Address: | 43 Frairy St, Medfield, MA 02052, USA |
Phone: | +1 508-359-4400 |
Site: | basilrestaurant.com |
Rating: | 4.1 |
Working: | Closed 5–10PM 5–10PM 5–10PM 5–10PM 5–10PM 5–10PM |
MI
Mike Bolduc
We sat in the bar area with two other couples where the Red Sox game was on the television. The waitress was incredibly rude. She told my 2 year old daughter to be quiet, when a Red Sox game was blaring and my child was laughing and talking. We split the bill with between the three couples and parted ways. Each family experienced stomach issues that evening from the food. When we reviewed our credit card statement at the end of the month, we found that our credit card was charged twice. We spent time speaking with the staff to recitfy the problem. The staff called us to tell us that until the couple that was not charged called and paid the bill, they would not reimburse us. It is unthinkable that this restaurant would have the audacity to charge us and ask us to be their collection agency before they would give us a refund for their mistake. My recommendation is that you not go to this restaurant and not trust the people that run it.
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A Private User
! The staff here really seem to care about you, the customer! It sounds, from the comment about kids before, that they don't tolerate kids but the truth is that they love kids! My little guys have always been well received but they do what they are told. They do NOT get to run roughshod over a dining room! Shouldn't we really be talking about the food? EXCEPTIONAL! Enough said!!! Bob, it sounds like you may have had a touch of the flu that was going around. Did you all eat the same thing? I have been here many times and have had pretty much everything on the menu and never ever had a bad experience! I have seen the kitchen too and it is spotless. Like I said, sounds like the flu more so than any reaction to the food especially if you all had different dishes.
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A Private User
I can totally understand why Basil wants to keep their small quiet dinning room child free, because I have been there having dinner when a family with little kids was sitting next to us . Let me tell you, it was NOT pleasant!! The parents of these 3 kids did NOTHING to try to control their loud obnoxious behavior!!! I tried to enjoy my meal while these kids ran to and from the bathroom acting like they were in a playground!!! The owner understood how upset my husband and I were about all the disruption around us, and apologized and even bought us drinks to try to make up for it. Whats with these parents now days who obviously feel entitled to inflict their misbehaved children on others??? This is a restaurant, not a gym!!!
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A Private User
Owner refused to seat my grand daughter and her parents in the dining room. Suggested they go to Lounge (Bar?). This restaurant discriminates against children. Many children eat out a often and are very well behaved. The owner prejudged my grand daughter! That is not fare! So, why do they have a childrens menu? She obviously doesnt have children and or they arent well behaved! Will pass the word on every chance I get! They left and went to Victoria in Westwood and were extremely well received!
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Stephen Koss
Great menu new specials very day. Food preparation and taste amazing . Salads very fresh and prepared with a flair. Whether you are in the restaurant or in the pub section the service is great. This spot has earned a great reputation. Steak Italian , Dishes or Fish all great. Nice size portions . Youll be happy you discovered this spot . Fun restaurant friendly staff will assure your happy with your entree. Prices are very reasonable.
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Diane Maxson
This is my favorite restaurant in this area. I have been eating here for decades and have never had a bad meal. The food is consistently excellent, the atmosphere is warm and welcoming, and the service is first rate.
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Christa Bohan
Delicious food, huge servings, a bit over priced but I did know what to expect. My favorite part was actually the cucumber martini which was the most refreshing cocktail Ive ever had.
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Nancy Murray
Food was too heavy for me, pasta on ravioli was way too thick. I like healthier options, but others who enjoy Italian food will be most pleased by their options.
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Andy Phillips
Great food and great people. I have been ordering dinner form Basis at least once a week for 13 years. Never had a bad meal. A great secret gem in Medfield.
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James Green
Very good food. A really nice place low key but very nice. Food and service have always been good. Very filling and delicious.
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Heather Brown
Excellent in every way. Atmosphere, food and service. I would definitely recommend this beautiful restautant!
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Gerilyn Melzar
What a wonderful place, not only is the food better than anywhere, the staff is attentive, kind and GOOD!
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Paul Walsh
I have always experienced the best service and the food is exceptional. I have never had a bad experience.
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Bernadette Fisher
Great italian food, great environment, good service! Kids love it but also great for a date night!
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Mark Bell
Sorry to hear about the kid issues but I have never had a bad meal the food has always been great..
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Matt pezold
Amazing food. Nice location. The bar lounge is a great little date spot
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Alfred Bouchard
Nice place to have a great meal. Small though, but that can be nice.
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Al K
Best cuisine in the area. They will customize any item.
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B Welter
excellent food and service, reasonably priced as well
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Darin MacEachern
Hidden jewel. Great food, nice people
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Andrei Andronic
Really good food.
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Daniel Malara
Yummy. Fancy.
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Sirinuch Nichols
Great food.