Address: | 205 W Day Rd, Mishawaka, IN 46545, USA |
Phone: | +1 574-252-5432 |
Site: | hooters.com |
Rating: | 3.8 |
Working: | 11AM–11:30PM 11AM–11:30PM 11AM–11:30PM 11AM–11:30PM 11AM–1:30AM 11AM–1:30AM 11AM–10:30PM |
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Nikki Walker
My husband & I took our kids here this past Saturday evening. This wasnt our first time here, Id say we go a couple times a month. Our kids love it here. Our two girls who are 7 years old are obsessed with Tiara, which is an amazing waitress. Every time we suggest going to eat at Hooters, they scream of excitement to see Tiara! Leah is a great waitress as well as Dara. Unfortunately our evening Saturday was a disappointment. We arrived shortly after 7pm. The place was slower then usual. Lots of open tables. We got seated right away which normally theres a wait. After waiting about 15-20 with still no waitress, I decided to ask a hostess who our waitress was. About five minutes later a manager, didnt get her name..came over to take our drink order. We placed an order for 24 buffalo shrimp as our appetizer. Then our waitress named Jenna (who was standing there the whole time by the manager as we took our drink & appetizer order) came over to apologize and said the hostess didnt let her know she had our table. She asked if we wanted to order dinner and we said that wed prefer to wait until after appetizer came out. While waiting with our 3 children, I noticed tables of 2 or even tables of 6 that were seated after us were receiving their appetizers, even their dinner. A table behind us of 6 were finished eating dinner before our appetizer even came out. I was shocked at that point and extremely irritated. Not to mention our waitress had walked by us at least 12 times without checking in. I finally got up after waiting an hour on our appetizer, found our waitress and told her we wanted our check. She stated she didnt know we ordered an appetizer since the manager put in the order, lets not forget we even told her wed like to wait to order dinner until after our appetizer comes out. She came 7 minutes later and brought our check apologizing stating the manager will be coming over. Now Im not one to complain, but with as slow as it was in there, arriving shortly after 7pm and leaving at 8:45pm without eating a thing..thats absurd. Our kids were extremely disappointed, they love the food here. I hope the next time we bring our kids here, itll be managed more properly, cause wow.
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Dirk Diggs
this place is a sad excuse for a Hooters, Ive visited this restaurant numerous occasions hopeful they would turn it around, but every time its the same story, the majority of waitresses there have a lack of awareness, show little attentiveness for guests, they dont up sale, and just lethargic. I wouldnt be shocked in the Franchisee is upset sales figures arent what he/she expected they should be..The management team there have no control, or idea how a Hooters should be ran and operated and it shows, letting food brought to tables I wouldnt even let my dog eat. Its really sad to see this place in the condition is it. This location IS NOT selling the experience, food or service that a HOOTERS should be. I feel bad for the investors.
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Whitney VanSandt
My family and I have been here a few times, each time weve left disappointed. Tonight we had to order our beers three times before they were brought to us. We ordered three meals, each meal was served at different times. Our bill was wrong. It took about 1.5hrs from start to finish on a slow late evening Monday night. We wont be going back.
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Byron Guerra
I sat at the bar and my bartender was Linsley and she was awesome. Her service at the bar is above all else. Shes hot and very attentive to all her customers. Would def eat there again. P.s. I recommend the the smoked habenro and garlic wings tossed in traditional hot sauce with Miller lite!!
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Macey Royer
We came to dinner and they messed up all of our orders and then when they came with the right ones they werent even done. very unpleased with the service aswell, the waitress is not very attentive nor very nice. this has been by far the worst experience my family and I have had at a restaurant.
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Andrew Miner
Absolute terrible experience. Food was cold and all of the orders at the table came out one at a time. Beer orders and sizes were all wrong. Manager was very inappropriate when he began having an attitude towards my sister-in-law. We will never go back to any Hooters again due to the Manager.
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Robert Sylvia
The restaurant has been remodeled it has a nice clean look, the food was hooters food, great wings and a pretty awesome sampler platter. The servers were great, and what a change from 3 years ago, all beautiful young ladies. My wife and I really enjoyed our lunch date.
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Jackaline Hurrle
Hostess basically took care of out table while our waitress was no where to be found it took an hour for us to get our food....our appetizer came outo the same time as our meal and was undercooked. Highly disappointed when it is my first time here.
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Chuq Jackels
Slow service, order was wrong, did not take care of us after waiting 45 minutes for our food and the order was wrong, manager said it only takes 5 minutes to make more, not sure why it took 45 minutes to get our food. They were not busy!
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nick potgiesser
Most people dont go to hooters for the food. This hooters is the exception! Take a look around and youll see why. Also, the food is sub-par. Keep driving unless youre in high school. Creeper.
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Nick Stasiak
It seemed like every drink I asked for, they just so happened to be out. And I thought the waitress forgot about me. On a positive note, the cajun wings were perfect, and Im a honey bbq guy.
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Aj Hart
Went for a bite to eat before a movie and it turned into a disaster. Took almost 20 minutes just to get water served. Manager did take care of us though, hence the 3 star
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Nerds Eye Films
The name definitely describes the experience. Was pretty crowded so not much service. Make sure you get a good seat at the table so you can see. Also great for children .
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Anthony Colarusso
Lindsey was great at the Bar working service. Just awful were the other 2 bartenders. 5 guys at the bar and you couldnt even get a drink or a correct food order.
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Brayan Espinoza
Food is not bad. Service was continental drift slow. Our server didnt give the best service. Place has a good look to it, but I dont know if Ill come back.
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Matthew Johnson
Service was good, but got jacked on the over priced food. Save some money and go to Wings etc or BWW. You can thank me later...
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A Toaster
The greatest family restaurant. The sight seeing here is great. Make sure to tell your family to bring their binoculars.
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Dan Beaird
If they could make more than a tap drink Id give 4 stars. The lack of a full bartender is the downfall of this place.
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Can0fs0da 12
They dont hire men and this is a sexist establishment. Dont come here if you are a man. Food was ok though.
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Kasey Younce
The hostess wasnt overly friendly, but our waitress was very nice and our food was hot and quickly served!
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yogi unicorn
Food is terrible drinks are OK the cook sucks dont go there least you want a hot frozen meal.
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nicholaus B
I dont care what anyone says about the clothing of the servers. The wings are awesome!!!
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Don Perkins
Decent food, ok service. Miss the old business model. Something is just missing.