Address: | 1016 Paradise Rd, Swampscott, MA 01907, USA |
Phone: | +1 781-581-9001 |
Site: | starbucks.com |
Rating: | 4.2 |
Working: | 4:30AM–9PM 4:30AM–9PM 4:30AM–9PM 4:30AM–9PM 4:30AM–9PM 5:30AM–9PM 5:30AM–9PM |
TI
Tim Phillips
•Recently in his commencement speech at Arizona State University, Howard Schultz, chairman of Starbucks, suggested that there is one word Starbucks needs to keep in their minds and hearts - "Ubuntu." "Ubuntu," he said is a South African word that means "I am because of you. I walked out of this store today without acquiring anything because the crew in this location clearly do not operate with this spirit. Both young men who were at checkout basically walked away from me after I waited patiently in line to confer with each other away from checkout (while I was standing there with money in hand clearly wanted to make a purchase). One of them (upon completion of their socializing) walked back in the direction of checkout but kept on going without asking me if I wanted anything. We pay a premium price to be a Starbucks consumer and we should expect world class customer service. I will not be back to this outlet (and will try to influence family and friends to operate accordingly) given their incredibly poor customer service focus.
JO
Joshua Whalen
I love Starbucks but I buy a lot of coffee and seems like this store always messes up depending on who is working. I would have to say 3 out 4 coffees are wrong some of the coffee makers rush and dont care what type of milk you order the dont put in the extra shot and they tell me I am wrong. I drink them everyday I know what it taste like need to step it up swampscott Starbucks but I think Joe is one of the best workers there
A
A Private User
I really liked the relaxing, inviting, and friendly environment. The place is very clean and well organized. My favorite thing is that the staff is so friendly and always remembers my face to say goodmorning. They never care if I order my usual or just a bottle of water. Highly recommend it if you are on the N. Shore
SE
Senna Lives
If you dont mind long waits then its just an average Starbucks. But I kid not if you go there at any time of the week especially on weekends the not so "mobile anymore" staff will keep ya waiting for a while. Hey at least you can browse the Starbucks branded nick nacks there.
PA
pamela d Clarke
I love Starbucks no matter where.My partner and i visited here 3 years ago on holiday from NZ. We have a family connection to a staff member.Hi Nancy! The person who gave Starbucks a bad rating wouldnt be happy if the Hanging Gardens of Babylon were right outside!
MA
Marc Lefkowitz
Much like any other Starbucks. But since its my hometown Starbucks - I at least recognize the staff. Same great coffee. Not enough seating though at busy times... but its not a bad place to get online and do some work when you gotta get outta the house.
LA
Lance Eaton
Standard Starbucks--no drive through. Parking is pretty easy in the lot before later in the day when the other shops in the strip mall are open. A decent amount of plugs and stable wifi.
FR
Fred Kuipers
Better than Dunkin Doughnuts. Nice atmosphere. Wish there were more coffee shops like this (or of any other strip) and fewer of those terrible doughnut places.
GE
Geoff Kleinman
A super busy location, but my drinks have always come up perfectly and the servers are much friendlier here than some of the other local locations.
CH
Christina Marie
Im continuously being turned down with a $100 bill. I have to go out of my way and drive to the Lynnway where they have no problem taking my money.
JO
Joseph Normand
Not great if you are in a hurry, but the baristas are friendly. Parking can be a pain...
EU
Eugene Wolfson
They have a clover machine and are very nice. On the other hand, the AC is really cold!
A
A Private User
I hate them as you can see i will never go back. The coffee didnt even taste good
TO
tom oconnor
Its a Starbucks, well run, great coffee and just what you would expect from them.
JO
John McDonough
They are all exactly the same, really should try to have some local flavor.
AR
Artem Zazeka
Очень вкусный кофе
NA
Nathan Creitz
Theres always a fly buzzing around. Doesnt seem to be very clean.
MA
Matthew Richman
Great place to go when kids are at school, it gets crazy at 3:00
RY
Ryan McLaughlin
Friendly counter service, made my drink and sandwich perfectly.
MI
Michael Covino
Great service, sometimes the line is alittle long though.
MI
Michael Fogarty
Messed up an order but fixed it fast. Were all human.
GL
Gleb Budilovsky
Its a Starbucks. What else do you want to know?
PA
Patrick Roberts
The staff is extremely friendly!
AT
Athanasios Fanopoulos
Always great service!
SA
Sara Robinson
Pretentious as hell!
SH
Shannon Mishel
IT WAS REALLY GOOD
PA
Paul Kerswill
Got my order right.
MA
maretta johnson
Friendly baristas.
MA
Mark Nemeskal
Simply the best.
GE
Germany Berlin
No drive thru