Address: | 233 Main St, South Berwick, ME 03908, USA |
Phone: | +1 207-384-2800 |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM |
ED
Edward T. Vieira, Jr.
On Friday, 4/17/15, early evening, we placed a telephone order for Chinese food with Asia Cafe located at 233 Main Street in South Berwick, Maine, which is 6-7 miles from our home. We ordered a chicken rice disk with chicken teriyaki and beef moo shu with pancakes, a necessary ingredient for the meal (like buns are crucial for a Big Mac). I specifically heard my wife confirm on the telephone that the beef moo shu included the pancakes. We paid and collected the order. At home upon our inspection, the beef moo shu had no pancakes and the other meal’s chicken teriyaki had a noticeable bite mark in it so that part of it was missing. I immediately called Asia Cafe and explained the situation. The Asian Cafe employee (a 10-year-old boy who we saw when we picked up the order) indicated that they forgot to include it and suggested that we return to collect the pancakes. I mentioned the damaged chicken teriyaki. He put me on hold and then said that he could do nothing about it. I requested to speak with the owner or manager so told me that we could collect the pancakes the next time we placed an order, which did not make sense since it is crucial to the meal at hand. I informed the person that I could not return to collect the pancakes that evening and that it was not my error and that they should deliver the pancakes and replaced the chicken teriyaki or we could return the order later untouched. She said that it did not matter because all sales were final. I then requested a credit. She refused to provide a credit. We disposed of most of the order. I then called back on Monday, 4/20/15. I was told to drive to the location and they would give me one dollar, which is unacceptable. There have been no developments since that interaction.
JO
Jon
I just wanted to warn everyone not to eat here. My wife and I just moved to to area and are trying to find a good Chinese restaurant. This was by far the worst one I have ever tried. The food was not cooked and had raw dough around the chicken fingers. The rest of the food was very bland. Long story short try somewhere else.
BR
Brian Tanguay
Same as all the other reviewers. I have had nothing bit amazing food from them. We usually get the general tsos chicken and going to any other place, I just doesnt taste the same. They have a great mix of spicy and sweetness that we cant find anywhere else
A
A Private User
Been eating here for years. Love their food, their service and their attitude. I got to hear some asian singing while eating once! Their lunch deals are unbeatable. Wonderful family-owned operation.
A
A Private User
This is the best Chinese take-out in the area. Ive tried them all but this place is consistently excellent. The fried dumplings are great!
JO
Josiah McFarland
Not the best, not the worst. Only complaint would be sometimes they close earlier than their posted time.
MO
Mona Lisa
Food was fast but having little kids at the register is un-nerving. R there child labor laws?
KR
Kristan Curtis
My husband and I drive 20 minutes to get to them. Best Chinese in the area.
JE
jessica cope
Very rude and they dont take discover.
AN
Andrew Richter
Great food , fast service !
A
A Private User
Good American-Chinese food.
MI
Mike Berube
Great food love this place
BI
bill walak
Great food!
EL
Elaine Boyce
Great food