Address: | 436 Broadway, Methuen, MA 01844, USA |
Phone: | +1 978-685-9300 |
Site: | fuddruckers.com |
Rating: | 4.2 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
MA
Matthew Sordillo
I am sorry but the guy working cashier on the afternoon of Friday 7/29/2016 was one of the least engaging or helpful people I have ever dealt with. He mumbled, took forever to take our order, and spoke way too quietly to be helpful. After ordering my CHEESEburger he took nearly 15 seconds to finally reapond as if he spaced out and then finally asked me how I would like my burger to be cooked and if I wanted cheese on it... Then, when trying to pay with a gift card, neither he nor whoever he asked for help was able to figure it out and we ended up having to pay with cash. I called the card company to confirm that there was in fact a balance on the card. I will admit that perhaps there is a problem with the card physically that may have prevented it from working and do not necessarily hold this against them. When the food came out the two sides of fries we ordered came randomly with two of the four burgers we ordered which I simply dont understand. Why would they not come in separate baskets if these were not ordered as meals? Perhaps I missed something but I know every other time I have ordered sides of fries in the past that they have come in separate baskets. They also forgot the drink for the kids meal we ordered. The straws were out and had to wait on those and then we had to ask for a knife to cut the food. Considering the meal came to nearly $70 and the food was average at best, it was a huge disappointment. Way too expensive, service was poor, and honestly the place is somewhat dirty and poorly maintained. This is not me trying to cause problems for the company but simply trying to give people an honest review of my experience and the company, if they should read this, some constructive criticsm. I will not however, be going back unless things change.
DA
Danny Dolan
OK, the burgers are GREAT, Sooooooooooooo Good, A little pricey to take the family to often but worth the $, All the food is excellent, but the tomatoes on the side bar could be better, they are very hard and dont have any flavor & Unfortunately the service is quite lacking, even a little rude at times, order takers somewhat brain dead & robot like, not at all engaging or even helpful at all, I am a little offended most times I go in and if the food was not so great I would not keep going back, I wait long enough to forget how unhelpful they are before going back, HOWEVER outside of the rude order-takers the place is great place to take the kids, we love the food and my 11 year son loves the games they have and my 13 year old daughter always wants to bring her friends she likes it so much
CH
Chris Davenport
I really, really love the burgers here. Usually my wife and I will order a 1 lb burger and cut it in half to share, saves you a couple bucks over getting two 1/2 lb burgers. Menu is very limited especially for kids, pretty much just a burger joint. The toppings are do-it-yourself from a salad bar. My only complaint is the tables feel extremely filthy.
BO
Bob Donahue
AVOID AT ALL COSTS! This is unlike EVERY other Fuddruckers Ive been to. The staff is unprofessional and rude; management is even WORSE. Have you ever seen a Fuddruckers almost completely EMPTY at the end of lunch rush? Given the way we were treated, I completely understand it now.
JO
Joseph McGovern
Great place to eat good atmosphere. My wife spilled her chicken salads one time and one of the cook seen this. I was buying her a new one with no expectation of getting one for free and the cook told the cashier to refund my money. Good service.
ON
On Tsang
Great burgers and milkshakes in a casual dining restaurant near Merrimack College. The crowds are usually students or families and the place is never super crowded. My go to place for the occasional burger with friends. Love it!
MA
Marc Fisher Jr.
Good family place to go. Prices are alright but adds up quick. Never had a bad experience here except for take out. Generally quiet restaurant so nice place to go and relax while eating.
HE
henrynoyes51
First time at this location in methuen, restaurant was empty. Cashier was brain dead and boring like a robot. Food was very good, cooked perfect. It was clean quiet and i will be back.
JO
Joel Logiudice
Food is usually good here. Fries the portion is never consistent. Why have a rewards card if you dont ask?. Burgers are good though along with toppings
CA
Carol Chruniak
Worst hamburger I have ever eaten no blue cheese to speak of on the blue burger the onions were greasy and awful tasting as was the hamburger.
PA
Paul M. McKenna
Great spot to drop in with the family for a burger and some games. Buffalo burger and the southwest burger are two of my favorites, try them.
LE
Leonard Whitney
Really enjoy their burgers. Top your own burger bar is great and they offer exotic choices like buffalo and elk (my personal favourite).
DO
Don Jenkins
Love the burgers and that you do the toung yourself. The rolls are fresh and lightly grilled. One of the better burgers around.
DI
Dimitrios Von Schultze
The food is great. But I dont even bother asking for my burger medout rare anymore. Im always disappointed when I get my burger well.
AA
Aakash Vaghani
Delicious burgers! Although Im a vegetarian, I still found their burger absolutely lip-smacking. Must visit place for burger lovers!
SP
Spicy Fruit
The burgers are so fregin good and the service is fantastic.And they even give out cookies my favorite kind of dessert!!!!
RA
Ralph Pushor
When are you going to open a store in Nashua? Methuen is too far away for the frequency that I like to visit.
JU
June Papa
I would give it 3 1/2 stars. Food is good, wait time was short, place was clean and employees cordial.
JO
John Donald
A steak next door at the Texas Roadhouse is less expensive. And you dont have to make it yourself.
JE
JennyLynne Hurley
Car show on Wednesdays is awesome! Foods yummy but service was lacking good customer service.
KR
Kristen Deforte
Fast service even when its busy. They accommodated 30 kids pluses 5 adults with shirt notice.
KE
Kerry Paolucci
Always delicious!! Made just the way you ask & topping are always very fresh & yummy too.
RI
Richard Quiroz
Entirely average. A little longer of a wait than Id like for a simple burger and fries.
RI
Richard Ingham
Made to order burgers with amazing customization options. Dining area is always clean.
SH
Shawna Travers
rude as could be!!! they need to take a class and manner. im a customer be respectful.
A
A Private User
RIDICULOUS prices for a burger that you end up making yourself! Are you kidding me???
DA
David Lipps
Great food , cool, fun place to grab a Burger. Its a bit on the pricey side though.
ME
Meg DeLorey
My husband loves this place, but hes a burger guy. We go every time we visit NH.
SA
Salvatore Coraccio IV
My food was strange tasting, not sure in what way, just didnt enjoy it.
MI
Michael Leone
The food is average but fairly cheap. Usually noisy, lots of kids
JE
Jesse Cantara
Good burgers, good for families, tables usually a little sticky.
JU
Justin Barkley
Awesome, greasy, fatty, delicious burgers. Sooooooooo good.
SH
Shirley Esterbrook
Fantastic food but why are all the games always broken?
RI
Rick Martin
Excellent burgers and plenty of options for toppings
CA
Caio prado
Only place thatll sell you a pound burger for $10
CA
Carol Cohen
Wonderful. Friendly workers and great burgers
GO
go away
Not too bad but not very good customer service
DE
Derek McManus
Food is great, fun place for kids and adults
JA
Jazmin Paulino
Great food, clean environment, great service
CH
Christopher Plante
Good food, prices and somewhat cozy seating