Address: | 130 Main St, Everett, MA 02149, USA |
Phone: | +1 617-387-3388 |
Site: | mainsthop.com |
Rating: | 4.2 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM |
K
K M
Service is awful. Rude and blames the customer for the businesss mistakes. On the phone we were told the price was $45 so we paid the driver, plus tip, and he drove off (side note - nothing wrong on the drivers part, he was just doing his job). Come to see that our order was wrong and when we called back to get it fixed, they said that the price was $35 and that we shouldve checked the bag before letting the driver go to make sure it was right. We were then told that it was all our fault that this happened and that we must have a "different menu with different prices" when we explicitly told them that we used their website to order from (so... a cop out and impossible that we had something different). Sleazy, rude, and doesnt accept responsibility for their mistakes. All over $10... it wouldve been SO easy to let the mistake slide if they werent so rude and horrible to us about it. Then, the person on the phone called the driver to blame it on him!! So after we said the problem was clearly the fact that we were told one price and it was another, he STILL couldnt take the blame and passed it off to the poor kind driver who came back to our door upset. UNBELIEVABLE! On top of that, Ive seen other reviews complaining of similar things!! Dont go here, not worth it.
RO
Rob Lucarotti
My experience was always a pretty good one, however after ordering from Main St House of Pizza this afternoon I will never go there again. I ordered three simple things. 1) It took an hour and 20 minutes for the food to be delivered 3/10 of a mile. 2) When the food arrived, the fries, and steak bomb were cold and greasy (not eatable) 3) they forgot to make a tuna sub. Not bad ... This experience has made my colleagues and I have a change of heart on who we order from. Main St House of Pizza in Everett will never be the choice for us again. When I called in and informed them of this disaster es order, they pretty much were saying I wasnt getting anything free. I think the gentleman misunderstood the complaint as I wanted nothing free, just replaced and deliver what was already paid for. Just bad, bad, bad experience. If you choose to order from them, good luck.
JO
JOHN BRYSON
Niko your doing a fantastic job with your fathers restaurant. The food is absolutely delicious and the portions are above average. For a local family business the prices are very reasonable. The staff behind the counter are very pleasent to deal with and extremely helpful in all the food in the establishment.
FE
felicia rodrigues
Love forever and always ! Pizza is always great and the wings! I have been coming here since I was 10 and now I come about once a week with my husband! Nico the owner is an awesome person with a great sense of humor and personality!
DA
David Donnelly
The food is superb, but the lady at the front desk taking my order was very rude and was very rushy to get my order complete. Everybody else in there is great except that lady that took my order she had an attitude.
JA
Jacob Miller
This place sucks, the delievery drivers Are disrespectful. They have bad customer service. I RECONDMEND PEOPLE NOT TO EAT HERE. YOU WILL REGRET IT!!!
JO
Jovanni Rivera
Some bullshit excuse about not delivering on super bowl sunday? Give me a break... 100$ delivery they missed out on. Oh well. 0 stars
SU
Sue McAvoy
Everything is good. You really cant go wrong at this place! I really like the buffalo chicken wrap!
JU
juan aragon
Good, fast, well proportioned food for a good price in a clean quiet environment.
JA
James Robbins
Good pizza and sandwiches. Good service. The prices are very reasonable
SO
Sonia Whitson
I love this pizza place friendly and nice clean amazing
CA
Carlos Reyes
Food was on point and they have coronas... BONUS!!!
CH
Chula Chula
Food is always made well, great family very polite
DA
Dante Tomboro
This place is nice to sit in and eat a quick bite
TH
The Chubz
Love it. People are so friendly and great.
MO
Moni Paz
Great Food! I love It
AS
ashley robertson
Good food good prices
TA
Tarso Mazzotti
The Pizza is awesome
L
L A 2
Has very good food.