Taco Bell
| Address: | 1501 River Oaks Dr, Calumet City, IL 60409, USA |
| Phone: | +1 708-832-9371 |
| Site: | locator.tacobell.com |
| Rating: | 3.2 |
| Working: | 7AM–3AM 7AM–3AM 7AM–3AM 7AM–3AM 7AM–4:30AM 7AM–4:30AM 7AM–3AM |
Location
Photos 100
Reviews 27
KI
Kittiegoespurr Xo
They got my order wrong 4 times... FOUR DAMN TIMES. I Understand once, maybe even twice but FOUR????? I ordered 3 breakfast crunch wraps, NO MEAT, but everything else on it and a large ice coffee coffee cream and extra sugar. The first time I got 3 bacon crunch wraps and a large hot black coffee. Second time I got 2 crunch wraps one bacon one sausage and the same large hot black coffee. Third time I got only 2 crunch wraps, done correctly but missing a third wrap and my coffee. Went up to the counter for the FOURTH time and asked for my crunch wrap and my large ICED coffee with cream and extra sugar. The people in the back had the audacity to say "shes up here again". Yes I AM UP HERE AGAIN because apparently my order is so difficult that no one working there can get it right. And yet I STILL remained polite and courteous, because #1 I was raised to always be respectful and #2 maybe they were having a bad day. I asked for my remaining items and went back to take a seat. They AGAIN gave me 1 large hot black coffee and just threw ice cubes in the styrofoam cup! That is NOT an Iced coffee. I was FED up at this point, it wasnt even busy. I used to work in fast food and it is not that hard. There is no good explanation for getting my order wrong 4 times and still acting like IM inconveniencing YOU, when in reality its the other way around. This is by far the WORST Taco Bell I have ever been too. Teach the employees some manners and how to listen and pay attention. I will not be spending my money here, and I will tell others to avoid this location at all costs.
WE
We Fix Phones
Waited 45 min in the drive-thru, only to get my order wrong. Then i went inside to speak to the manager, took manager 13 mins exactly to come out. Manager came up front, took the order back, gave me my money back and walked away, without saying a word. I called the manager back very politely and asked why he did that, the only answer he can give was, everyones order is wrong and our entire crew is new there is nothing I can do. The manager then turned around and walked away again. I wasnt the only one standing there, there were 3 other customers with the same issue. Avoid this Taco Bell at all costs.
LA
larry stackhouse
Terrible, slow service! They dont even remotely care if they have customers or not they just want you to go away so they can sit around smoke, eat and talk. I pay for extra cheese on tacos but dont get it, and most of the time about 80% of the tacos are empty with just a sprinkle of beef, and lettuce at the bottom. Oh and one last thing I am not making this up this actually happened the last time I went there tell your barely literate, obese, drive thru worker to not hold up my food so she could flirt, not interested at all!
BR
Brandon Weathers
Staff is rude asf have you standing there for ever. Never have sauce out and when you ask they dont even look your way they shoot out a quick answer and then go back to their convo likes its more important. Service sucks food questionable cant ever get a meal right and restaurant in poor condition I have been coming here for years I have Never seen it clean and when I go through the drive thru horrible.
RA
Randall Caldwell
Pulled up to the drive through at 1:30am aware that they close at 2am. Nobody serviced me. I sat in the drive through almost a good 10 minutes scrolling on Facebook before deciding to pull off. There was a worker in the lot talking to somebody in a car a good amount of the time I was waiting and when she went inside I still received. I service.
AN
Antwanette Ingram
Very poor customer service they always say thier out of stuff when thier not because they dont want to make it especially at night. And the drive thru seems always slow. Make sure to check your order before you pull off because it will be messed up which it shouldnt for as long as they have you waiting.
TA
taniyah parrels
Cashier was laughing while taking my order in the drive thru and when I got my order it was incorrect and I was missing something from my order also. While pulling up to the window another cowoker was leaning over on her phone cracking jokes and giggling with the cashier. (Her name was Patricia .O)
JE
Jerome Hudson
Terrible slow service! Almost as if they dont want you to come in and spend your money there! Ice machine broken on the hottest day or the yr! I can go on and on!!! Beautiful building but ugly costumer service!!!!! Wish there was a option for only one half star!
CA
Carolyn Rodgers
Disrespectful, rude, inconsiderate, drive-in staff on july 12, 2015 before 7:30 am. Male employee comes out to laugh in your face while female on headphone ignore your question, then change your gender verbally when another vehicle drive-in.
EN
Enchantra Phelps
I like stopping by this Taco Bell. Sometimes the drive-thru line can be long but theyre fast and efficient. The food is one of the best taco bells quality Ive had in the city of Chicago.
DE
Delisa Cooley
The slowest fast food restaurant I ever been at waited 15 minutes to order your food and then waiting another 15-20 minutes just to get your food slowest restaurant ever been in my life
IE
Iesha S.
I dont go to taco bell often and I see why the wait was like sitting in a doctors office and I had to tell the cashier my order at least 4 times and he still forgot to add my soda
ES
Esteban Gutierrez
Ive been here at least 15 - 20 times, and 100% of the time at least one item is missing. Ive spent at least $30 on food Ive never received. How fun. :)
DA
Darrin Bolling
Screwed up all my food. Black bean burritos arent that hard. All rice no black beans, I was mad and so was my girl. Never going again
JA
Javier Cano
Waited 25 minutes on 3 regular tacos. Then my order was given to someone else . Had to get a refund didnt want to wait any longer .
WE
Weston D Law
Really bad customer service. The manager seemed liked he didnt want to help us and encouraged the employees not to do their best.
JA
James Martin
If you dine in, prepare to wait an inordinate amount of time for your order. They cater mostly to the drive through customers.
PA
Patricia Houke
Its a shame that I would have to go so far from the one thats in my own neighborhood just to get good service
TA
tammy billingslea
Ordered online, order wasnt ready, tacos in the bag werent wrapped completely, missing items from my order
KI
Kitwana Brown
They couldnt break $100 bill and the manager has a stank attitude. The service is slow as heck!!
DA
David Kincaid
Over 20 minute wait for a order of Crunchwrap and a quesadilla ridiculous never go there again
MA
Mariana G.
It was horrible, they didnt greet at the window & just snatched the money out of my hand.
LU
luz galvan
Waited about 25 min for our order and we were the only ones in there, then food was cold.
LI
Lichaun Trotter
Long wait, they were also out of the item I wanted to try but otherwise Love Taco Bell.
DA
Dan Dhug
Every time I come here, the drive-thru is slow. But at least the food is good.
MI
Michael Guder
Decent location but nothing in the drink machine worked correctly.
AL
Alonzer Kendrick
Please dont waste your time and effort, last eat somewhere else.
