Taco Bell
| Address: | 186 Endicott St, Danvers, MA 01923, USA |
| Phone: | +1 978-777-1204 |
| Site: | tacobell.com |
| Rating: | 3.2 |
| Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–2AM 7AM–2AM 7AM–1AM |
Location
Photos 100
Reviews 25
TH
TheLostPages
I was initially going to do the whole "live and let live" thing with this, but it has been years now, and many, many, attendances to this taco bell that have finally swayed me to write. Let me preface this by saying i worked at Taco bell, in plaistow, and in haverhill, and i know the business. I know how the food should look, taste, and be presented. I know how the staff should behave. This location does not line up with those standards. I have frequented this establishment many dozens of times over the years, i have a great love of Taco Bell, both of its food, and its management style. (They promote from within, encourage growth and ownership, encourage good work and treat their employees better than any fast food restaurant i worked at elsewhere.) Over the years frequenting this particular Taco Bell, i have many times received the wrong items or missing items. This morning, i ordered a breakfast quesadilla with a hash brown , for instance, and got some kind of dessert, frosting stuffed balls instead. Routinely, anything that needs to be grilled is burned. But there are actually two seperate issues here, so let me split them for you before i get to into it. My quesadilla this morning was not burned, instead it simply had no cheese in it, and the ingredients fell out all over me without a bonding agent. I ended up with a lap full of eggs and bacon bits. Each shift seems to have its own problems. The morning shift is its food assembly. Every time i stop in for breakfast, i generally get the breakfast burritos with bacon. Each time, without fail, all the ingredients are packed into what seems like an individual corner of the burrito. Bite it and get an entire mouthful of bacon bits. Bite again and get nothing but egg. Bite again and you get all of the cheese sauce at once, packed into the very end of the burrito in one massive dollop. The breakfast crunchwrap is much the same. Missing and incorrect items abound here as well, and you can expect the employees to rush you, regardless of whether or not there is a line. The night shift is far worse. The food assembly is actually up to par, very normal for taco bell standards. Food assembly, the night shift does well. Their treatment of customers, however, is ghastly. There is one particular gentleman, a Caucasian male with glasses who works the drive thru most nights around 11. I stopped in and ordered a box meal, with a soft taco. There was some confusion in his understanding of my order, and he asked if i wanted it in the box or outside. I told him i wanted the taco inside the box to be soft. He accepted this and then asked if i wanted sauce. I said no. I drove up to the window, accepted my box, paid for it, and left. I work the overnights, so food is very important to me. I need fuel to stay awake on the long hours. I am a medic, and i deal with emergency situations for a living, so distractions arent something i welcome. I got to work, and in between calls when i had the time to eat, i opened my box. It wasnt hard to open. Mostly because someone had stuffed somewhere between 30-40 sauce packets into it. Quite literally, they had taken handful after handful of sauce packets and packed the box until it was as full as it could be while still closing. In addition, the taco inside was crunchy. I order them soft because sometimes i dont get a chance to eat for many hours, and hard tacos become soaked with grease and take on the consistency of wet skin. Did i mention i love Taco bell? This didnt stop me from going. It did, however, put me off of it for a few weeks out of anger. It was clear i was being messed with. And it angered me even further because i knew the standard i was meant to expect and this employee clearly targeted me. I returned 2 weeks or so later and ran into him again. I ordered the same thing, and when i got to the window he said "You ordered nice and smooth this time. Some people think you can just change the box whenever you want and it magically becomes a soft taco." Which you can. Long story short, if youre not as addicted as me, avoid here.
ED
Ed Cullen
Food is okay. Usual taco bell fair so you know what youre getting. However, the drive thru wait is terrible. 20 minutes to half hour the usual. Its not because its busy, but because the place is either understaffed or under-rated. 5-8 minutes per car just at the window. Get your staff in order to make fast food actually fast and enjoyable.
CO
Courtney Field
I ordered a blue raspberry slush and got a Mountain Dew one. The worker was so rude and rushed me so I didnt get to even chose what I wanted I just ordered he first thing I saw thinking I was getting a taco no I got wrap of lettuce. I didnt pay $3 for lettuce I wanted beef. Im so disappointed. I will be back tomorrow for beef. This is absurd.
DA
Darian Rae Morgan Lachance
Second star is only because they always get the order right. Otherwise 1 it deserves 1 star. Theres a 50/50 chance the employees are high, and the times theyre not, theyre complete assholes with no customer service skills. Dont make any special requests! Youll hear them bitching loudly about it when you drive up to the window.
DA
Dan Ronning
I thought drive throughs were supposed to be fast people going inside were getting their food before people in the drive thru sat in the drive thru for 40 minutes and they still got our order wrong
LU
Lu Jr
Its a nice Taco Bell. Food is served hot, service is fast, accurate and friendly. Theres always parking available, drive thru is pretty fast. Restaurant and restrooms are kept clean.
MI
Michael Merlina
If there is 2 or more people in front of you, you are looking at like 20 minutes until you order and get your food. Everyone behind the counter is always very nice.
CO
Connor Bryson
Pulled up to speaker and took 5 minutes before someone said anything. Ordered and still got my order wrong. How hard is it to read a computer screen ?
PA
Patrick Clapham
Standard fast food fare. The breakfast menu is surprising good. Avoid eating anything containing ground meat. It always has a weird taste and texture.
GI
Ginely Bartholomew
A little unclean with bathrooms and tables, took us at least 10 minutes for our food order taken. Otherwise okay not the most excellent experience.
FR
Francisco De la Cruz
They never get the oder right and the food quality is not up to standards compared to the rest of the taco bell fast food restaurants
TE
Tech Tnt7
My shoe has more personality than these employees. Your welcome for giving you a paycheck this week.
SA
Sarah Michaud
Last time I was there I got really bad food poisoning. I am all set with ever eating there again
KA
Kayce Bass
Best Taco Bell Ive been to in the area. Food is good and the employees are usually really nice!
AM
Amit Patel
Beans are always crusty and dry, horrible service, takes forever to make the food,
EL
Elisa Alvarado
Excelente lugar
CH
Christina Johns
Fast, friendly service. Hot, well prepared food, clean facility.
JA
jay good
Fukn closed early twice I was so mad ...it was like 12:15 wtf
EL
Elisa Alvarado
Excelente
HA
Hayden Crocker
Very nice staff. Food was your normal taco bell food.
CO
connor doyle
Best taco bell around quality is better than most
PA
Paul Soper
Beefy potato rito. Is phenomenal
KE
Kerry Smith
Whats to expect at Taco Bell...
HE
Heidi Alissa
Foods always good. Goofy staff
SL
Sloan Stewart
Had breakfast here. Delicious.
