Yard House
| Address: | 11701 Lake Victoria Gardens Ave #4106, Palm Beach Gardens, FL 33410, USA |
| Phone: | +1 561-691-6901 |
| Site: | yardhouse.com |
| Rating: | 4.1 |
| Working: | 11AM–12:30AM 11AM–12:30AM 11AM–12:30AM 11AM–12:30AM 11AM–1:30AM 11AM–1:30AM 11AM–12:30AM |
Location
Photos 100
Reviews 9
CA
Catherine McGibbon
If our food was served hot, it would have been excellent! Besides the mac and cheese, it was just noodles that looked liked cheese was thrown on top and microwaved. It had chicken in it too, but only a few pieces. The alcohol drinks are far too limey and leaves a sour taste that stays for quite a while. We went for my birthday, and it would have been a good experience if not for the server. She was HORRIBLE. She forgot to ask us what we wanted to drink and jumped to food options. When we did order food she forgot to ask one person in our party for his order, she just walked away. She kept bringing him water instead of the coke/pepsi he ordered. We were there for a nice meal since we have heard great reviews and Yard House greatly disappointed us. The waiter was so slow. After we got done eating, we waited 30 minutes for the check, we actually had to stop another waiter to get our waiter to help us. She should not be working with the customers. The table next to us was ordering dessert and they were all talking amongst themselves about what to order for the trio, she rudely interrupted them and said "If you let me talk I can tell you what I can get you" The decor is the best I have seen in a sports bar, the collections of brew were astounding!
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Nick DeHart
STAY AWAY!!! Absolutely horrible service an management. I went there with the girl for a date night, and it turned out to be the worst restaurant experience of my life. The first bite of the girls meal contained a piece of metal. We didnt consider it a huge problem, for mistakes happen in any business. The manager came over, sincerely apologized and said he would get her a new dish and comp the meal. We were both very satisfied with how he handled the situation. When the bill came they had charged me for two of her meals!?!?! Thats when I was outraged and told the waitress I was not going to pay for two meals. One of which had one bite taken. She apologized and said the manager hadnt taken it off yet. She returned with the bill that still charged full price for everything. I was going to give her a huge tip for being so nice and handling the situation the way they did. However, after the outrage of overcharging me then not giving anything in reparation for metal in her food. I left a $1.12 tip, and wrote on the back of the check that I would NEVER return.
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Nick Simpson
Arrived at 9.50 . They obviously were more interested in cashing up than serving us. Took 15 minutes to get a drink then there was a change of server and a further wait for our food order. Kids had pizza and pasta which were both fresh and tasty. Our Korean tacos were warm as was the rice and beans that was served with it. We were hungry but waited for a server so as we could complain. After 5 minutes we ate the tacos as we were so hungry but leaving the rice and beans. When the cutlery was placed on our plates server #2 comes over to ask if the meal was ok. Typical! I responded that our meals were only warm to be told we should have told her earlier and she could have spoken to the manager. Next time i will stand up and shout for your attention. Actually there wont be a next time.
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Christiana Nardozzi
We have dined at this yardhouse many times and as much as the service is always great the management here is horrible. My mom ordered a filet medium rare and had to send her steak back twice because it was way over cooked. She asked for medium rare and it came out twice well done. After the manager questioned her... he didnt even offer to comp the appetizer or send over a dessert. My mom didnt eat dinner because the food was not prepared properly and they didnt offer us anything. Its not how you mess up but its how you fix the problem. I am extremely disappointed in this yardhouse as I am a huge fan of the restaurant and I am always the one pushing for our family to eat here. I hope in the future they treat the customers better.
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Suze Joseph
I visited the palm beach gardens location base on a friend recommendation well I ordered this pasta with shrimp and crawfish and sausage...Cant remember the name of the dish... well there was no crawfish in the bowl, when I told my waitress about it she came up with a lie to tell me. she said that it may have been pureed...she than grab the spoon from my plate and started digging for the sol called pureed crawfish...when the supervisor came to the table she did the same thing and than stated they may have forgotten to put them in...no apologies were offered... to top it off my waitress was loud and rude. My friend only ordered a tomato cup soup and she said her soup was cold...worst service ever.
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Brianna Kane
Any time i ate anything other than a salad here i got diarrhea. Thats probably because literally almost everything has oil in it. When i worked here, i would also see huge batches of ingredients sitting out on a counter for hours and i was horrified when i saw it was gone because that means it mustve been served lmao. So disgusting. No one in the kitchen speaks english really so thats probably why the food comes out horrible since the conductors can hardly communicate with them. Nothing against not knowing English but ive literally seen managers look so confused talking to kitchen staff and had to get a bilingual employee to help lolllll
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James Tu
Ive been eating here for several years now, and of course, the drink and food selection has never disappointed. Place is usually packed full especially on weekends, so expect a wait or make sure to book a reservation. Yard House of course features a MASSIVE drink selection, as well as a variety of entree options. Service in my past few visits has left some to be desired, however. Food has been inconsistently coming out (either very slowly, or not all guests receive food at the same time), and the service can range from perfect, to the waiter disappearing for far too long.
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srujan kumar
BAD TASTE and WAY TOO MUCH OIL. Me and my wife went there for dinner, we ordered tower of Onion rings which tasted bad and one ring is hot, second one is cold, third one is hot and fourth ring is cold and so on.. I get the point that they mixed old, stale onion rings but at least make them warm before serving!!!. And we ordered Gardein Chicken rice bowl, the concept is good but there is way too much oil in the rice bowl we only ate top half of the bowl because the rest is submerged in oil!!! I would not visit here again.
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Kathryn Copp
Went in on Thursday as a party of 7. The area that we were in was rather noisy, but it was fine to drown out the kids on either side of us, as well as the two at our own table. Our waitress (and we forgot her name) was AWESOME!!! Great beer and food recommendations. She kept the table cleaned and was attentive enough that we were never wanTing anything, but she wasnt lingering. The beef appetizer was delish, the vampire tacos legit to die for. Only complaint was the Nashville Hot Chicken was pretty much flavorless.
