Lagasse
Consistent quality, and if not, ask and theyll make it right. Thats what brings me back here once a week to enjoy a good meal from a great chain restaurant.
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William Sylvester
We didnt want to cook that day so we decided to get something a little better than fast food and it was a lot better than fast food it was great
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Eric Peterson
Pretty good food, pretty good staff. Awesome sports deals (kids eat free if Sox wins). Picking up food is good, they will come out to your car.
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jennifer maya
I came for my birthday to have dinner with my daughter and mom and my waitress looked like she hated her job. Very rude. So disappointing
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gettingitfirst
Its not the greatest but its better than fast food. Food is good, place is clean but its not as good as Texas Roadhouse in Worcester.
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Charles Larkin
West Boylston St, Worcester is always a bit loud and busy, but the service is usually good. Food quality pretty standard for a 99.
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peter waweru
Love this location its my local spot intake my kids there every Saturday the waiters are friendly and actually know us by names.
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janine adams
Food was great even though my steak tips were not all well done. Service was excellent & free desert made up for it.
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Corey Daniels
Just a bad experience... The manager Gina was really rude to us... We got the what are you doing here feeling....
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Branden Diniz
Extensive menu prepared to expectation. Prices are low, so its worth a stop if youre looking for a cheap night out.
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Karin Valeri
Great staff, great food!! Everyone was very friendly and polite. Food came out quick and everything was delicious.
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Anan Zorba
I liked the food here, but any restaurant with bar will be nosey and this is the only thing I didnt like
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Daniel Gurney
Nice atmosphere, tasty food, great service at a reasonable price. Vege stack is my favorite dish.
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Kevin Ferguson
Donna Jean rocks! Ask to sit in her section because she makes the entire experience worth wild!!!!
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RJ Smalley
Past four times there have not got an order right never go there again used to be a great place
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BEAU LEBOUEF
Great food at a reasonable price. The service is always great. The restaurant is always clean.
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Lisa d
Clean and food is average. Waitress could have put some effort into mak8ng you feel welcome
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Mike Racine
Great prices, great food great service...the only problem is it can be noisy at times
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Susan LaBaire
Food is just ok nothing special. This is the only place I have ever returned my meal.
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ahce z
Their portions were really big wich could be considered good but I liked it there!
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Mike Kennedy
Waited a half hour and turns out they didnt put my order in. Dont waste your time.
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Aleska Lara
My family and I really enjoy coming here! The services and food for us is 5 stars
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Miriam Rosado
Service from the waitress was excellent, but the wait for the food was too long.
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John Stevenns
I love this place. Not a huge fan of the fish n chips, but the salmon is great.
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Alfred Vanasse
Love this place friendly people good food my fav spot and its close to home!!!
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Andrew Minasian
My waitress was great her name was Jennifer very nice good food too
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Michael Porcaro
Service and food are so so. But is good for a quick bite with kids
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ron cronin
Not the greatest in the world,,, but consistently oK. Cheap ests
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Margaret Bissonnette
Great food...we overstayed our visit by talking...no nasties.
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Nicholas Nimtz
Never had a bad experience here. Great food, great service.
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Jamie Daigle
The restaurant staff was extremely courteous and friendly.
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Kevin Johns
Good food great prices and kids eat free when redsox win
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Tammy Packer
Terrible service, the manager is rude service is slow.
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Chris S.
From 4 to 2 stars, fast but inaccurate service.
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Aloma B
A great neighborhood restaurant to bring kids to
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Lyn nonya
New set up and new menu. Had a good time