Address: | 85 Commerce Dr, Villa Rica, GA 30180, USA |
Phone: | +1 770-459-5792 |
Site: | chick-fil-a.com |
Rating: | 4.6 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Closed |
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Ken Norton
Food was up to par with what weve come to expect. Apart from one gentleman, who works the morning shift, service after the sale is severely lacking when benchmarked against other restaurants in the chain. For instance, I stood at the counter wanting a drink refill for a full minute with no one in front of me. One employee came through the door, saw me and wall led to the food prep area. Another, a lady in a blue blouse, stood texting on her phone. Finally, I caught the eye of a third, who refilled my beverage. I said nothing about wanting a refill because this has happened before and I wanted to see how long it would take. This all happened on a Thursday morning about 9 am. There were also several employees bring the counter with no customers to wait on and none patrolling the dining area, checking on customers.
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A Private User
It doesnt get any better than this! Every restaurant or any business should closely watch how Chick-fil-A operates, because they are doing things right. Its always VERY clean on the outside and VERY clean on the inside. Your always greeted by a few of the friendly staff upon walking threw the door. All of the staff is incredibly nice and accommodating. I usually place my order and the food is handed to me within a minute, and other times Im asked to have a seat and my food is brought to my table. They will even take your trash from the table as you get up to leave and thank you for coming by. If your going to the drive-thru and there is a line, dont worry, they keep the line moving rapidly. Highly recommend !
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Cindy Duby
I love cfa, but I will not go to villa rica ga cfa again. We go there at least 3 to 4 days a week. We ordered a iced coffee with less coffee and more milk, and one with no ice so we could have it in the morning since we cant go up on friday. They refused saying there is a formula they have to go by. WHAT, if the coffee is to stong then let us have it the way we LOVE it. AND if the ice is put in it gets deluted by the next day. We will Drive to Douglasville or Carrollton so we can have it the way we like it. Very rediculious.
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Jamie Martin
I went through the drivethru because I had a sick baby. Once I got my food and drove off I then saw I had someone elses order. So I turned around and went back and they brought my correct order but the grilled chicken looked as though it had already been chewed, it was in pieces. I asked them to bring me another one and I opened the box and the sandwich wasnt even put together. I guess I made someone upset but I wanted what I payed for. I LOVE Chick-fil-A but this location needs some work.
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Lindsay Harris
We frequent Chick fil a in another city, used to top notch service, great food, if there ever was an issue, resolved quickly. Stopped here on a road trip, really slow service, pleasant staff, but not exceptional like were used to. Couldnt get my drink, they were out of it, my sandwich was lukewarm and fatty and the fries were soggy and cold. We got it replaced but it took a long time, of course they apologized and provided coupons, but it was an unnecessary hassle...
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Moses Rockhill
Got in the drive thru for Breakfast for my pregnant wife. I got there right at 10:30 when they switch over to lunch. The line took over 8 minutes to move about 5 cars and when I finally ordered, they had no breakfast. Who the heck wants hard lunch/dinner food at 10:30am? Also, Sweet Tea was outrageously bitter. Carrollton and Hwy5 CFA are on point, who operates VR?
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Ryan Jones
Great location, as usual with this company. They try and do unique things for their customers, such as a "daddy daughter date night" and for parents with children, order ahead and have your food waiting at a table for you when you get everyone inside. If only other companies could be as well managed and thoughtful as Chick-fil-A
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Kristie Gholston
It just didnt seem to stack up to the other establishments - I dunno if it was because we were there at like 6:30 am or what - my family couldnt even eat the hash rounds because they were so salty they were ruined. It just wasnt the same feel I get at other chic fil A places - everyone was really friendly though -
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Kyra Rockhill
Cold service from the manager tonight, ordered a salad in the drive-thru and got home to find a bare salad with no dressing, peppers or fork. To their credit, this is a rare occasion, but I think it says something that the manager is the one who handed me the incomplete order.
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Malia Bragg
The people who work here are very kind and usually they have a smile on their face and they treat everyone the same way weather you are on a trip to somewhere and you need some food and they are the kindest restaurant that I have been to
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Ron Patrick Horton
Superlative service; superlative drive through times; always a pleasure to go to Chic-fil-A. Even if the line is out on the access road, they will move you through and have you on your way faster than any other drive-thru, hands down.
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Jim Meredith Sr
Quick friendly service and they dont mind telling a customer "God Bless You" which in this day &time is refreshing, they also have great food,& the service is fast and professional . The whole restaurant is clean as well.
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A Private User
Well, the food here is great and so was my last cashier named Ms. Hope. Its just that the prices are so high for me. Sorry Im only a child so I havnt seen the real world yet. -Kelis C.
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Jason Long
WITHOUT doubt the best employees of ANY restaurant around no matter what type restaurant it is. Plus great food. They are often very crowded yet I only wait2 to 3 minuets. Every restaurant should come here and take notes
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Kim C. Huett
The food was consistent with the average quality of Chick-fil-A, and the service was great. They accidentally gave us a free pack of waffle fries, which we discovered too late as we drove down the road.
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Frank McTyre
They make all of the other fast food stores look dumb! Always fast, clean, hot, good! Smiling faces eager to help always wait on you! Maybe all fast food resturants should follow Jesus!!
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A Private User
Well, the food here is great and so was my last cashier named Ms. Hope. Its just that the prices are so high for me. Sorry Im only a child so I havnt seen the real world yet. -Kelis C.
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Thomas Camp
The employees here put all other fast food employees to shame. The VR CFA is by far the best one Ive ever been to. Their high quality has been consistent for nearly a decade.
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Kayla Stinnett
I stopped at this location on my way back from Atlanta to Birmingham. Superfast service and my food was great! Even was very pleasant and courteous!
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Ryan Riegel
Best unsweet tea youll find in a drive-through. There can be a bit of a line around breakfast, lunch, and dinner, though (especially on Saturday).
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Peter Carabetta
Service was fast and accurate. Friendly and helpful team of employees. Not crowded and served with a friendly atmosphere.. I love Chic-fil-a.. ❤️