Address: | 7911 Tuckerman Ln, Potomac, MD 20854, USA |
Phone: | +1 301-765-0556 |
Site: | starbucks.com |
Rating: | 3.7 |
Working: | 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 6AM–8PM |
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N Morris
This Starbucks is by far one of the worst locations. Employees are always displaying inadequately disrespectful service, and the line is never handled well, leaving you with an extremely long wait time. I cannot emphasize enough about the rude employees staffed at this location. I have been yelled at and spoken to with horrible demeanors and when reported to upper management, absolutely nothing was done because the staff still performed the same. So from that, I can draw the conclusion of overall lack of structure from upper management as well. My drinks have also been made incorrectly on numerous visits because of the ineffective service. It is my home store, and I travel further just to escape the unprofessionalism. I would also advise anyone else to not visit this store. You will be disappointed.
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Vishal Sinha
Stopped by this location to get some cappuccino. The drink was well made and I have no complaints here. But the store was just messy and condiment stand was not re-stocked even though there were only a couple of folks in line for coffee. The employees seemed more interested in just "hanging out" rather than tend to the store. The restroom too needed some TLC!
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Rick Brownlee
This place has a warm homey feel to it. Im writing this review for the desserts as I dont drink coffee. They have some good....I mean GREAT DESSERTS!!! Brownies, Cookies & many more....and a plenty variety! Great after a nice meal and you were too full to eat dessert there....just come on here to complete your dining experience!!!
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Pamela B
While ordering my coffee, the gentleman behind us was visibly annoyed and I couldnt figure out why. Well, after picking up his coffee waiting at the register thinking it was mine.... I figured it out! The barista made his coffee before mine she so when I accidentally picked it up he acted like I committed a crime. THE BARISTA!!!!
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Brew Holmes
What a fantastic café! The staff are friendly and fast. The coffee seems fresher and tastier than other Starbucks. The manager personally greeted me and made sure I was enjoying my experience!
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Ryan Miller
This is by far the worst starbucks I have ever visited. The female batista working had the worst attitude and made my drink horrible. She was not friendly or helpful.
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A Private User
Would have gotten five stars but the place is too small and gets very crowded. The service is excellent and the staff is friendly and quick.
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Ramon Lobos
Great place, kind of small for me, but great service. Baristas and store managerial personnel devoted to provide their best to the clients.
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Shahriar SheikhBahaei
Professional staff. The guy called Mobin was always very helpful and managed to handle my complicated orders, was fast and polite!
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Robert Lewis
Had caffe latte. Very good. Froth was just right. Small place yet had a good single sofa to sit n enjoy time on this iPhone
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Dory Halbe
Went in the afternoon... 5 people working and it took 20 minutes for the drink. You can tell some employees werent caring.
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Aliisa Altau
Guy who took my order today was rude and unprofessional. (Bathrooms were not very clean either).
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A Private User
I go here a lot the baristas are all very helpful and nice
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Chris L
My favorite place for coffee in the morning
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Arash Deilami
Enjoy your coffee ;)
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Fleming Duarte
Superb Ice Latte!