Address: | 8919 Woodyard Rd, Clinton, MD 20735, USA |
Phone: | +1 301-856-3190 |
Site: | starbucks.com |
Rating: | 4.1 |
Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9:30PM 5:30AM–9:30PM 6:30AM–9PM |
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If there was a selection for zero stars, I would give this Starbucks Clinton, zero. It is a very slow service indoors and drive-thru. Customer service is absolutely horrendous because the staff is so loud when the customers are consuming coffee/snack or trying to complete their work via wi-fi. Do not sit in there to complete your work because you will not get anything done. The evening/night manager is completely useless. The staff appears to be a bunch of teens and young adults who dont have any manners. They conversate very loudly about meaningless and useless topics. Its disgusting, offensive, and intolerable. The whole staff particularly evening/night shift need to be fired or have serious customer service re-training. They need to focus on their work and quiet down so that customers can sit and enjoy their coffee or get some work done. This location is driving away customers to other locations where they can find peace. THIS LOCATION NEEDS TO BE SHUT DOWN OR FIRE THE EXISTING STAFF, period. Dont trust those that give it 5 stars, they clearly are fake or dont know what true customer service is all about.
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Peaches S.
Listen, I have nothing but praises for this particular Starbucks. I LOVE the fact that they open at 5am during the work week. And when I say open, they are actually READY to service customers and not just walking in the door looking crazy. My very favorite barista is Ms. Kera(sp?). She is truly awesome--A sweetheart. She makes some great drinks & is very friendly (Amazing Customer Service Skills!) The other baristas are really skilled and nice as well. I work very early in the morning and this Starbucks opens at the perfect time. It is also conveniently located, well at least for me it is, lol, WITH a fast drive-thru!!! Wowzer! Certainly no complaints from me....keep up the stellar work. You have a customer for life. :)))
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Raven Pinkney
This Starbucks is so slow. The drivethru is supposed to be a method of convenience and it is everything but that. I never thought I had to allot 20 extra minutes out of my schedule in the morning to get coffee. Well, you do if you plan to visit the Clinton Starbucks. Ive watched the baristas on several occasions making the drinks and they just move slow as molasses. Very frustrating
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Samuel Cooper
This is the slowest starbucks in america. If you re driving past and want a venti pike and u only have 45 minutes to spare dont stop bc you will be waiting 45 minutes just to have your order taken and receive your coffee. Its ridiculous. starbucks cooperation needs to do something about this location. Plus they can be very rude.
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Joe WishaNickaWood
I come here often and the almost always mess my order up. I mobile ordered twice and both times i was the last in the store but my drink was NEVER made. How is it quicker to stand in line than to mobile order?
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Enoch J
Excellent service. Nice sized staff. They got me in and out quickly even though I changed my drink twice when they were busy. Its a clean Starbucks also.
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Alexei Aleksandr
Love several things about this location. It has a drive-thru, the staff is friendly, they always make my drink right, and they even get my name right.
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Nika W.
Drinks are made to perfection, but unfortunately, the customer service and time management suffers a great deal. I doubt corporate even cares.
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Farris Muhammad
Very good...More eye contact and remembering frequent customers names would put this location into excellent (5 star) status for me
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Kyle Crook
Once in a blue moon they dont get my order right, but compared to other stores I have visited, they are fairly top notch!
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Methodical2
Workers are always professional, kind and courteous. Facilities always clean. My orders are always correct and on time.
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Jata Anderson
The new drive thru rep is amazing. So kind and professional and my rasberry mocha was on point. More people like her 《3
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Joe Ryan
They were super busy on the Saturday we were there, but they were still fast and the drinks were properly made.
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John L. Davis
I was here during a busy time of day and service was quick and accurate. Very good staff working here.
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Creepy Panda
Using the app I order on my way to school and service is always fairly quicker than other stores.
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Cass Morris
While I was going to do the drive thru I always get speedy service (If there is not a line)
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Jill Crofcheck
Great coffee, quick service, a lot of seating. Larger Starbucks so its great for meetings.
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Ted Phillips
Its Starbucks, so you know what you are going to get. Good location right off of Rt. 5.
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Jasmine Colclough
Great drinks, nice staff. Drive thru takes forever and a day. Go inside!!!
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Denise A
Favorite Starbucks in the area. Great service and great drinks evey time.
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ShaSha Magan Ahlawap Qabal Ahmath
Barista needs to make sure you get your drink, musical drinks in their
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Adrienne H
Slow in here. Perhaps Im just use to the fast pace DC locations????
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Keyona Ellis
Convenient location terrible staff disguising customer service.....
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Kristina S. Griffin
The coffee is good. The drive thru has gotten increasingly slower.
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Tisha Colonel
Would have gotten my coffee faster from drive thru. Slow service.
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Andrew Williams Chiari
Elegant scenery and very clean shop; customer service menial.
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Katrice Jackson
Its Starbucks...what more needs to be said!
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allen young
Coffee good.... service ahhhh not so much
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Jasmine Mccombs
To busy couldnt kerp up with the crowd
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Charles Phillips
Good people, quick, friendly service
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Lisa Moran
Great tasty coffee and nice service.
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Oneil Singleton
Typical Starbucks nothing special
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Gladys Chavis
Today was a quick in and out day.
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Arlette Harley
Employees are always pleasant.
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Renna Quildon
this is a grown-up candy store
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Faizul Hoque
Staff too loud at times
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Adia Brown
Fast and friendly
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Andre Rayford
Supreme service
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Chris Barr
busy, very busy
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Steve Hamilton
Friendly staff
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Linda Tate
Always the best
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Mel Wills
Very slow !!!
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Christopher Lawrence
Great service
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Robert Mikail
Not clean
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tangy blue
Awesome