DQ Grill & Chill Restaurant

1 Triangle Dr, Sellersburg, IN 47172, USA

Address:	1 Triangle Dr, Sellersburg, IN 47172, USA
Phone:	+1 812-246-5221
Site:	dairyqueen.com
Rating:	3.1
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–10PM

Location

Photos 77

Reviews 20

Kelsey Burton

We go here all the time and usually never have a problem. Well, today we went at about 11:30, and went through the Drive Thru and ordered a $5 lunch, and asked for 2 chicken & gravy biscuits. When the worker replied "we dont have them" We said "oh its past breakfast, sorry" and the worker says "Yup". He was being very short and rude when he told us our total. We pulled up to the window which took about 10 mins with one car in front of us, and when he opened the window he just handed his hand out for the money and didnt say a word. I asked him "do you hate your job" he replied with "yup" I said "I can tell, because youre very rude and short", and he slammed the window in my face. Opened it back, gave us out change and drinks without saying a work. About 5 minutes later he opened the window with our food, again, not saying a word, tossed the bag at me, and slammed the window. Didnt give us our sundae or anything. I walked inside to talk to the GM, and waited for 20 minutes to talk to her because she was "busy". I never ended up talking to her, called the store 3 times and got no answer. HORRIBLE EXPIERENCE.

Theo Pitner

I visited this Dairy Queen a few weeks back when I was flying out of the area. I ordered my meal and waited but while waiting I noticed there wasnt any cook in the kitchen. Almost 10 minutes passed and then some guy and girl came in the front door. The girl stayed at the counter bsn with the girl that took my order. The guy appeared in the kitchen. He pulled off a pullover while standing in the middle of the kitchen. He tossed the pullover under the counter then patted down his scraggly hair with his bare hands. He then went over and started throwing buns in the toaster without washing his hands. I ordered some food that needed to be deep fried. He couldnt pull the package open that it came in so he used his teeth to pull it open before dumping in the fryer. Pretty much grossed me out so I tossed the food and went to McDonalds. It pissed me off but I guess I ripped off my company because I expensed it so I did not feel the loss. I used to be a huge Dairy Queen fan for their burgers but this has put me off from it even in my home state.

David Carter

One time I went my wait was an hour, they messed my order up after that. Not much bugs me, but an hour wait! I gave them a few more chances and the order always got messed up, and it took awhile. I didnt go back for months, maybe a year. This place was very understaffed and they couldnt keep people. Last time I went it was very fast and accurate for once. I still wouldnt stop here unless I have time to wait, just in case.

Julieanna Paro

My visit was not what I had hoped. I ordered something and it was left out of the bag so my order was incomplete when I got home. I shouldnt have to check the bag to make sure everything is there. Also the food was just tossed in the container so it was mess to eat. Very disappointing. I pay good money for the food I order and I feel like the quality of service and food I got was totally sub par for sure.

Marilyn Buffin

If you can drive to the New Albany DQ on Charlestown Rd...Do because the DQ here in Sellersburg is THE WORST DQ weve ever been to. We usually just drive to the New Albany store even though this is just a couple blocks from our house. Rarely do they get your order right, long wait times, poor service, store is unsanitary/dirty, occasionally they get a friendly employee but not often.

Tonia Cook

Drive thru speaker is always broken! I have to drive to window to order. Happens often, please fix! Other than that, its a good place. Update....sat at drive-thru speaker waiting to order for at least 10 minutes, I even said hello to make sure it wasnt broken again. I was told to hold on. Finally drove to window to order. Ugh....so frustrating!

Jonathan-Emily Powell

Water dripping on us from ac vents above. Mold in ceiling and vents. Cold food before we even sat down. Food all over kitchen floor. Manager Natalie has a pissy attitude. My worst dining experience in Indiana ever. DQ corporate this store needs to be closed immediately its representing your company heritage all wrong!

Hommes Desprit

Somehow the crew here cant quite get it right for several years now. I live just down the street and I eat here every 6 months to make sure I dont eat here for another 6 months. This place always seems a bit dirty.. If you are planning to get anything more complicated than ice cream, you may wish to go somewhere else

Queen of Oz Of Oz

Service was not adequate in the least. No other customers when I went in however I stood at counter for 7 minutes before I was approached by an employee asking for my order. Have screwed up two birthday cakes. Do NOT recommend this place at all.

Texasseamstress Spriggs

I spent 12 minutes in the drive-thru today even after the car in front of me waited in line a while too. I went to the window and a dumb girl gave me a stupid look and I drove off. The worst fast food I ever saw!!! It was 12:12 on 7-10-17

Cheryl Graham

SO many choices... I could be there all day just feasting until Im Ill & still not get through all the wonderful choices! The prices are a little higher than most places, but you are, partly, paying for the higher quality DQ name.

Nad Fink

When I went through the drive through, their credit card machine wasnt working. They made me food and tried to run my card. The card didnt go through. They basically gave me a free breakfast! Very nice of them.

A Private User

One time me and my family ordered burgers WITH NO MUSTURD. We repeated it 2 times and they put extra musturd on our burgers. We never went there again. Unless i wanted the the oreo blizzard. Those are delicious

Catherine Feaster

The service is wonderful, the food comes up pretty quick. I came during breakfast hours. Even though they forgot my bacon, she brought it right out. They also bring your food to you there, its nice.

Benny Alvey

VERY slow! We waited 7 minutes at the speaker in the drive through before someone took our order and another 6 at the window for 2 blizzards. We were greeted with the price and here you go.

Joshua Hall

Completely incompetent staff. Wrong order. No communication when there was a delay. One star because I was able to get a refund. Best part of the whole experience.

Terry Lynn Simmons

I waited for them to refill the syrup cartridges in their coca cola dispenser and the girl doing it used HER TEETH to pull the seals off the refill cartridges!

Dustin Mann

This place is disgusting, we ordered an ice cream cake and there was clumps of hair in it. These people have the service too. DO NOT GOTO THIS ONE!

Kiiann Kiefer

Their service is always quick, theyre nice, and the food is good. I have a few things I like from them but I cant beat the chocolate soft serve.

Michael Johnson

There were alot of flies and rude workers. Waited 18 mins for a chicken strip dinner and my brother waited 16 mins for a large french fries