China Kitchen
| Address: | 833 Tillotson Avenue, Muncie, IN 47304, USA |
| Phone: | +1 765-282-9199 |
| Site: | chinakitchenmuncie.com |
| Rating: | 3.6 |
| Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–11PM 10:30AM–11PM 11AM–10:30PM |
Location
Photos 17
Reviews 11
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Power Dyne
This place is fantastic! I have never had a problem with food or service here, and I eat here often. There have been couple of small hiccups with an order here and there usually due to being extremely busy, or miscommunication. It has always been handled quickly and professionally. To the comments about finding cartilage or other animal product in your food:Well genius, youre eating a dead animal, of course there might be bone or cartilage in it. To the preposterous comment about not having sauces put in your bag when you went to pick it up? Well there, Copernicus, you might notice a TOWER of sauce packets, tea, plastic ware, napkins, Fortune Cookies, salt, and pepper just to the right of the counter... It takes all of 10 seconds to use your booger hooks to grab some and toss it in your sack. To those that whine about service being less than hyperspeed: You do realize that every item on the menu is made to order, not precooked and staged, right? This place is one of the busiest Chinese take-outs in town. If you have ever spent more than a few minutes in there, you would begin to understand the sheer volume food that moves out of here. Mistakes happen, but people tend to forget that when they are impatient, boisterous, rectal pustules; slamming their debit cards into the faces of bewildered Chinese Americans Trying to make a buck while feeding you... Lighten up. Its not Spago, its not the Brown Derby. Its a mom and pop Chinese take out.
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Kara Lephew
I gave them 1 star because thats the lowest that is available. Almost every experience with them for delivery they are rude and God knows they dont know the meaning of fast when it comes to food. We only have ordered from them in the past as a measure of last resorts, tonight was the final straw. We wait an hour for our food and when it arrived it was all over the inside of the bag. Upon calling them and asking for a manager we were told the manager was too busy to talk to us so we told the kid on the phone what happened and they all started yelling at one another in Canontese or Mandarin, not really sure what they were yelling but then I was told to bring the bag back to them exactly as it was. I told them Im 7 and a half months pregnant and the reply I got was, so you cant come out? I then told them what they could do with themselves and their business and Ill never ever order again! Heaven forbid they mess something up because they will refuse to correct their mistake for you.
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Jillian Cataline
This was my first experience with China Kitchen. I called in to place my order and the lady said thank you and hung up before even telling me how long or how much. When I went in to pick it up, there was a nice man there but the woman was crabby and preoccupied in a conversation. She paid me no attention other than to run my credit card and give me my food. I did not feel like my business was appreciated. The food was just as bad as the service. It was very bland. I ordered Hunan Chicken which has a very distinct flavor and is supposed to be spicy. It wasnt even close to how its supposed to taste, had only broccoli and green peppers (its supposed to have a variety of vegetables) and was not spicy at all. Also, we ordered Beef LoMein and it was pretty bad too. Again, it was very bland and dry. The egg roll was dry and gross. They did not include any sauces in my bag. I will never order here again. Yuck!
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Charles Payne
The was really rude Called and order gave them the telephone number they said they will call when it get here hour and a half went by called them back asked them weres my food they said they called and a guy answer the phone and said we didnt order anything and they called the wrong numberand when I told him that it was the wrong number they got crappy with me and hang up the phone and I called and ordered again some other day and they wouldnt deliver because of the telephone number that I gave them and They stayed they didnt want to deliver I was talking to and employee there and she was rude too
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Holly Chance
The customer service is lacking, but I have always been impressed with China Kitchen. So many times I have ordered from other asian food places to find the food overcooked and drowning in sauces. The steamed vegetables at China Kitchen are always crisp and vibrant in color, and actually taste like they are supposed to. I love how they offer the diet dishes, with the option to have sauces on the side. The portions are so generous, my husband and I share a meal, and each of us are able to season it to our own liking.
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Matthew Kelsay
This place is pathetic! I tried there food once and it was terrible, so I decided maybe it was just a bad first experince so we went to eat again and was worse than before. So I decided what the heck third time is a charm so I was gonna just order delivery since the weather is dull. I was a whole .38cents short of spending $10.00 on one person and they refuse delivery. Like I said this place is pathetic excusse for Chiniese food. I will start going back to Tip.
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Saral Lama
Ordered Chicken fried rice, got vegetable fried rice. I thought, everybody does mistake and delivery guy had already gone so I ate it. Second time same thing. And third time, I asked delivery guy to wait and checked the food and it was vegetable again (peas, onions , carrots but no chicken). I was hungry so I ate it anyway despite being wrong order. But seriously, dont expect to get right order from them. Dont think odds will be in your favor.
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Katie Daggy
Will never eat here again due to service issues. Ordered online delivery and did not recieve the two drinks I ordered. Called them about it and worker said is it okay if we give them to you next time to which i replied no, i ordered them for a reason. I would like them now. I was told it would be 20 to 30 mins, its 50 mins later and still nothing. The place is 1.5 miles from my house, they could have walked it here by now. Horrible service.
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Elly DeVoss
China kitchen is by far my favorite Chinese place in Muncie. The food is always good and the service is great. As long as you understand going in that they are busy and their time is not yours to waste, that is. I tend to be a picky eater and they have always been very accommodating with changing things. Also, their portions are HUGE. Always enough to share.
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mark rigney
Very Rude Manager. First they got my order wrong then after they finally admitted they got the order wrong they said they couldnt re deliver the correct order unless I paid for it to be corrected the had the gull to remind me to tip the driver also.....I already gave them a 5.00 tip..... well steer clear of this place folks I know Im never going back
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A Private User
The food is ok (read: cheap chinese food), but I was literally phone stalked by a woman there when I was running behind to pick up my food (by 10 minutes because I had to get my child from daycare). She called four times and yelled at me over the phone. Cheap shouldnt mean you arent paid to have manners.
