Address: | 2035 Towne Lake Pkwy #100, Woodstock, GA 30189, USA |
Phone: | +1 770-592-5529 |
Site: | starbucks.com |
Rating: | 3.9 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5:30AM–11:30PM 6AM–10:30PM |
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Craig Osborne
One of the worst Starbucks Ive been to and unfortunately with it being walking distance from home its too convenient to boycot. The big issue is customer service!! I continually use the app to order ahead. Most times my order is on the counter but getting an associate to acknowledge you and get my order is the big issue! Other locations leave the orders on the counter where you can walk in and get them yourself. Others at least say hello and ask how you can help. 9 out of 10 times youre better off just ordering on site as youll get better service. Terrible & unacceptable! Theyre usually out of add ins too such as cream, sugar, cinnamon, stirrers, and those things. Again, getting attention to have these filled is impossibly difficult. Improve your customer service and this location would be 5 stars like most others.
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Brittany Peardon
Terrible customer service I ordered my drink drank half of it noticed there were ants in the bottom of it then I took it back the girl that was at the window shook it so she couldnt see the ants the manager came to the window and seen were there were ants and gave me my money back!!! NASTIEST Starbucks ever.
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Misty Combs
Tend to run out of featured item ingredients but I continue to go to this location just because the staff is awesome. Seem genuinely sorry if they are out of an ingredient and always friendly, unlike some other stores nearby. Thanks for being top notch guys.
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Matt James
One of the friendliest and quickest Starbucks I have ever been to. They know my wife by name and know her regular order. Havent had a problem there yet in over two years of patronage. Food is always hot and orders spot on. Looking forward to the next time!
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Keith Hall
It seems that more and more the staff at Starbucks spends more time talking to each other instead of the customers. I am not asking for a relationship, just be friendly to the customers
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Cheyenne Murphy
Baristas are rather slow at making drinks and drive through is extremely slow. They run out of product too quickly. Other than that, the drinks come out just fine.
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Medicate Stance
Extremely slow, both waiting inside and drive-thru. Starbucks menu is wonderful, this location is not best to achieve the great Starbucks experience.
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jeff lee
Can get quite busy here and I seem to get quite a few faulty cups that leak, but the coffee is pretty good and the patio is always nice in the fall.
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Lestoria Catalon
The coffee is amazing and the customer services is wonderful and very pleasant ! Even when I stop by at 10:30 pm for my late night cravings.
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Bronson Kurtz
Baristas are slow and the seating is uncomfortable. It contrasts other Starbucks that let you come in and work and be comfortable.
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Karon Root
I am a Starbucks addict. But this location is not the best. I get drinks that taste funny and are just not right. Long waits.
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jimena torres
This Starbucks is my salvation everytime that I go grocery shopping! And the girls that work there are so sweet and kind!
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Terry Jackson
Bad experice over last year. Orders not right , half filled order. Wrong ingredients. Not friendly
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Nick P.
Out of 1st drink preference. Out of 2nd drink request. Out of 3rd drink request. Out of soy milk.
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James Mendoza
These people are not so bright, they cant spell, they always get me the wrong orders.
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Andrew Magana
5/5 best Wi-Fi ever and best staff ever and best coffee ever and best pastries ever.
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Alex Savitskiy
Overall an average Starbucks , Les seats then an average Starbucks in my opinion.
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Russ Seney
Friendly service and good coffee; what else can I say? Go check them out.
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Jeffrey Barber
Manager Brian is terrible. Needs customer service lessons badly.
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FreeTheMind AME
Rude staff but the coffee wasnt bad. Wasnt great either tho.
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Jaron Grade
One of the worst Starbucks Ive been to. Slow slow slow.
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Jeffrey Miller
What to expect of Starbucks minus soft seating options.
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Ivy Hurt
Very fast paced. They know their regular customer.
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Todd Hodges
Fantastic employees are nice and store very clean
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Stephen Mburu
Love this Starbucks. Great customer service
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Mark VanTress
Very nice folks here!! Enjoy every trip.
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Nigel Kohring
Speed up the drive though please!!!!!!!!
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David Rogers
Always busy and it is never in and out.
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carla Ford
Great food and drinks, friendly staff.
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Dr Dawn Mavromatidis
They dont always get my orders correct
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Morgan Winn
Slow.Slow. Slow. Slow. ALWAYS SLOW.
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David Lloyd
Crowded and slow all the time.
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Nessa Petrenko
Quick service and kind staff.
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Zelma Estrada
Best baristas, best service!
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Mathias Larrauri
No wait time, great coffee.
JI
Jim Woodburn
Great coffee! Long wait.
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John Rusev
They dont shake it for me
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Jason Ratner
Love the coffee here.
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Rebecca Gonzalez
Super sweet baristas
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Darrell Wade
Always wonderful.
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John Clark
Smaller location
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Akhuemonkhan Olugbenga
Prompt service.
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Chad Bruce
Its Starbucks!
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Mark Christian
Good coffee.
MI
Michelle D
Expensive
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Robert Lucero
My stop