Starbucks
| Address: | 3500 Williams Blvd SW, Cedar Rapids, IA 52404, USA |
| Phone: | +1 319-396-0074 |
| Site: | starbucks.com |
| Rating: | 4.1 |
| Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5:30AM–9PM |
Location
Photos 46
Reviews 50
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Christine Wessel
If i could give zero stars i would. I was being nice when i was ordering my coffee and when they asked if i wanted anything else i leaned over to my husband to ask him if he wanted anything, before i got a word out to him she rudley said "OK that will be..." due to her tone i got upset and told her that she need to wait for me to decide before trying to hurry me up, her tone got even uglier and she "ok then what do you want?" i then told her and went. Due to me being upset i said under my breath " what a b*****" not to her mind you but to myself. I get to the window and pay for my drink and food and as i was about to go another employee there ( not the same voice so i know it wasnt the same person) started to tell me off about not swearing in the line and i was being really offensive and as a customer i should be kind and nice to the people giving me coffee. I told her in that situation if your rude and curt to a person that means they will be rude to them and i never called this to her but under my breath so i wasnt directly yelling at her just the fact that she was snaping at me and being rude, when i as a customer did nothing, but the new person wouldnt let it go and kept yelling at me and said i should be more respectful...me not her employee. I honestly have never been in a situation where the server was rude and when i get my stuff i was told off for fighting back. Not only that but my drink when i recieved it smelled like finger polish removed, i was so sickened i had to dump the coffee out that and i was afraid to drink it. I will never go back there, and make sure to let people know as well. Being in customer service you have to treat the customer right, no matter if your busy, not busy, anything. Every customer must be treated the same in a nice and courteous matter.
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Jasmin Martinez
We were driving through on our way through from Minneapolis to St. Louis. The store was very clean and even though the drive-thru was busy, they still welcomed us inside. A barista named Jared helped us and even filled up a couple small cups of water for our cats who were traveling with us! He was so nice and went beyond the bare minimum in customer service that other coffee shops get away with! He even remembered to wish us safe travels on our way out! Great barista, great Starbucks location.
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Matthew Guyer
Worst location in the Starbucks chain. These morons have no clue how to use their own mobile ordering. I gave them 15 minutes before showing up when the app says itll be ready in 2-7 minutes, it still wasnt ready. This has happened every single time Ive ordered from this location. Theyve single handedly kicked my morning latte habit. I purchased a coffee maker and make my own drinks now. Avoid the williams/wilson location like the plague. What a joke
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Ashley Gaines
This particular location is extremely slow. We waited in line for 20mins to find out we could not get our drinks because they wont break 100s. All the other locations break my big bills. I had to drive all the way across town to get my drinks. I called today to see what they could do about wasting my time, and they did nothing. On the window there is no sticker saying they dont take big bills. I will not be going back to this location!
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Logan Crittenden
I rolled up on the joint at about 7:45 with cigarette on my breath and hate on my tongue. I was met by a warm setting, upon the walls decor was hung. The barista, Alexis, was kind and funny. We received our drinks, after an exchange of money. Sipping on our drinks our hearts were warmed. Our holiday libations upon our tongues performed. The music tickled.our fancy. With every beat, our feet turned dancy.
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Crystal Cramer
Overcharges for the drinks compared to the other Starbucks locations. I always get the Venti iced coconut milk mocha macchiato which is $5.62. EVERY Starbucks in town charges that price but this one will manually enter each ingredient in so they charge $6.89. The workers are not as friendly as the other location either.
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Penny Berry
Starbucks.. with an upgrade. Nice interior and outside seating. Eat in and out on Edgewood Rd SW. Love the reclaimed urban tables inside for seating. Very helpful staff. I do a 50/50 mix on decaf & caffeinated and they happily blended the whole bean mix and ground the pound! Great customer service.
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bryant waldron
Always good coffee. I go to Starbucks everyday and was buying a person a tall dark coffee and asked for a half cup refill and the girl said no because I did not have a card. My card was hacked and I pay with a credit card. Not nice to customers.
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Christi Herschberger
The line is always 7-12 cars deep- whatever time of day...and the staff doesnt seem to be capable of keeping up. Always out of stuff- one day it was coconut milk (actually for 4 days straight) the next it was hot venti cups
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danielle murphy
Starbucks are generally all the same, and this one is pretty good, except for some of its workers. One of the girls who works here was very rude and messed up my order.
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Sophoun Phon
Best Starbuck in town. All the barista are awesome. Who care about the 1 star other ppl give, Ill give it a 10 if I can.
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Aphea Imperial-Fletcher
They are friendly and fast. If i dont pick up my coffee on time and it sits there they remake it without a grudge.
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Jake Hill
Good coffee but drive through you can expect to wait up to 15 min most times. Super slow Starbucks
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Christopher Moressi
Given the cost, Theres other local places that have better coffee. The service however is greart
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Faye Dudley
Because they are friendly and we go there every day through the drive thru. They win to please.
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Jay Smith
I been here a few times. Never any issues. Friendly employees, clean establishment.
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Andrea Canon
Nice employees and fairly quick service despite their heavy customer load.
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Matthew Steen
Good coffee choices, fast service, pricey, overall thats starbucks
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Sharon Rodriguez
Friendly baristas, great food and drink, soft background music
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christopher collett
The staff is nice and I dont have to wait long for my drinks!
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Skylar Becker
Friendly, well trained staff; great coffee and fast service
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eric rash
what you would expect from Starbucks. Consistent experience
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Corey Stackhouse
Good coffee but was out of the 2 things we wanted to order
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Randy M
Small, no place to set up laptop ...not nice, just Good.
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Matt Leeman
Drive through continues to get slower and slower!
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Aylene Wallander
They watered down my drink cuz I asked for lite ice
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Andy Stern
The earliest opening coffee shop that I know of.
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Ryan Niehaus
Starbucks. Good as always. need I say more?
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Ilsa Barnard
Slowest Starbucks drive thru Ive been through
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Melissa Dice
Amazing coffee brews with superior service.
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Steve Huber
Coffees good as usual. Nice friendly staff
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jackie johnson
Lots of choices!! Always have new things
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K Parks
Cute Baristas there... If that matters
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Scott Netser
Consistently the best premium coffee
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Spring Briggs
The service was sooooooooo slow!!!
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Cody Laufer
Always consistent and always good!
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Heather Day
Its always very quick service :-)
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Julie Andresen
Not my favorite one but not bad
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Andrew Miller
I freaking love this place
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Brenda Sandburg
Consistently good product
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Annette Olney
Starbucks! Enough said
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Becky Samuelson
Awwww Starbucks!!!!
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Richard Stewart
A normal Starbucks.
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meshawn Rae
Great fast service.
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Christopher Claussen
Its a Starbucks
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Derek Hammar
Best Starbucks
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Larry Freeman
Loooong lines
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Dustin Bentley
Its Starbucks
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Taylor Riley
Good coffee.
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J JRP
Great.
