Monterrey Mexican Restaurant
| Address: | 2300 Holcomb Bridge Rd, Roswell, GA 30076, USA |
| Phone: | +1 770-650-0430 |
| Site: | monterreyroswell.com |
| Rating: | 3.9 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 12–11PM 12–11PM 12–11PM 11AM–10PM |
Location
Photos 100
Reviews 8
A
A Private User
To start things off, we walked into the restaurant with most of the wait staff standing around talking with each other at the bar and playing video bar games instead of assisting their tables or customers that walked in. After that, it took the waitress asking us what we wanted to eat before she realised we did not even have menus. To be blunt, the overall service was awful and was alone enough never to merit a return visit. But that was only the half of it... Moving onto the food, I can only describe burnt food one way... burnt. We ordered fajitas and a chicken dish which both came on iron skillets that had either been ignored on the grill or blackened to someones taste preferences other than most human beings. The quality of ingredients was the lowest of low, and the accompanying tortillas must have been warmed up that morning and then served to us 8 hours later. And as a side note, the restrooms reminded me of either a porta-potty or a gas station bathroom (both mens and womens, according to my girlfriend who joined me on this disaster of a dinner). After entering, the only thing I felt comfortable doing was washing my hands and leaving. Do not merit this restaurant with the prviledge of your patronage. It is far from the standards of every other Mexican restaurant I have ever been to and was one of the worst meal experiences I have ever had. Unfortunately I could not put 0 stars, so I had to settle with 1.
A
A Private User
I enjoy this place, and make it a point to stop by when im in the area. However, DO NOT go on thursday night. The worst fat man comes in and KJs some karaoke. I almost lost my burrito hearing a 13 year old girl try to sing "Livin on a Prayer". Another man who was dining across the room motioned to me and rolled his eyes in agreement with my disgust. He then dropped his fork on the table and waited for the torture to end. Then the fat KJ man came over to my table and tried to force me to play trivia. This place is usually a pretty nice dining experience, the decor inside is quite handsome and they seem to esteem themselves on the "niceness" of the place. This cheap dive-bar type of experience did not fit in with what Im accustomed to here. He kept insisting I play trivia until I finally just took the pencil and paper and he left me alone. Then he went and bothered some other people. To make matters worse, I was in there another time and he came in and started playing "Walking in Memphis" by Mark Cohn. Again, I began to feel sick and had to cut my margarita short and leave. However, if you go any other night of the week and its not completely slammed with rich teenage girls asking for dressing on their guacamole salad, its an above average American Mexican Restaurant with a good atmosphere. Try their specials and their steak too, is exceptional.
LA
LanceFawbush
Had lunch on 1 April 2017 with 3 friends after a round of disc golf at East Roswell Park. One friend wanted a 420 beer; "sorry, were out of 420". I ordered a Watermelon Margarita; "We actually dont have that flavor. I know it says it on the menu, but we only do the other flavors". Stale chips with our salsa. In the middle of our drink order our waiter turns away and starts talking to another customer (seemingly a friend) who came in. All three margaritas that were eventually ordered in the group tasted awful (two were returned, I didnt want to make more of a fuss). It takes our waiter 10 minutes between bringing our drinks and taking our food order because he is talking to his friend who came in (within site of the table). Food quality was below what it should be for a restaurant. After finishing it took our waiter another fifteen minutes to collect our plates because he was still talking with his friend (again, all within site of our table). When it came time to pay we had to recite back what we had ordered since our waiter never wrote anything down. HORRIBLE service, poor bar staff, below restaurant quality food. Will never be back.
CL
Clay Robertson
My wife and I went for the first time on March 22, 2013. The food was average. But my biggest complaint is that when we asked our waitress if we pay her or pay up front she insisted NUMEROUS times that we pay her, even though we had seen all other customers go up front to pay. Since it was our first time we handed her our card. She went to the back for about 5 minutes then walked up to the front counter, swiped our card, then brought us our ticket. I thought everything would be fine until today when there were 2 charges for a train station in SOUTH AFRICA totaling over $1,000. I have made no other purchases with my card in many days and I highly doubt this was a coincidence. Nothing but a SCAM.
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A Private User
Blah! Terrible food, terrible service, terrible management. My family and I went for lunch on Saturday. The guacamole was bland, the taco salad was served in a giant taco shell, not a taco bowl. The dish was underseasoned. My daughters shrimp quesadillas were GREASY. My husband ordered the taco combo, and there was a foreign object in one of his tacos! When he presented it to the management, they offered to discount us for our DRINKS, but did not offer to take the contaminated dish off our bill! The manager just shrugged and offered no apologies. With the wide choice of Mexican restaurants in Atlanta, WHY WOULD YOU EAT AT THIS PLACE? We will certainly never go back!
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Stephanie Kelly
I really like this restaurant. Its a fun place to eat dinner. Their guacamole is really good - kind of chunky which is my favorite. I confess, I always order enchiladas - they are so good I have no reason to branch out. I crave them! Its just regular mexican - not too fancy - but not a total dive. Its a good family restaurant. Sometimes there is trivia. And they dont make you feel stupid when you practice your high school Spanish on them. :) Staff is always very friendly and attentive. I also had them cater once for an office party we had and the service and food was absolutely WONDERFUL. I mean, exceptionally good catering.
LE
leo marquez
If there was a no star id out it, worst place ever, the chefs when they cook sometime the food falls on the floor and they still cook it anyways, they had a minor working there for minimum wawagea 13 year old, and the owner goes to other restaurants stealing the menu to sale as her own, is this really good service or just a rewrite over other restraunts, also some stuff are after date and meat not cooked well so if you get sick you know why, it happened to me once and i found a hair and they clamed it was mind. And the kitchen has roches. Not a very health environment id like to eat at.
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A Private User
The guys were rude. I went walking all over the place w my glass to chase down a refill on a Diet Coke. I am a 20% tipper, unless I get ticked off, in which case I usually just give 15%. I have lived in Atlanta for 15 years. This was the second time that I ever put a big goose egg on the tip line. I did it with the looking right at me, too. It cant even be a quarter of a mile from my house. That one dinner was the only time I have ever gone there. I read a review somewhere in which the reviewer complained about the guys being jerks when all he was doing was ordering carry-out !
