Chick-fil-A
| Address: | 16003 Crain Hwy, Brandywine, MD 20613, USA |
| Phone: | +1 301-782-4033 |
| Site: | chick-fil-a.com |
| Rating: | 4.5 |
| Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
Location
Photos 100
Reviews 28
PE
Peaches S.
This is a good Chic-fil-A. Not the best Ive been to, but they are still efficient and serve customers with a genuine smile. I like the fact that 9/10 they have an employee or two waiting outside to take your order for faster service. This is typical of most Chic-fil-As, but its still a nice touch. Ive never had a miscue with my order at this location. I love that this franchise is so reliable and precise. Companies like Chic-fil-A will be around forever and forever, simply based on stellar customer service and providing prompt resolution when there is an issue. And for that I am thankful. I rarely eat fast-food, especially in light of recent discoveries with improper mishandling and food safety, but when I do Chic-fil-A is my go-to venue. Keep up the great work Chic-fil-A!!!
A
A Private User
Grabbed some food here after car shopping in Waldorf. Rare that service at a fast food joint is so good I feel inclined to share it with people, but at this Chick-fil-a it was memorable. Dumbfounded at the great quality of service. Everyone behind the counter seemed alert and was doing their job well, and with smiles on their faces no less. As I was walking up to the counter to ask for bbq sauce a lady cleaning tables asked if I needed anything. Not only did she get it for me, she later bussed our table moments after it was clear we were finished. Wish I got this good service at my local sit-down restaurants.
LY
Lydia Monroe
This Chick-fil-A has surprised me. I called to complain because my drive thru order was not complete. The manager on the phone offered to not only deliver another (and larger) order of chicken, but gave additional fries as well. I am shocked as to how apologetic the manager was on the phone and how quickly he rectified the situation. This is extremly rare and I will totally come back to this Chick-fil-A again!
SA
Saundra Lawrence
Almost turned around and left because it was so difficult to get into the parking lot. But it was actually the drive thru and when I got inside, I was waited on immediately. Best customer service as always !!! I was less pleased when I got home and started eating my food ... the chicken on my sandwich was so thin that it was over cooked. I dont think Ill go back to this location.
LE
Lead Head
By far the fastest moving, most consistently correct, and generally professional Chick-fil-A I have been too. The parking lot is always clean, the restaurant itself is always clean, the employees are clean in appearance and demeanor, the food is always hot, and lemonade is ice cold. Case and point: This isnt a fast food joint, its an accelerated restaurant.
FR
Frank Clark
Its Chick-fil-A need i say more,awesome people, above great service, and good food all put together to make the world a better place and my day a better day. If you have never tried this place you are missing out big time. It is not unusual to have somebody pay for your meal and you do the same for the next guy, chains of 30 Pass it ons is not unusual.
CA
Cayla Clark
Maybe I came here on a bad day but the service was HORIBBLE. The cashier acted like she had the hugest attitude and our food took forever. Then once we got our food we needed sauce so we went back up to the same cashier and she acted like she didnt even see us until I had to end up just asking someone else. Wont be returning!
WI
Wiz Kid
I love patronizing this restaurant. The staff here is kind, friendly, very helpful and provides excellent customer service. The restaurant is comfortable and clean. I always enjoy my delicious food choices here at this restaurant. And, I hope that you will too when you visit. Keep up the great work.
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Phillip Datcher
Has to be the best Chick-fil-A in the southern md Pg county area. The Ukrainian guy at the register did not know what came on the number 8 but he made it his business to quickly find out and a lady named Michelle actually came to check on me and refill my sweet tea. Really happy with this place.
J
J Walls
Pretty good Chik-fil-A. Delicious food! I love getting the grilled chicken nuggets, fries, and one of their drinks (you cant go wrong with any lemonade). Salads are fresh and a great healthy option. Service on the inside of this one is efficient.
DE
Destiny Bell
07-16-16 @ 3:50 first time I didnt have a 5 star experience at a Chick fil A. The young lady had an attitude because I asked for an extra sauce. I hope she was just having a bad day and this is not the same attitude the storend carries.
RI
Richard Sassaman
It was very busy but they went above and beyond to speed up service, they had a manager outside the pick up,window handing you your food or asking you to pull up if your food was not ready. All the while being kind and smiling.
PE
Petra Holden
Although I find the food greasy and slightly overpriced (I know Im in the minority here), the service is stellar and super friendly and my kids adore the play place and the chicken nuggets. Four stars all the way!
DE
Dennis Grey
Seems silly to rate a fast food restaurant, but this is a well run restaurant. Everything is clean, staff is super friendly and helpful and the food is good. Always super busy, but yet always clean. Amazing.
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Alonzo Robertson, Esq.
These servers (high schoolers) renew my hope for the future of America. They are Smart, pleasant, and competent. Having a bad day...go by and pick up a lemonade...youll walk away refreshed.
PA
Paul Augustin
The service is so above and beyond that my anxiety flares up, especially when they come up to me and ask how I am doing or if I want water, but I assume its great for most other people
PR
Private Private
Faster and friendlier than any other location Ive been to. No matter the time of day, they seem to have a method to the potential madness of rush hour peaks in business. Great job!
TY
Tyla Vidal
We are from New York and when ever we are in MD we come to Chick-fil-a. It is great fast food, extraordinarily friendly service and budget-friendly. The kids love it and so do I.
BE
Benjamin Lin
Been to one been to them all. Love their sandwiches, lemonade, and milkshakes. It can get pretty hectic during the dinner rush so double check your order.
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P Jackson
Speedy, positive customer service, food melted in my mouth! Grilled chicken sandwich, added Colby Jack cheese & the new watermelon lemonade, AMAZING!!
FR
francesca woods
Always on point! Customer service is great and my order is always accurate and hot. Even though the lines are often long, enployees move quickly.
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Lisa Linthicum
Fantastic people working at this location. While it is extremely busy, they do everything in their power to keep service fast and accurate!
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Tracey Grant
The facility was clean, the staff was friendly, the food was yummy, however, the service was very slow and part of my order was wrong.
DA
Dark Light
Fast, friendly, and hood prices. Lots of seating and pretty fast turnover. Clean bathrooms. Has an indoor playground.
NI
Nicolette Mitchell
I love Chick-fil-A! The food is great and has quality fast food. You receive your food fast and with politeness.
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Joe Williams
Always fast service even when the line is wrapped around the store. This location is run exceptionally well.
J.
J. Anthony Myrick
Incredible service. Always clean with a great presentation. Food is always hot and exactly what you ordered.
EL
Eliezer Zuniga
the only thing that i dont like its tha the place its too busy. ..but the food its great and the service too.
