Woodlea Bakery
| Address: | 4905 Belair Rd, Baltimore, MD 21206, USA |
| Phone: | +1 410-488-7717 |
| Site: | woodleabakery.com |
| Rating: | 4.5 |
| Working: | Closed 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 7AM–3PM |
Location
Photos 100
Reviews 28
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A Private User
I would give this place 0 stars if I could. My aunt recommended this bakery because she had used them in the past and was satisfied. My experience this past Saturday was horrible because they don’t seem to have decent enough customer service skills to handle one of their own screw ups. We’ll never patron them again. They were gracious enough to allow me to do a long distance order for a specialty/picture cake via mail (USPS). I ordered a print of the picture I needed on the cake and had it mailed directly to Woodlea. Per the manager, the picture was distorted and too small. Fine. This time I went to Staples and had the photo printed myself so that I could see exactly what was getting shipped to Woodlea. Laurie and I agreed that the last picture was all good. All seemed to be copasetic, that is until I went to pick up the cake… I arrived at Woodlea, stated my order, was presented with the cake and then offered to check out. The girl didn’t even say anything about the picture on the cake being messed up. The picture on the cake was completely and clearly messed up. She just shrugged it off. I asked why there were a bunch of big dark streaks through the photo on the cake. It was just like a really horrible print out. She was like “I don’t know. I can get the owner.” The owner came out and basically stated that she didn’t know what had happened and that there was nothing that they could do. Umm... Do they not bother to look at a cake after a specialty picture has been applied? This wasn’t one small streak, but several long dark streaks across about 30% of the picture. They weren’t very apologetic about any of it. She offered a discount, but who gives a crap about a discount when their product looks like poop?! I was stuck with a really crappy looking cake the night before my event. The whole point of a specialty cake is to get something nicer than average, special. The cake looked a mess. Had they have called me before I arrived and told me their machine was experiencing difficulty and then maybe I could have decided to go with a plain cake with text or something. Never, never, ever again!
BO
Bonnie McCormack
Horrible. First time visit to the Bel Air store. The sales lady was actually mean to me. I was asking what the different pastries were because nothing is labeled. I had to point because they were not in a case in the front...they were in cases on the wall. She kept telling me that I would have to do a better job pointing. Huh??? I told her that it was my first time there....she looked at me like she didnt understand. No response like... welcome. Just a very poor sales person. On top of that that items were horrible. Poor excuse if Italian bread. Pastries were stale! Sorry....the local Weiss Market is better.
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A Private User
I am an event coordinator and have been working with Woodlea Bakery for 9 years. I have always been pleased until these recent years. The quality of the staff is poor and unprofessional. Prices are changed without warning and no employess, even management can explain how the change can drastically happen within a 2 week time period. I am extremely disappointed at the staff and for this reason I will never use this bakery again. I will refer all my clientele to Fenwicks Bakery or Cake Love from here on out. Good customer service keeps customers coming back, remember that!!!!
CH
Christina Gilmer
Woodlea Bakery made our wedding cake in September (yellow cake, strawberry filling, butter cream icing. Do yourself a favor and try it!) They were incredibly friendly and provided wonderful service. They designed our cake exactly how we requested. Our cake was delivered and set up promptly and professionally. Not to mention the fact that this is the most delicious cake Ive ever tasted. Outstanding job all around. I highly recommend Woodlea Bakery. (P.S. Also try their peach cake. Its outstanding!)
JA
Janelle Jones
I love this place! I have ordered donuts, pecan pie and more. My favorite to order is their Strawberry Shortcake. I order at least 4 half of sheet, double layer, strawberry shortcakes a year. Woodlea Bakery is a neighborhood gem and I am happy to support it. The staff is pure Baltimore, you get what you give. I walk in happy, I walk out happy. They are always helpful and answer all my questions.
EM
Emilio Stewart Jr
Terrible and a shame how far the quality has went down. I ordered a dozen of muffins that were just terrible and they had the nerve to charge $34 despite telling me the day before they would be less. I guess I may only have to hope the strawberry shortcake is still good but I dont know if I could trust it again. 10 years disappointed yet again
AS
Ashlie Batten
Love it family owned also the people that work there are fast and friendly everything in there is VERY VERY VERY FRESH!!! People travel all over the city just to get the wonderful Fresh pastries and donuts and coffee, also freshly cakes made exactly how you want it!!! I will say it again LOVE IT
CL
Clay Pierce
This little hole in the wall place was great. You can watch them make your donuts fresh and what more could you want than a 24/7 donut place. The crumb donut is their specialty and I can see why.
TE
Teresa Jones
I have been using this bakery along with Finwick for well over 30 years.I notice the change, along with really bad service at Woodlea.I continue to use them the bake goods are good.
ST
Steven Jones
You will always find the best of everything the atmosphere is very pleasant the product is excellent. Ive never had a bad experience, been dealing with them over 40 years.
DE
Deanna Davis
Great customer service! Today was my first time there. Absolutely Loved their sugar cookies and their marshmallow donut. I will be returning for more yummy snacks!!
TO
Tony McCullum
I stop at that Bakery,when spent all most 134 Dollars there, cakes pies, if you love sweets, go there, you will be back, I know i will on Fridays,
EB
Ebony Cates
Family owned bakery that we have been coming to for years. Everything is delicious from doughnuts, pastries, to cakes. You cannot go wrong.
LA
Lacharn Smith
My son ask for Ghost Rider cake for his birthday this Bakery did a great job on the design (free hand) the cake was so moist and buttery.
NE
Neal Showman
Nondescript, tiny, dark Woodlea Bakery. Much better bread than youd expect, its a shame they dont try to grab some new customers.
LU
Lucky Weaver
Their prices are not beatable. The sweet smell of their treats is like havind a smellgasm.. you just cant get enough.
MA
Martine Hazel
The cake I purchased for my childs birthday party was delicious. I will purchase more cakes from them.
FO
Follow Jesus
They are great I like what they serve and people continue going their everyday prices are good to
LE
Levi Wilson
Very good hello to all the people who are constantly being helped with the same time and service
MI
michelle miller
Love this place, the people are lovely in there and nice and have the best coffee ever.
WI
William Helman
Excellent doughnuts and great cakes, glad we found this neighborhood bakery!
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Brian Steckel
The doughnuts were spectacular! Hands down, the best Ive had in many years.
SH
Sherif Thompson
This is a great bakery that supplies everything you could possibly need
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Tracy Taylor
Love this place I come from pa just to get strawberry shortcake
SH
Sharee Scott
Best baked goods in the area. Bread pudding is amazing!
DA
Dave Higgins
There is no better bakery in all of Baltimore. Period!
MO
Monica Pindell
Fresh pastry everyday on the premises love the hours.
SA
Sandra Mosley
Staff is friendly, and the danishes is delicious.
