Bella Mia Pizzeria & Restaurant
| Address: | 4900 Waterloo Rd, Ellicott City, MD 21043, USA |
| Phone: | +1 410-465-9335 |
| Site: | bellamiapizza.com |
| Rating: | 3.8 |
| Working: | 10AM–9:45PM 10AM–9:45PM 10AM–9:45PM 10AM–9:45PM 10AM–10:45PM 10AM–10:45PM 10AM–9:45PM |
Location
Photos 96
Reviews 16
MA
Maureen McHugh
dishonest employees; received a delivery of a 1/2 pep ex-large pizza and a small ceasar salad. I asked the delivery person if I was charged an extra service charge for delivery, he said, "NO" so I signed my credit card receipt and handed him $5.00. With hungry children waiting just inside the hotel room, I made the mistake of not checking the charges until later only to realize I was charged $26.04 for pizza and a salad! When I called, I got the run around and was told the manager wasnt there. When I explained that the delivery person was dishonest and asked for his name, she said she didnt know. At 9:20 the woman on the phone told be they were closing (in a hurry to get me off the phone) when they actually close at 11:00 on Saturday nights. When I asked for her name, she said, "I dont know my name." when I asked again, she repeated, "I dont know my name and hung up on me. So it cost me $31.04 for a 1/2 pep pizza, a small salad, and 2 dishonest employees!
A
A Private User
Consistantly inconsistant. I always order the chicken salad sub, the salad itself is always good, it is the amount of it that varies, sometimes it is stuffed to overfull others there is barely any. Also, they seem to have difficulty completing orders as written, we always get at least one sub and ask for it to be plain with provolone. There is never provolone. This has happened many times. I do not care for their pizza as it always seems under cooked, especially when veggies are ordered. It is disappointing that they have trouble putting the correct toppings on an order, we have always been pleased with delivery times, they are usually ringing the door bell within 20 min.
A
A Private User
We ordered 7 pizzas to be delivered at 4:30 at the nearby Y. The order was placed well in advance. At 4:40 I called and was told they would be delivered in 10 minutes. The pizzas finally arrived at 5:04. I called and asked to speak to the manager but was told none was there so I left my name and number to have a manager call me. So far there has been no call. The pizza was hot and the order was accurate. But 30+ minutes late when 20+ people are waiting is unacceptable. Edit: I spoke to the manager, he apologized and invited my family to come in for a free dinner. I am adjusting my rating to reflect.
A
A Private User
Awful. Every once in a while I forget how awful and order from there. Way overpriced. They do not follow directions, order was not accurate. Asked for lightly cooked pizza and it came burnt (i mean like black on edges). I was craving fried chicken and my regular delivery place doesnt carry it, so I ordered from here. Now lets just say I am still craving good fried chicken. I thought they had said my order was $27 which sounded right ... it was $37! I was shocked. Next time I will remember why I never order from there. Even my non picky son asked me to please never order from there again!
LA
Laura Humphries
I love love love their pizza. My only caution is that its not usually as good when they deliver it. Last week our delivery was extremely soggy and runny to the point we had to call and have them bring another one, which they did, and the replacement they brought was great. Best bet though is to pick it up yourself which I do most Friday nights. The crust is great - its some of the best pizza Ive had - close to as good as what we got in Italy...really!
PR
Prakash Rajagopal
Worst quality of Pizza i ever had. Picked up a Large Chicken Pizza today. When we had a bite we felt that we made a bad choice of restaurant . The Cheese they put is very low quality.. salty.. not cooked properly.. The chicken is a really old and expired chicken. called them just to say that what they served us is really bad for 18 $. They asked, what they want to do? and said sorry. NEVER AND EVER CHOOSE THIS PLACE TO EAT.
LA
Lauren Clark
Pizza was decent. I just stopped in for a slice of pizza and was met with a good deal- two slices of cheese and a drink for about 5 bucks. The pizza could have been a bit fresher, it looked like it had been sitting under a heat lamp for a bit but that happens sometimes when you order one slice. The place was busy with pick up and delivery but i was the only one sitting in the restaurant on a Sunday night.
A
A Private User
I just moved to crappy MD and could not find good pizza to save my life. The Food in the state and surrounding areas is horrible. Until I found Bella Mia, ACTUALLY GOOD PIZZA! I couldn not believe it. I live pretty far from Bella Mia- but it is worth the drive. Bella Mia will help me through this time in my life of living in this HORRIBLE STATE!!
TR
TRUE AMERICAN
They need to coordinate their prices listed online with the flyers in store.I know prices can change but giving a flyer with old prices while in store is bad practice.In any case they are kind courteous and have good food.Next time I will check online first as I feel their prices increase for sandwiches from 6.99 to 7.99 is a huge increase.
TR
Tricia Sloan
Pizzas simply ok but not much else to choose from for Delivery. Delivery is very quick though. Dont bother asking for parm or red pepper packets. I actually asked for them from the girl that took my phone order and the delivery guy said NOPE. SHE HAD TO WRITE IT ON THE RECEIPT FOR ME TO BRING IT. Really, you cant carry a few on you??
DA
Dalaiah Evans
Me and my boyfriend usually order a xtra large pepperoni and chicken tenders. Everything was cooked to perfection and to order. The food is delicious, prices are phenomenal, the crew is very quirky and friendly, and they feel like family as soon as you walk in.
S
S Cherry
I dont know about their pizza, but the cheese steak special with fries is a very tasty lunch. The sub is great, on nice bread, and the fries are crisp and fresh. One note though- this meal is a lot better if you eat it there, when its super fresh.
MA
Mad John
I couldnt tell whether i was eating the pizza or the box. Seriously, you call this pizza? at least the other food is OK, and delivery was timely and ward. But the pizza dough is about as flavorfull as Pop Tart Crusts.. Bella Mia is 10x better.
DI
Diego L
If I could could rate with negative stars, I would. I ordered takeout at 5:55, when I received my food it was 7:33. My food was cold, my pizza was not what I ordered, and My pasta was undercooked. Ultimately, I had a very disappointing expirence.
AN
Angela Cina
Best pizza out there! I cant eat any other pizza. Delivery is always fast and my food is hot when it arrives. Its too bad that people only think to write a comment when they get bad service. What about all the times they got good service?
WE
Wesley Leammon
Very poor service and food. I ordered a CEASAR Salad and received Soggy lettuce and soggy croutons...that is all. For $5.99 I expect better This is not what I believe a CEASAR salad consist of...Will never order from this place again.
