Taco Bell
| Address: | 1621 IN-44, Shelbyville, IN 46176, USA |
| Phone: | +1 317-392-6143 |
| Site: | tacobell.com |
| Rating: | 3 |
| Working: | 6AM–4AM 6AM–4AM 6AM–4AM 6AM–4AM 6AM–5AM 6AM–5AM 6AM–4AM |
Location
Photos 100
Reviews 14
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Damian Cole
I love Taco Bell it is probably one of my top 3 fast food choices but the Shelbyville Indiana location is absolutely terrible there is never less than a 20-minute wait in either the drive-thru or in the lobby and it doesnt matter if you were the only person in line or not you will wait 15 to 20 minutes from the time you place your order until you walk out of there with food Im not blaming anybody especially the employees Im blaming their management archetype and how they choose to do things you cannot hire people for bare minimum wages and expect premium quality work and craftsmanship pay your workers a little more and not I love Taco Bell it is probably one of my top 3 pack food choices but the Shelbyville Indiana location is absolutely terrible there is never less than a 20 minute wait in either the drive thru or in the lobby and it doesnt matter if you were the only person in line or not you will wait 15 to 20 minutes from the time you play sure order until you walk out of there with food Im not blaming anybody especially the employees Im blaming there management are type and how they choose to do things you cannot hire people for bare minimum wages and expect premium quality work and craftsmanship pay your workers a little more and not hire convicts and felons straight out of jail with a better quality of worker you will get better quality work I assure you
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Ariel Benfield
Went through drive thru, when I got home I realized, Mexican pizza was broken no, toppings and skimmed by the meat and the beans. I called, they said they would make another one, they were not happy about it. When i went back the second time I also got a Quesadilla...got back to the office...they jacked it up as well. I love taco bell but it is like this almost every single time I go there. Shelbyville Taco Bell you have long waits, rude staff, and I think out of my weekly visits to TB they get my order right maybe 1 a month. I only go back because I love Taco Bell...it just really sucks with all the inconveniences of trying to get my food.
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Jamie Tindall
Taco Bell is my guilty pleasure. Since this one is in the hometown, Ive been here quite a bit. One of my favorite games to play is going to this Taco Bell, ordering a meal, and then seeing what I actually get. I like about everything on the menu, so all of the surprises dont really bug me, but my wife is never amused. Also, I think time actually stops when you get into the drive through line. Ive waited in excess of 20 minutes with only one car in front of me multiple times. Why didnt I just leave? You cant. Once you are in line, you are committed because of the design of the drive through. Touché, Taco Bell.
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Jennifer Pardue
Every time I visit this location they either get my order wrong, or something isnt cooked all the way. My last 2 visits I ordered my favorite thing on the taco bell menu-the chicken quesarito. Both times the quesarito tasted odd, and not in a good way, and had very crunchy rice. The Greenfield location is far superior and I have never had any issues. Why cant you be like them Shelbyville??? Update: Still awful. Have complained to corporate. No response. This is by far the worst Taco Bell Ive been to. Rice should never be crunchy!
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Tierra Austin-Crafton
In the past six months, i have NOT received one order that was prepared entirely as ordered... The wait here is unreal, and Ive honestly had shorter waits at nice steak houses for freshly prepared food.... When a taco bell had to offer a hiring bonus to get the help needed to staff at their very minimum, they typically ONLY hire friends off current staff members, and they never seem to stick around very long, they might want to consider their current route and establishment
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Bryan Watkins
I have been coming to this location for months. When I worked 2nd shift at Honda this place was pretty much the only option for late night food. The staff is always friendly no matter what time of night and the food always seems fresh. Of all the taco bells Ive been to, this is my favorite. Sometimes the drive thru is packed and moving slow but thats just because no one wants to go anywhere else and im never there for very long but Im a patient person. I wouldnt change a thing.
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Michael Sproul
it is pretty bad when you have to leave the town you live in to go too a taco bell. the only thing worse than their service is their food. i keep thinking that things will turn around but it looks like comments and complaints fall on def ears.the bottom line.... BAD FOOD,,BAD SERVICE,, AND NEEDS TO BE CLEANED, employees just stand around and do nothing.. today after waiting for someone to come take my order she just stared at me.. i guess it will never change
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Wolf Herzen
Good food in a way good service for the people they got there always under staff people friendly and every day there hiring I dont think I ever seen them take down now hiring sing outside and inside the restaurant and they cant keep anyone to stay there 95% of the time there 1 person doing windows and freezes drinks and the manager taking orders and cleaning up the lobby there so under staff its a wonder you dont wait 30-40 minutes for your food
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Dayna Burford
The day shift I would give a 5 stars. They are quick, curtious and clean. Night shift I would give 1 star. Very sloppy looking. One staff member is always sagging and pulling up their pants with their gloves hand and then goes back to making food. No matter how slow the night shift is they always mess up my order and then look at me like Im ridiculous for saying something. I wont even go in during the evenings anymore. But good job day shift!!!
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Gretchen Petro
They mess up orders every time I go here, but theyve always fixed it with an apology and friendly face. I have it 3 stars because when Ive had to drive back due to receiving the wrong food not much was done to make it right. The female manager with short blonde hair is great and shes on top of things.
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A Private User
Ive always liked Taco Bell but this one isnt one I would come back to. Of what we ordered (to go) about half of it looked a day old and the nacho chips had no crunch and were very stale. Maybe there hadnt been much service on this day but that is still no reason to have poor quality food.
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Aaron Lucas
Too many times ive come to this taco bell location and theyve been closed before their hours say they should be closed. Open til 4 through the week and 5 on friday and saturday? Give me a break. I show up around 3 a lot of the time and theyve already shut down, its really disappointing.
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April Knight
My nephew went throught drive thru at 2:30. Then went back for me and the wouldnt answer the intercom @3:20 a.m.? Then when they went to mcdonalds beside taco bell there was an employee standing in the drive thru window. This taco bells crew is poor at the C H A M P S
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jessica petree
There was nothing to like about this location . the food tasted nasty, it took 20 minutes for 2 soft tacos . very poor service.. Managers didnt want to do anything to make it right . will not come back to this tacobell .
