Address: | 3312 W Broadway, Council Bluffs, IA 51501, USA |
Phone: | +1 712-256-2335 |
Site: | puertovallartamexicanrestaurant.net |
Rating: | 4.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–9PM |
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Dale Huff
WOW, where to begin! We have eaten here several times in the past and although the service was usually lacking the food and atmosphere were good enough to warrant return visits. Today was the worst I have ever seen this place and we will never go back again. They have changed the reception area so that if there isnt a hostess, which there wasnt, you can be completely ignored. I waited for 5 min. with out even an acknowledgement that I was there even though at least 2 servers looked right at me. I was the only one in line to be seated until a larger group came in and was mistaken for being with that group. It was explained to me that they were running behind and would I please have some patients with them. Not a problem for me. Our order was taken and at that time we were told that the machine that makes the chips was broken and that perk was not available at that time. disappointed but sometimes things happen. I ordered the Flaming Cheese Fajita, she got beans, rice, tortillas and Guacamole dip. We both had soda. My dinner with drink was $17. Hers was $12.50...... really, for beans, rice, dip and a soda. I might add that you get every thing she had with the meal I had ordered, the only difference being that I got meat with mine and Im not sure what the flaming part was but the plate was so hot the bottom of my food was burnt, black and hard burnt. All of this was on top of, and Im not sure if he was an owner or manager or just another server, not ours, but he was having a problem with another table and I could not hear the complaints from the customers but the server was being very loud and rude to them about the complaints and was complaining loudly about them as he walked through the room. At one time he explained that he nothing better to do then to make them happy. Again we will never go back.
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Shawne Zuber
I decided to give Puerto Vallarta a try because its just a few miles from my house and it had positive reviews online. Im adding another positive review to the many it has already received. There was nothing exceptional about the food, but it was very good (I will be going back). Its your run-of-the-mill Mexican restaurant, but the service was very good; fast. I am not exaggerating when I say it took them 5 minutes to bring my food out to me. I dont know what magic they have going on in the kitchen to deliver it that quickly, but the food was fresh. It was not microwaved. I love chili rellenos and they did it right. Looking forward to trying other items on the menu.
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David Clements
Food was great. Good flavor. Fair size portions. Fair price. ACCEPT ! I ordered chimmi a la carte. And it came whole dinner. And was charged for all the food is specifically asked not to get. The day waitress has so much makeup on she looks like a clown and aparrently it effects her hearing. As well she knows very very very very very very very very very very very little English. So learn Spanish in order to get ordering done correctly as Im sure shes not trying to learn English.
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A Private User
I was so very pleasantly surprised at this restaurant. The food was fresh fast and delish. I love mexican food but there are very few that really know how to make it...if you enjoy authentic mexican food, clean enviornment and just a wonderful dining experience please go here......it was my first visit but will not be my last...Thank you so much. (I even took a photo of my meal to show my family and friends)
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Edward Howard
My 5 vear old daughter had the easiest dish to prepair and didnt get her food untill almost 20 minutes after everyone else. needless to say , the food tasted like crap cold as i waited for my daughter to get her food. No offer to heat my food back up no offer for compensation and just a stupid look from the waiter. Will never go to this place again.
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A Private User
Everything is made fresh. Was really enjoying the home made tortilla chips when my meal arrived within 6 minutes of ordering. Thinking it was pre made, no! It was fresh as well and delicious. Alvarados food is a bit better, but you cant beat the atmosphere. Will be a regular stop.
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Richard Evans
I order three tacos the waiter didnt ask me what kind of tortilla i wanted and for 3.50 a taco no pico no cilantro just a plain taco definitely not worth the price even the taco truck provides cilantro and pico on the tacos and half the price
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Daryl Nitz
The word I heard most at this place is no. For example, Can I get a burrito with just meat, cilantro and onions. No. Mole sauce? No. Green sauce? No. Food is good, but lacks variety. It seems more of an Americanized Mexican restaurant.
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Rich L
Burrito came was very small, and I wasnt told there would be cheese sauce on it. No onion and cilantro available, and absolutely no custom order. Definitely this place is for gringos not mexicans. For shame. Smh. Margaritas OK though.
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Meribah Christensen
Excellent food, poor service. The food is fabulous, but doesnt quite make up for the lack of customer service skills. They are very, very nice - however, waiting on silverware, a check, your ticket, a refill - are all commonplace.
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Gloria Smith
In Omaha on vacation. Ate at this place first night in town, got food poisoning. Couldnt do all that we planned. Wasted vacation for my whole family. Also, 1 waiter on a Friday night. Would not recommend!!
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A Private User
The food and Service was excelent, I also love the fact that they are supporting various community programs such as our community college and hight schools. Try the ENCHILADAS SUIZAS they are amaizing!!!!
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Aaron Cole
Currently sitting in the restaurant now mariachis are way to loud Ive been waiting for my food for about a half hour now have not seen the server since I received my drink a very unpleasant experience
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Jessica Scott
Excellent food!!! Service isnt very good though. It takes forever to get someone over to you to order your food. They dont smile or have good customer service at all. But the food is very good.
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Megan Prater
Theyve really made alot of improvements at this new location. The foods fresh and tasty and the staffs always friendly and attentive. A great new addition to the West Broadway area!
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Bob Parsons
We had amazing visit, although understaffed, we had attentive service throughout. Would absolutely recommend the Alambre, one of the best dishes I have had in awhile.
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A Private User
This is our new favorite Mexican place in CB! The food is amazing, the drinks are great and the bill was surprisingly LOW! I am SO coming back.
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Tyrel Simpson
the food here is very good. venture out away from the burritos and you will not be dissapointed. the carnitas Verdes is amazing!
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Tattoo Manny Rodriguez
Awesome food, real authentic food! Its the officialnhang out now of the Heavens Saints Motorcycle Ministry Midwest Chapter.
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augusto Jacinto
They close at 10:30 and I was there at 10 and they said they had already closed their kitchen. Very unprofessional.
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Cesar Contreras
Food is good, but waiter had a terrible attitude maybe he does not like Hispanics even though he is mexican.
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Laela Williams
Always great service and the food is wonderful. The Chicken and rice soup with avocado is my fave!
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Bret McVey
Great food and flavors at a really good price range. Id highly recommend Puerto Vallarta!