Address: | 3341 W Main St #3, St Charles, IL 60175, USA |
Phone: | +1 630-443-1664 |
Site: | taphousegrills.com |
Rating: | 3.8 |
Working: | 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–2AM 11AM–2AM 11AM–12AM |
AS
Ashley Dixon
My boyfriend & I decided to try this place out for the first time after we left our ultrasound appointment across the street, and we were both really happy we did. We were the first people there, since we got there about 15 minutes after opening. The server was really nice, attentive, and helpful with recommendations. I wish I could remember her name (sweet girl with braces). The whole menu looked awesome. I had such a hard time deciding what to order that she had to come back 3 times to see if I was ready (but she never seemed bothered by it). The food was excellent, I definitely recommend the wings with their signature sauce (again, I wish I remembed the name!). The 40 beers on tap is pretty cool, I cant wait to go back once I can drink again. Once we were finished with our meals, the manager came up to the table to ensure our first dining experience there was enjoyable, and handed us some complementary appetizer cards and pint glasses. That level of guest service impressed us, and weve both been in the service industry for many years. We will definitely be back 10/10.
LO
longandlowscott
Ive been here several times. Good cold beer and lots of choices. TVs tuned to many different sports. Service has usually been fair to good. The last experience wasnt so good: Bald guy behind bar waited on me, (beer and food), wiped the sweat off of his head with beverage napkins and never washed his hands after... then served my food! Silverware wasnt brought to me until I asked for it, and it was unwashed. When I told the waiter, he said he would talk to the night time servers (whom I guess is responsible for rolling silverware into napkins). Ill give them another chance someday, hopefully someone will train these guys...or maybe they will read this. Its a good location, so I hope they figure it out.
JO
Jon Garrett
Must update my visits. Here today (9.13.16) and they have new HH specials which include $3 drafts and $5 aps. Love your place. Awesome. Stumbled in here following 25 miles on heavy mountain bicycle. All I can say is you all have a nice place - with good food and beers. Well "good" doesnt do you all justice. Everything I have had here from the curds to fish/chips have been excellent. Your staff also is far beyond the average folks on finds at most places. Rock On!! See you all again soon. Oh and great place to recover from time in the saddle.
SH
Shane Perreault
The Servers and Bartenders here and incredibly rude, even though the food is good, I would not recommend giving this business your patronage, because they have no appreciation for their paying customers. Went in on Friday night and sat at the bar. Do not know if this is a result of poor management or poor workplace culture, or if the bartender working that night was taking her bad day out on the customers. One things for sure, no matter how good the food is, theyve lost my business forever.
MI
Mike Banta
Food MEDIOCRE AT BEST !!! We had 4 Napkin pulled pork Nachos and Grilled Tialapia with garlic smashed potatoes. Pork tasted like a leftover Sunday roast,and the Chipotle?? sauce was all glopped in one spot- had to ask for side of salsa to add some flavor. Garlic potatoes..? Couldnt taste any salt or butter, let alone Garlic.. Had better looking salad from a bag ! No water at table. Had to borrow salt and pepper from another table Service was very good ! Beer selection EXCELLENT!
NI
nick hiebert
This place used to have great beers and good service. The beer menu is nothing like it used to be. I waited for 15 minutes with no service went to the bar to place my food order and to get a drink. Server put my beer onc the table didnt say a word, the beer had a fly in it no joke picked it out. My food came fries were ice cold I handed them to the server he agreed they were cold and I received a new order. This place has gone down hill.
JE
Jenaka Kotowicz
First of all I had to wait for 20!!!!! 20 minutes to be seated Then I had to wait another 10 minutes to get my drinks put in!!! It took another 5 minutes to get my drinks. Then it took another 5 minutes to place orders. Then it took 20 minutes to get my food. Then when I finished the waitress didnt give me my bill for 15 minutes. I dont think I will be going there again.
B
B Dub Chicago
I was just there 5 minutes ago, never been there. Just wanted a beer. Not a soul was in there except two guys and a chick. The two guys were obviously he managers and working on their computer. Not one of them acknowledged me. Then the girl just sat down and looked at the TV so I said I guess no one works here huh okay thanks and left. Thats very strange..
AN
Andrew Granger
They had two exact same meal names on the menu and when I ordered one of them I ended up receiving the wrong one and more expensive after pointing to the right one on the menu. Boneless wings had almost zero sauce on them.
FR
Fran Szatkowski
I came to tap house last week and had a wonderful experience. My server Gwen was very nice and the food was excellent! Also, they had a great selection of beer. :) Great service and nice environment
JO
John Porter
In the area - stopped by and had a massive order of loaded Mac and cheese with bacon. Service was decent. This place would probably be great for dinner or drinks, but not bad for lunch. Try it!
RO
Robert Parks
Food came out fast as was quite satisfying. However we sat at the bar. The male bartender was slow greeting us almost 5mins. There were only 6 people in the place and we were 2 of them.
DA
Dan Drzyzga
It started off well with us being seated. The drinks came timely. Food took a little time and kids menu was not current. Then we got forgotten about. We waited over 10min for the check.
DA
Dan Burgess
This outpost of the local restaurant chain has the usual Tap House Grill offerings: good craft beer, creative food, and a fun festive atmosphere. Plus trivia on Wednesday nights at 8!
ST
Stiven Alvarado
BEST WINGS/FRIES I HAVE EVER TASTED ! Way better than buffalo wild wings and wing stop ! Went on a Monday and got 10 wings with a side of fries for only 6.50 ! Extremely Satisfied .
KY
Kyle Buckheister
Rude sever. After seating our selves at a high top in the bar area and ordering a drink at the bar we waited over 20 minutes with out a server coming by to take our order.
KE
Keith Welker
We came on an understaffed day due to a staff member not showing up, but the food was good and they comped some of our food. Bloody Mary was excellent as well.
CA
Cathy Metcalf
Yuck! Food was subpar at best and service was worse. First and absolute last time we will give them our money. Also very over priced for quality received.
XE
xender91
Saw atleast 5 green flies.. first time i see flies in a restaurant.. place should be shut down.. the one in Palatine is much better..
PH
Phil Magnone
Food and beer selection were great. Pretzels and beer cheese were really good. Dry rub wings were excellent (try the 5 spice ones).
AL
Albert Kon
Drinks OK. Skirt steak is frozen, microwaved, and grilled. No bueno. Also, giardenera on arugula salad? :|
KE
Kelly Sluis
The farm burger and cheese curds were absolutely delicious. Great service and great drinks.
PA
Paige Hovious
First time here tonight and the food and service were excellent! Definitely coming back!!!!